Let's Not Start an Uncivil War

Dr. Bloom and Ms. Yanosy illustrate the difference between task and interpersonal conflict, noting how to recognize when a simple problem is devolving into something more complex. They explain the role that our biology can play in escalating conflicts in all types of settings, as well as tips on developing regulation skills to keep disputes from growing into deeper issues. Finally, they provide specific skills for effective conflict management while also emphasizing the need for a societal perspective shift from competitive, win-lose outcomes to collaborative, win-win solutions.