Creating the Perfect Company
This weekly (Fridays) series of messages is based on Multi-View Incorporated’s work with over 1,300 organizations, extracting 989 data-elements with 922 cross-calculations over 27 years on a monthly basis. And then “systematizing” the operational “Best-Known Success Patterns” of the 90th percentile. Our intent is to get beyond the “brag and the boast,” and simply share insights from our experience, without manipulation or coercion to sell anything except helpful ideas. MVI has helped create World-Class organizations with some of the highest levels of Quality and Economics ever known and measured. What is MVI in 177 Words… Perhaps no other organization has meticulously considered and cared enough about the Customer and Client experience to break down and systematize everything from phone and visit interactions to physical products to the economics. MVI is perhaps best known for “the Model™” – an ultra-modern management approach that creates a high-quality, predictable experience that renders phenomenal Economic results as a natural bi-product of almost unbelievable Quality. After working with over 1,300 organizations, MVI starts with Benchmarking to gain professional perspective and guides an organization through the Model® with its establishment of 1) Clear, 2) Impressive and 3) Sustainable Standards. Then via Extraordinary People Development, an organization with near-flawless quality is created, where it can go days, sometimes weeks, and even “thousands of interactions” without a single complaint, service failure or documentation/process error. Economic results are often 200-400% above the average or median. Through the Model™, this “system” approach to management, all areas of an organization operate as an integrated, coherent whole and not as “silos” creating a System of Mutual Reliance like those found in Nature.
Episodes
In Part 2 of this powerful series on leadership, Andrew Reed turns the spotlight on the Seldom Spoken Aspects of Leadership — the stuff you won't find in standard training manuals. From the illusion of control to the pursuit of self-mastery, this episode dives deep into the emotional, psychological, and spiritual strength required to truly lead. Drawing from decades of REAL-WORLD experience, Andrew challenges leaders to st...
Adapted from MVI’s Empowerment Hour: The COMPLETE Seldom Spoken Aspects of Leadership
In the first installment of this four-part series, Andrew Reed strips leadership down to its raw, unsanitized truth. Recorded live during Multi-View Inc.’s Empowerment Hour, this episode focuses on the often-unspoken REALITIES of Leadership — the kind of insight you won’t find in books or on stage. With decades of experience helping organi...
VISION!!! Often seen as “squishy” - a waste of time, especially if you’ve sat through “Vision Statement Creating” meetings. However, Vision is, in fact, one of the most VALUABLE things a person, as well as an organization, can make! Why? A great Vision can change your LIFE! Literally! It seems that Human beings need a “Bright Horizon” to look forward to! Without a Life-Giving Vision, people perish!
In this episode, And...
Operating an organization as an “integrated, coherent whole” is something most CEOs aspire to have… But it is RARELY accomplished. Not achieving this level of integration causes disfunction, waste and creates a miserable work atmosphere of frustration. It is disheartening… and, like a Natural system, like a human body, it is not healthy.
What does it look like when a company functions like a living organism — where ever...
What separates the 90th percentile from the rest? In this episode, Andrew Reed explores what it truly means to be an Outlier — not by personality, pedigree, or raw talent, but by the consistent application of what MVI calls the “Best-Known Success Patterns.” These are not theories or trends, but proven behaviors and structures observed in elite individuals and organizations over decades of research and practice.
Best-Know S...
In the premiere episode, Andrew Reed — founder of Multi-View Incorporated — offers a foundational blueprint for designing an organization that balances profit and purpose. From the tranquil mountaintop retreat known as the Awakened Forest, Reed draws on over 27 years of system-based research across 1,300 companies to illuminate the “best known success patterns” of top-performing businesses. This isn’t just theory; it’s a p...
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