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Three years ago, I was sued by the CFPB.
They sued me over the Telemarketing Sales Rule (TSR), and it was the most stressful period of my life. The craziest part is that we don't do telemarketing, we don't have salespeople, and our software doesn't even make calls. Yet, they alleged that we were in breach of the TSR simply because our software was being used by others who were breaking the law.
After a three-year battle, we finally reached a settlement with the CFPB, and I can now talk about it to help you avoid the same nightmare!
Some people think that because the CFPB is now in trouble, the TSR doesn't apply anymore, but that's dead wrong. If you're in credit repair, the TSR still applies to you. It always has, and it always will. At our VIP mastermind event, Troy Hitt, our Head of Customer Success, explained everything you need to know to protect your business.
Tune in!
Key Takeaways:
00:00 Intro
01:25 Do You Still Need to Follow the TSR?
04:10 Troy’s story
15:09 What Is TSR and How Does It Impact You?
18:04 Best Practices
28:43 My Final Point
29:27 Outro
Additional Resources:
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