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December 4, 2024 • 28 mins

Controversies

  • Medicare Advantage Overbilling: This controversy centers on allegations that UnitedHealth Group engaged in fraudulent practices to inflate risk adjustment scores and overbill Medicare. The sources detail a whistleblower lawsuit [1] and investigative reports [2] that implicate UnitedHealth in exploiting the Medicare Advantage program for financial gain. While the sources don't explicitly connect Thompson to these allegations, as the CEO of UnitedHealthcare, which includes the Medicare and Retirement division [3], he likely had oversight of the operations involved in Medicare Advantage.


  • Change Healthcare Acquisition: The sources describe the controversial acquisition of Change Healthcare by UnitedHealth Group, which was challenged by the U.S. Justice Department on antitrust grounds [4, 5]. The deal ultimately proceeded, but a subsequent ransomware attack on Change Healthcare prompted renewed scrutiny and investigations into potential Medicare overcharging [4]. While Thompson's direct involvement in the acquisition isn't specified, as the CEO of UnitedHealthcare, he likely had a significant stake in the integration and management of Change Healthcare, particularly given its role as a health payments platform.


  • Lobbying Efforts: The sources mention UnitedHealth Group's extensive lobbying activities, which have drawn criticism, especially related to their influence on the Affordable Care Act [6]. While Thompson's personal involvement in lobbying isn't detailed, as CEO of a major division, he likely participated in shaping the company's policy positions and advocacy efforts.


  • Legal Issues: The sources outline a history of legal issues involving UnitedHealth Group, including lawsuits, fines, and penalties stemming from various practices [1, 7-14]. These issues range from allegations of manipulating reimbursement rates [9] to violations of state insurance laws [12-14]. As the CEO of UnitedHealthcare, Thompson would have been responsible for ensuring compliance with regulations and addressing any legal challenges that arose within his division.


  • Policy Research Ownership: The sources raise concerns about potential conflicts of interest arising from UnitedHealth Group's ownership of The Lewin Group, a policy research firm, through its subsidiary Ingenix [15]. Critics question whether the research produced by The Lewin Group can remain truly independent given its ties to a major healthcare company [15]. Though Thompson isn't directly linked to this controversy, as the CEO of UnitedHealthcare, he likely relied on research and analysis from various sources, including potentially The Lewin Group, to inform decision-making.


  • Allegations of Influencing Research: The sources mention a report alleging UnitedHealth Group's efforts to influence research conducted by a Yale University economist on surprise medical billing [16]. The report suggests that the company aimed to shape the research findings to favor its own interests [16]. Although there's no explicit mention of Thompson's involvement in this specific instance, it highlights a potential pattern of behavior within the larger organization.


  • Underpaying Physicians: The sources discuss a successful lawsuit against UnitedHealthcare by a physician network for underpaying claims [17]. The jury's finding of "oppression, fraud, and malice" points to potentially systemic issues in the company's claims processing practices [17]. Thompson, as the CEO of UnitedHealthcare, would have been responsible for overseeing these processes and ensuring fair and timely payment to healthcare providers.
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