Depending on how old you are, you may not remember 1974, but you know who does? William Kidd, aka Billy the Kid. Why does he remember 1974? Because that's the year the San Francisco Police Department created their first crisis negotiation team. And Bill was there from the beginning. Since that time, Bill has built a legacy that has been undeniable in the field of crisis negotiations.
It's time for another episode of The Crisis Cop Podcast on The 2GuysTalking Podcast Network via WhatCopsWatch.Com...
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Timestamps for This Episode of The Crisis Cop Podcast:
00:00 William "Billy the Kid" Kidd, a founding member of San Francisco's first crisis negotiation team in 1974, shares his story on the Crisis Cop Podcast.
08:52 We learned from other agencies' successful handling of incidents, benefiting from their experiences in unexpected situations.
14:45 They strongly opposed using third-party intermediaries, which often backfired during incidents.
16:33 Debriefs grew in popularity for incident discussions, focusing on context, actions, and outcomes. Active listening was underutilized until the late '80s.
25:01 NYPD's approach in the 60s-80s, focusing on communication over confrontation, was revolutionary in handling challenging incidents.
31:55 Botched robbery at Petrini Plaza, San Francisco led to a hostage situation and standoff with Law SF agents.
33:22 In 1979, a mentally ill man caused an incident in a San Francisco high-rise.
42:47 A significant incident involving an employee's death highlighted the importance of awareness and learning from others' experiences, influencing the speaker's outlook on life and career.
48:03 Experience with negotiation teams has diminished the drama and entertainment for me, but a positive aspect is the involvement of behavioral science professionals i...