Crossroad Conversations with the Lewis Brothers
Feel the dynamic energy of the Lewis Brothers as they deliver real stories and lessons that keep local businesses on their toes, and share how experiences in the community inspire them to keep on driving.
Episodes
Unlock the secrets to transforming your business with the power of effective communication. Learn how improving communication skills can set your business apart, as we explore why a staggering 87% of leaders fail to communicate effectively. We promise to provide you with actionable insights that can enhance your team's productivity, performance, and profitability. By sharing personal anecdotes from our own journey, including o...
Ever wondered how a personal health journey can transform not just your life but the lives of those around you? Join us, the Lewis Brothers—Matt, Shelby, and Taylor—as we share our own stories of overcoming health challenges and how these experiences have sparked a passion for fostering healthy workplace environments. From navigating the complexities of vasovagal syncope to the pivotal moment that ignited a love for running, we exp...
Can you truly say the customer is always right? We challenge this age-old mantra by exploring the real essence of valuing your customers, even when they might not be entirely correct. Join us as we navigate the intricate dance of customer service, where empathy and effective communication reign supreme. Our journey takes us through the rich tradition of customer care dating back to 1946, and we discuss the delicate art of knowing w...
What happens when humor meets business insights? Join us on Crossroad Conversations as we share our experience at the Construction Developers Awards Banquet, where laughter and learning went hand-in-hand. Not only did we have the honor of receiving an award, but we also celebrated the power of community collaboration and local talent in the construction industry. We couldn't resist bringing a touch of humor to the stage as emc...
What if the key to your business's success lies in adapting to an ever-evolving market? On Crossroad Conversations with the Lewis Brothers, we unravel the necessity of evolving business strategies to stay ahead in today's dynamic environment. Join us as we explore how the automotive industry has transformed over the years, from the delivery process to warranty claims, and how businesses can innovate without losing sight o...
Unlock the secrets to mastering inventory efficiency in the automotive industry with the Lewis Brothers. We promise you'll learn how to detach emotions from inventory and use the "X factor" to boost financial success beyond traditional margins. Our latest episode of Crossroads Conversations offers actionable insights into understanding inventory as both physical products and time, crucial for service-oriented busines...
What if you could unlock the secret to managing challenging employees and turn conflicts into opportunities for success? Join the Lewis Brothers on Crossroad Conversations as we explore the art of employee management within a family-run business. Learn how understanding the motivations, strengths, and quirks of your team members can lead to a more positive work environment, with insights from iconic figures like Elon Musk and Henry...
Ever find yourself in a situation where everything that could go wrong does? Join us on Crossroads Conversations with the Lewis Brothers, where we share the real-life rollercoaster of running a family-owned automotive business. From dealing with unexpected hailstorms to managing a major mall sale during the COVID-19 pandemic, we uncover the gritty details of crisis management and how a resilient mindset can turn challenges into opp...
Unlock the secrets to crafting a workplace culture that not only retains employees but also turns them into brand ambassadors. Ever wondered why some businesses thrive while others flounder despite facing the same external challenges? Discover how the Lewis Brothers, with their extensive experience in the automotive industry, have harnessed the power of a strong company culture to drive success. With 90% of employees considering qu...
How can you transform your early mornings into a productivity booster? Join us in this insightful episode of Crossroads Conversations with the Lewis Brothers as we share our personal journey of evolving leadership within our family automotive business. You’ll learn the secrets behind our success, from strategic task organization using tools like Google Sheets to the indispensable role of clear communication in enhancing efficiency....
What happens when a family’s entrepreneurial spirit spans generations? From a humble hardware store in the 1800s to acquiring a Ford dealership after WWII, the Lewis Brothers share their fascinating journey of business evolution and community involvement in Northwest Arkansas. You'll hear about our great-grandfather Buck’s pivotal decision in 1946, pushing the family into the automotive industry, and our ongoing massive constr...
What does it take to transform a small car dealership into a multi-location enterprise spanning four generations? Join us, Shelby, Matt, and Taylor Lewis, as we share the fascinating history of our 78-year-old family automotive business and the core values that drive our success. From humble beginnings to an industry leader, we recount personal stories of growing up in the automotive world, the fun challenges we face as a tight-kni...
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