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May 28, 2025 15 mins

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In this episode of Culture Change RX, Sue Tetzlaff explores the long-term nature of culture change within organizations, particularly in healthcare. Using analogies of soup and dye in water, she goes on to emphasize the importance of commitment, competency, and consistency in fostering a positive culture. Tetzlaff outlines four key elements necessary for effective culture change and warns against the pitfalls of short-term initiatives and always-changing directions that fail to create the desired positive and lasting impacts.

  • A vibrant culture is distinctly different from a lukewarm one.
  • Organizations often switch strategies too frequently, resulting in “starting over” again and again.
  • Long-term commitment yields lasting culture change.
  • The cumulative impact of every individual's contribution, competency, consistency, and long term commitment create the culture.


Need help improving the culture, performance, and results of your healthcare organization? If so, let’s talk:  https://www.capstoneleadership.net/contact-us


Are we connected yet on LinkedIn? https://www.linkedin.com/in/suetetzlaff/


Capstone helps rural hospitals be the provider- and employer-of-choice to keep care local and margins strong. Learn more via a complimentary consultation call. Schedule at:  CapstoneLeadership.net/Contact-Us

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