Culture Over Coffee
Welcome to Culture Over Coffee, a podcast focused on improving company culture and fostering employee engagement hosted by Beth Sunshine, SVP/Partner at Up Your Culture. Every week we chat with experts and thought leaders about the latest proven practices that succeed in reducing regrettable turnover, increasing productivity and retaining key customers. So, pour a cup of your favorite brew and join us. Up Your Culture, an employee engagement and company culture firm, was designed by The Center for Sales Strategy which has almost 40 years of experience improving business performance.
Episodes
December 19, 2024 • 9 mins
In this brief, Culture Snapshot episode, we’re spending a few minutes to examine what comes after you’ve implemented an Employee Engagement Survey with your team.
We’ll answer questions like, “what happens after the survey results come in?” and “How can companies use the feedback effectively to enact real change?”
By the end of this quick episode, you’ll be equipped with all the steps you need to ensure that the findings from y...
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December 12, 2024 • 31 mins
In this episode, we’re thinking about how leaders can utilize the full potential of their role to help shape the culture of their company.
And we could think of no better person to speak to this topic than Donna Hall, SVP/General Manager at Robertson Lowstuter.
Donna offers great insight about:
- Why leaders who talk more than they listen are culture killers
- How clearly communicating your company’s vision comes in the fo...
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December 5, 2024 • 37 mins
In this episode, we’re taking a look at why psychological safety is a crucial component in all organizations: especially those known for taking risks in pursuit of innovation.
And here to help us break it all down is Adrienne Wilkerson, Co-Founder and CEO at Beacon Media + Marketing.
Adrienne makes a ton of amazing points, like:
- Why you can’t have true innovation without psychological safety
- How being willing to innova...
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November 21, 2024 • 12 mins
In this short, Culture Snapshot episode, we’re taking little time to think about employee retention rates and how you can go about improving them.
On the other side of the brief episode, you’ll see that, to avoid the recruitment merry-go-round, you need to hire the right people, develop them in a way that allows them to grow in their jobs, and create a culture that allows for strong employee engagement.
LINKS:
Beth Sunshine:
ht...
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November 7, 2024 • 28 mins
In this episode, we’re exploring how companies can go about bridging two different cultures following a merger or acquisition.
And helping us break down how to do just that is Miracle Semien, CRO at Veaux Professional Services.
Miracle brings so many great insights to light, like:
- How an aligned culture, or lack thereof, creates a ripple effect throughout the company that is inevitably felt by your customers
- Why the fi...
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October 30, 2024 • 9 mins
In this quick, Culture Snapshot episode, we’re taking a few minutes to dispel the all-too-common myth that company culture is merely about the satisfaction and happiness of your employees.
Now, that’s not to say that those qualities aren’t sure-fire byproducts of a solid company culture. Far from it. In fact, by the end of this episode, you’ll see that by shifting the aim of your company culture efforts, you’ll not only see happy...
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October 29, 2024 • 7 mins
Today, in this Culture Snapshot episode, we’re bringing our coverage of ENGAGE 2024: The Company Culture Report to a close by spending a few minutes to consider what this year’s findings tell us about the immediate future of company culture and employee engagement.
By the end, I think you’ll see that when your employees engaged they will remain steadfast to your organization, maximize their talents, and reach their full potential....
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October 29, 2024 • 32 mins
In this episode, we’re consulting ENGAGE 2024: The Company Culture Report once again as we ponder the question: “Why are so many managers lacking follow-through?”
It’s here that we’ll cover how managers and company leaders can do a better job, every day, of living up to their word.
And joining Beth to provide some great thoughts on this issue is Matt Sunshine, CEO at The Center for Sales Strategy.
Matt provides some truly great ...
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October 29, 2024 • 27 mins
In this episode, we’re continuing our focus on ENGAGE 2024, our latest company culture and employee engagement report, by asking: “Why aren’t employees receiving more meaningful feedback?”
It’s here that we’ll discuss how essential it is for every organization to provide the development opportunities that their employees clearly crave.
Discussing the latest findings on People Development with me is the wonderful Kelly George, Tal...
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October 29, 2024 • 20 mins
In this episode, we’re once again reflecting on the results from ENGAGE 2024: The Company Culture Report. This time we’re wondering: “Why don’t employees have enough information to perform in their roles?”
It’s here that we’ll be discussing clear issues surrounding transparency and psychological safety in the workplace.
Helping Beth explore why employees aren’t receiving enough valuable information is Mindy Murphy, Employee Engag...
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October 29, 2024 • 28 mins
In this episode, we continue the exploration of our latest company culture and employee engagement report, ENGAGE 2024, by asking the question: “Why aren’t more employees inspired by their company’s long-term vision?”
It’s here that we’ll cover the vital importance of clearly establishing and communicating your company’s Shared Mission to each and every employee.
Joining me to discuss and contextualize it all is the great Deborah...
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October 29, 2024 • 20 mins
In this episode, we’re continuing our season-long, deep dive into ENGAGE 2024: The Company Culture Report by asking: “Why are more employees returning to the office?”
As you can probably guess, it’s here that we’ll tackle the ever-shifting attitudes around “where we work.”
Helping me explore these new findings on work preferences is Stephanie Downs, SVP/Senior Consultant at The Center for Sales Strategy.
Stephanie makes so many ...
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October 29, 2024 • 22 mins
In this episode, we’re continuing our exploration of ENGAGE 2024: The Company Culture Report by asking the question: “Why are employees less engaged than they were a year ago?”
It’s here that we’ll break down exactly how you can go about stoking the flames of your company campfire to ensure that it’s burning brighter than ever.
And helping this episode shine brighter is Kate Rehling, Talent Analyst/Engagement Specialist here at U...
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October 29, 2024 • 14 mins
In this quick, Culture Snapshot episode, we’re kicking off our season-long deep dive into ENGAGE 2024: The Company Culture Report by pointing out some of this year’s need-to-know findings.
That is to say, on the other side of this episode, you’ll have a bird’s-eye-view of the many ways in which people are currently feeling about the experience of working at their organization.
LINKS:
ENGAGE 2024: The Company Culture Report:
ht...
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October 25, 2024 • 27 mins
In this episode, we're breaking down why transparency and authenticity are two qualities all leaders should actively demonstrate in their day-to-day duties.
And joining Beth to help explore the many facets of being a transparent leader is my favorite business leader, Matt Sunshine, CEO of the Center for Sales Strategy.
Matt offers a lot of food for thought about:
- How transparency not only fosters trust within an organization,...
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October 25, 2024 • 31 mins
In this episode, we’re discussing how having and communicating a shared vision can be instrumental to driving engagement throughout your organization.
And the awesome Kristin Cantrell, Owner/Operator at Seven Mountains Media, is here to break down how she fosters a shared vision with her teams.
Kristin has such great insights to offer, like:
- How involving your people in the development of your organization’s vision can better...
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October 25, 2024 • 20 mins
In this episode, we’re talking about how important it is for leaders to get the communication piece right when it comes to fostering a solid culture of engagement.
And joining Beth is one of the best communicators we know, Liz Dickson, Managing Director at Press Ganey.
Liz has so many amazing thoughts to offer, like:
- Why it’s important for companies to create psychologically safe environments so employees feel comfortable spe...
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October 25, 2024 • 24 mins
In this episode, we’re exploring how company leaders can go about building a people-first culture.
And joining Beth to break it all down is someone who truly does put people-first: Amy Bloxom, Regional Vice President at Townsquare Media.
Amy makes a ton of great points, such as:
- Why it’s not only important for employees to understand the vision of the company, but also, equally, that their opinions matter
- How assuming po...
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October 25, 2024 • 29 mins
In this episode, we’re continuing our focus on company leaders by taking a look at how to go about maintaining employee engagement when leading through times of adversity.
And we can’t think of a better leader to turn to for a topic like this than Lisa Kogan-Praska, CEO of the Boys & Girls Club of the Bay and Lakes Region.
Lisa has such amazing insights, like:
- How, without transparency, it’s hard to have an intentional cult...
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October 25, 2024 • 29 mins
In this episode we’re kicking off our season-long focus on the role that company leaders play in nurturing a solid culture of engagement.
Throughout our fourth season, you’ll hear from leaders in various industries who truly embody the fact that a great company culture starts at the top.
Today, Beth joined by the amazing Jason Randall, CEO at Questco, who is here to help break down how to shape the future of your company cultu...
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