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October 6, 2025 18 mins

Experience Wins is all about simple but powerful customer experience ideas that any retail, hospitality, or service business can put into practice. 

In this episode of the Customer Connect Podcast, Nicole shares real-life examples designed to spark ideas you can adapt in your own business. 

These episodes prove that connection doesn’t need to be complicated or costly — small, thoughtful touches can strengthen loyalty, set you apart from competitors, and drive long-term growth.

Instagram: @theretailmarketers
Website: theretailmarketers.com
YouTube Channel: youtube.com/@theretailmarketers

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