Welcome to Episode 83 of the Customer Service Gold Dust Podcast.
In this episode, Gavin is joined by Alison Boyle.
Alison is an author, marketing strategist and funnel expert.
We hear her talk about her initial experiences in customer service and what they taught her; why real listening is the most important aspect underpinning so many customer-facing roles; and how vital copy is to getting across your message to the right audience.
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You can find Alison online at:
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FeedSpot - 30 Best Customer Service Podcasts
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This podcast is hosted by Gavin Scott, an inspirational and entertaining professional speaker, facilitator and trainer using business success, sports experience and a genuine ability to win people over to deliver key messages.
To get in touch with Gavin find him online or on social media at:
https://gavinscott.me/
https://www.linkedin.com/in/gavinscottltd/
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