This has been dug out of the Customer Service Gold Dust archive for your listening pleasure...
In this episode, Gavin is joined by Natasha Ratanshi-Stein.
Natasha is the Founder of Surfboard.
We hear her describe how she came up with the idea for Surfboard and what solutions it aims to provide; the reason behind aiming to bring more humanity to issues like scheduling; and why the opportunity was there to offer a more refined and collaborative piece of technology in the CX industry.
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You can find Natasha online at:
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FeedSpot - 30 Best Customer Service Podcasts
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This podcast is hosted by Gavin Scott, an inspirational and entertaining professional speaker, facilitator and trainer using business success, sports experience and a genuine ability to win people over to deliver key messages.
To get in touch with Gavin find him online or on social media at:
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