This compilation has been dug out of the Customer Service Gold Dust archive for your listening pleasure...
In this episode, Gavin is joined firstly by Gregorio Uglioni - a Digital & Business Transformation Specialist and also the host of the CX Goalkeeper Podcast.
Next, we hear Gavin share a wonderful exercise to help you focus on achieving your most important goals on a regular basis - the perfect time to revisit it with the end of the year approaching.
Finally, Gavin is joined by Hrushi Kulkarni - a Certified CX Practitioner who discusses various aspects of predictive analysis.
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You can find Gregorio online at:
LinkedIn
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You can find Hrushi online at:
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FeedSpot - 30 Best Customer Service Podcasts
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This podcast is hosted by Gavin Scott, an inspirational and entertaining professional speaker, facilitator and trainer using business success, sports experience and a genuine ability to win people over to deliver key messages.
To get in touch with Gavin find him online or on social media at:
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