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November 12, 2025 21 mins

Think your LinkedIn profile is working hard to get you noticed by recruiters? Think again. Most job seekers (yes, even experienced CSMs) are practically invisible and it has nothing to do with the job market, your background, or even your Customer Success resume.

In this episode, I break down the six silent LinkedIn mistakes that are killing your visibility and sabotaging your chances of landing the roles you actually want in Customer Success. I’ll pull back the curtain on what recruiters really see when they search for candidates, and I’ll reveal the rapid-fire profile fixes that skyrocket your discoverability and make recruiters reach out to you with genuinely exciting roles. From headline secrets to the crucial recommendation trick, you’ll get the step-by-step playbook that finally gets your LinkedIn working for you—not against you.

You’ll walk away with a punchy, recruiter-magnet profile and the confidence that you’re not missing out on career-changing opportunities just because of a few overlooked details. Hit play and let’s dive in.

1:49 – How Recruiters Use LinkedIn and How LinkedIn Recruiter Search Filters Really Work

4:37 – The Biggest LinkedIn Mistakes Real Job Seekers Are Making—Revealed by a 100-Profile Audit 

7:16 – The Exact Headline Update That Gets You Noticed (And Boosts Your Visibility)

9:52 – Quick Fixes For Your Skills Section That Make You Show Up in the Right Searches

12:27  – What to Write in Your Experience Section to Attract Interviews. Plus a 2-Sentence Summary Formula

14:28 – Why Your Recommendations Are Crucial and How They Influence Hiring Decisions

16:14 – How Your Activity Section Can Instantly Make or Break Your Credibility

18:02 – How a Simple Photo Change Can Help You Finally Get That Interview

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➡️ HEAD TO THE SHOW NOTES: https://customer-success-career.captivate.fm/episode94

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