Ep #9-Elissa Galindo's Rise from Student to Business Phenom

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Imagine stepping into the entrepreneurial arena before you've even tossed your graduation cap into the air. Elissa Galindo did just that, and her drive is nothing short of infectious. On CV Hustle, we're thrilled to have her unpack the journey of Liana's Lavish Cleaning, a testament to the grit of Coachella Valley's youth. From the influence of family roots to the shrewd use of social media, Elissa divulges the nuts and bolts of building a business with the heart of a lion and the budget of a cub.

Elissa's tale weaves through the fabric of familial dedication and her own relentless spirit. Balancing textbooks and brooms, she navigated the complexities of academia and entrepreneurship, all while maintaining a stellar GPA. Her approach to business is as meticulous as her cleaning; creating a brand that resonates with luxury, strategy, and a personal touch. Join us as she reveals how she turned a thousand-dollar phone into a burgeoning enterprise, and why a family-centric team became her business cornerstone.

In a world where personal connection is currency, Elissa's story is rich with insight. The episode shines a light on her unique blend of digital savvy and old-school work ethic, a combination that's cleaning up in the Coachella Valley. We also tackle the intriguing intersection of law enforcement ambitions and entrepreneurial drive. For anyone with a spark of hustle in their heart, Elissa's advice and experiences are as valuable as they are compelling. Don't miss out on her inspiring saga and the wisdom she has to offer—stream the full episode and witness the hustle turned into a lavish success.

Episode Transcript

Speaker 1 (00:03):
Welcome to CV Hustle, the podcast created to educate,
inform and inspireentrepreneurship here in our
Coachella Valley.
Hello everybody, I'm RobertMraz.

Speaker 2 (00:20):
And I am Fina Mraz.

Speaker 1 (00:22):
And this is CV Hustle , the podcast designed to
educate, inform and inspirelocal entrepreneurship here in
the Coachella Valley, andtoday's guest we've got a real
special guest today, becausethis is kind of what the podcast
is all about is the younghustlers out there.
Our guest today is AliciaGalindo from Liana's Lavish

(00:43):
Cleaning, and I got to addressthe elephant in the room.
Thank you for joining us, bythe way.

Speaker 3 (00:48):
Of course.
It's such a pleasure to be here.

Speaker 1 (00:49):
But the elephant in the room is you're young.
You're like how old are you?
20?

Speaker 3 (00:54):
years old.
Yeah, I was 20.
20?
I'm 20.
That's so funny because Finawas probably like one of the
main people who, every time Isee her, it's always like, hey,
how old are you?
And I'm still like Fina, I'mstill 20.
And then she'll tell me you'restill 20?
I mean, mind you, I think Istarted working with her when I
was 17.

Speaker 1 (01:10):
Yeah, so this is the first guest that can't legally
have a drink outside of the show, which is pretty amazing.
To think where I was at 20years old, I mean, I wasn't
anywhere close to being able torun my business, let alone I
couldn't even pass some of myclasses in college at that point
.
So it's pretty amazing to havesomebody of your age, with your,

(01:33):
with your business backgroundalready, because you haven't
it's not like you just opened upthis business, right?
Yeah, I mean you.
You've been doing it for awhile now because I know at
least for a couple of years.
So I mean that's a prettyamazing story.
So how does somebody your agefor everybody that's out there
listening I mean if you're 19, Imean you could start.
You know, this one started at18, so she beat you already.
So how does somebody at thatage even think because I know

(01:57):
myself and even you like at 20years old were you thinking
about opening a business andbeing an entrepreneur?
No, it's like it's prettymind-boggling to me.
So that's why we invited you onthe show, because it's a pretty
amazing story.
How does that even take us back?
I mean, I know you're from thecommunity here, but how does
that even come about?

Speaker 2 (02:13):
I mean, I think we should take it back.
So are you a?

Speaker 3 (02:16):
native?
Yeah, definitely a native.
So I was born here in theCoachella Valley, my 20 years on
earth, which probably is notthat long, so I don't know if I
can say a native, but definitelyI was born here.
I was born at John F KennedyHospital.
I grew up in Cathedral City fora good chunk of my time of life
and then I relocated to Indio.
I think I was like in fourthgrade.

Speaker 2 (02:38):
Now, do you have brothers and sisters?
Because I mean, I know you aslike on a professional level,
but I don't know you like.

Speaker 3 (02:44):
I do.
Yeah, I like to say I have abasketball team of siblings.
So I have an older sister whoactually she's my half sister,
but you know definitely 100percent my sister by all blood
different mom and then myparents got together, so I'm the
oldest of my batch, so I'm 20.
I have a brother who's 17 andthen a sister who is 15, 15, and

(03:04):
then my mom, um, had threeother little boys, so they're
nine, eight and three.

Speaker 2 (03:09):
Also, I have a chunk of a good chunk of siblings um,
so then that, did you go tocathedral city high school?
I did, oh no um.

Speaker 3 (03:17):
So I went to what was it called um sunny sands
elementary school.
That was my elementary school.
Um, for a really long timeuntil I came to india, and then
I went to?
Um, I forgot that.
Did you graduate from india?
I?

Speaker 2 (03:30):
graduated from india high school shout out raja yeah,
you're an area brain.
Yeah, no, definitely a rajaspeaking of that.

Speaker 3 (03:39):
I just saw mr lassenmeyer principal, like a
few weeks ago, um, and it wasreally nice to see him.
So definitely I hold a lot ofpride in being a Roger.
I think you're a Roger too.

Speaker 2 (03:47):
Yeah.

Speaker 1 (03:47):
Oh yeah, Class of 97 all day.

Speaker 2 (03:49):
What year did?

Speaker 3 (03:51):
you graduate.
I graduated class of 2021.

Speaker 1 (03:54):
Oh, I don't even go forward when I graduate as well.
It's pretty scary.

Speaker 3 (03:58):
Yeah, that's that's.
Oh, my God, it's cool.
I mean I can give you guys that.

Speaker 2 (04:06):
Okay, my god, it's cool.
I mean I can give you guys that, but it's okay, okay.
So then.
So you went to india highschool, did you start your
cleaning business when you werein high school, still, and how
did that all?

Speaker 1 (04:12):
I yeah how do you be, how you?
How are you an entrepreneur at20 years old and with years of
experience?
That's, that's my.
That's.
That's not like.
The mind-boggling thing is it'snot like you just started.
So go ahead and tell us.
I think I get.

Speaker 3 (04:23):
I mean, there's days that I wake up and I'm like,
what am I doing?
Like, and not in a bad way, butin the way of like I, you know,
part of me is like, yeah, Iwant to go out with friends or
go to the beach or, you know,like live a college life, but
then I'm like, no, I, you know,I love what I do, but to kind of

(04:58):
sum, I mean, that's all I hadreally seen.
My entire life was.
If you're a girly like me, Ilike to be very independent and
let's just say I started datingmy junior year of high school
and my dad.
I was raised by a single dadfor the past about 10, 11 years
of my life, so it's really justbeen my siblings and my dad, the
four of us and I was kind ofraised very harsh, you know, not

(05:20):
not in a bad way, but very,very you had to things for
yourself.

Speaker 2 (05:23):
Yeah Right, you are very independent, you know yeah.

Speaker 3 (05:26):
Yeah.
So I don't mean that likeindependent in a bad way.
I mean independent in a way oflike I've always been taught to
provide for myself, feeling notreally depend on many people.
So when I started dating, Iremember telling my dad you know
what, dad, I think this isgonna go somewhere, um, but I

(05:46):
don't want to be asking you formoney, I can't do that if I want
to go out and I also didn't, weknow, wasn't at the point I
wanted to depend got on, youknow, my boyfriend at the time,
um, still my boyfriend today butyou know, I didn't really know
where it was going, but I wasvery like you know, I knew
something about it.
So I was like, hey, dad broughthim a whole paper, um, I really
want to start working, to, kindof, you know, start earning my
own money and say, before I haveto go to college, can you

(06:07):
please sign right here?
No, what was he signing?
My, when you're in college, youhave to have a work permit.
Yeah, your parents have to signoff on you like the rest of us
his signature was so hard and mydad knows so many people that I
just and the calgary Lakerswere his friends and I was like
no, there's no way that I'm, ifI did this, like so, he didn't

(06:28):
want you to work, he didn't wantme.
No, then that's the thing.
So, you know, I was like dad,like I really wanted, you know,
I really want to work, I reallywant to earn money, but he
didn't want to sign it for meand his thing was like you know
and again, you know, this islike no, not like shaming
anything or anyone that's, youknow, working at a fast food or
anything like that.
But my dad had always just toldme, like you are meant for
something and you will be thatsomething, and I remember

(06:51):
listening to that my entire life.
But me, knowing me always, likeyou know, I don't know what I
want to do.
I didn't know what I wanted todo, I had no idea, no direction
really.
But I knew that whatever I did,I would be good at it and I
would have a lot of passion forit.
So when that came about, he Imean him and I were going at it
for weeks and he just didn'twant to let me work.
And one day he told me he saidlook, you have a week from today

(07:12):
, and I think it was likemidweek.
And he said next week, thistime.
I want you to have an idea ofwhat you're going to do and
we're going grow.
You know, I was like I'mtelling him right here now.
Are you ready to run and try?
You know, I'm in COVID, we'rein COVID, we're at home.
I can't.
Yeah, what could you start?

Speaker 2 (07:31):
What could you do in COVID?
Literally nothing, you know.

Speaker 3 (07:38):
And I shut down.
I was like, so upset at theworld, I guess you can say.
And what ended up happening is,you know he came to me and was
like you know what, like, if youwant to be upset, you know
that's fine, but I'm just notgoing to let you do that, you
know, but one day you, you won'tbe upset with me anymore and
you're going to realize that Idid this for the better.
And growing up, you know I wentthrough a lot.
You know I was in and out ofthe CPS system.

(08:11):
My mom stepped out the picturewhen I was really young, I want
to say about 10 years old, andyou know, I think any girl on
earth needs her mom.
So you know, definitely nothaving that role, you know, made
it even harder for me growingup.
And then, like I said, you knowmy dad being a war veteran, he
was in the Marine Corps, so youknow that we kind of worked in
like this line of structure thatmentality yeah, you've got to
get with it.

Speaker 2 (08:22):
And there's no, there's no crying about anything
, I mean no crying no nothing.
You were set straight, so atthat point you were the oldest
Right and then you had a coupleyounger, so you almost stepped
into like the mom, the motherrole.

Speaker 3 (08:35):
Yeah, when my mom had my three other brothers, she
actually moved out to likeLancaster, I think, like
relocated to Arizona Gotcha.
So it was really just mybrother, my sister and myself.
So you know, growing up, like Isaid, it was really hard on my
mind.
I struggled a lot.
I know many people look at me aslike an extrovert, but I'm an
introvert in many different waysand my outlet was cleaning.

(08:57):
I feel like it allowed me thatcontrol of my mind, of you know
what.
You can't control everythingelse that is going on, but you
can control what's here andwhat's now.
So I figured you know, if I cancontrol the dust on this table,
then I'll control the dust atthe table, and if that's
something, then better thannothing.
So you know, he threw that ideaat me and I remember just like
no, like I can't do that, likeyou expect me, at 17 years old,

(09:20):
to go out and make this businessand create this business.
How was I going to do that?
I didn't have the support, Ididn't have the money, and all
he told me was you have athousand dollar phone, you go on
google and you're going tosearch something up like get
ideas.
You have youtube, you havegoogle.
You have so many differentthings that you can use to your
advantage.
Go search it out.

Speaker 2 (09:36):
You what?
What were you searching?
Because you already you knewhow to clean.
So what were you?

Speaker 3 (09:40):
searching, searching for more.
Like you know, I really like,like in the intro episode you
had, you know, you guys hadtalked about like how Robert was
your pen and paper, you knowthe legal portion of it, and
when I thought of business, Ithought legal, I thought how
does he expect me to become alegal person at the age of 17
and, just you know, create thisbusiness and be this like
hotshot in a year?
So once I started doing that,and then you, you know, he

(10:03):
started just kind of giving meall these ideas and was like you
don't need much to do something.
So, you know, I pondered thatidea for a really long time and
then, you know, not actually areally long time within that
week, because I had that weekframe to figure this out.

Speaker 2 (10:15):
Um, so once that kind of occurred, um, I was no you,
so you had that whole week tocome up with.
I got there, so I had that, andthen you googled some.

Speaker 3 (10:28):
Oh yeah, so I googled something.
So when I was like in that rowof like you know, cleaning, you
know he has me on that because Ican clean.
You know, I may not have knownhow to clean another person's
house, but if I knew how toclean mine then I can kind of
put myself to think about it.
So when I started looking atlike profits and losses and you
know just just different type ofbusiness ideas like cleaning
was probably one of the numberone on the thing they needed

(10:48):
very little to invest and theprofit will come in.

Speaker 1 (10:51):
It's just very labor intensive but not expensive to
start.

Speaker 2 (10:55):
I mean, why was it not expensive to start?

Speaker 3 (10:57):
Because, I mean, all you needed was a bottle of
Clorox and, you know, a mop anda vacuum and something like that
, which half of it I already had.
I mean, I started my businesswith half the things that I had
in my own home.
Okay, did you have a car?
Though?
Like, how do you get from pointA to B?
Yeah, that's true, right, Ididn't have a car.
However, I was just like in areally lucky position where my
aunt was just like not reallyliking her car anymore and I so

(11:25):
that was my part of my point oftravel.
So, like I said, I thinkeverything kind of happened in
its own time without merealizing it, kind of not
realizing that it was usuallyhow it happened.
That's kind of great much, yeah.
And you know, after that it,literally within that week, I
literally vividly remember stillgoing on snapchat creating like
this little small flyer,because I had no idea about
templates or anything like that.
So I'm like typing in all theserandom things that I didn't.
I didn't know how to charge, Ididn't know what to charge for,

(11:46):
I didn't know how to evenapproach the situation, but my
dad made me feel so confidentthat I can do it and I was like
you know what, if I'm gonna beton anyone or anything, like I'm
gonna bet on myself.
So, um, I did that and I waslike okay, well, where do I go
from here?
So he's like we'll put it onFacebook.
So put it on Facebook.
So I put it on Facebook.

Speaker 1 (12:05):
Oh, my God, I know Facebook and it's so fun, pretty
powerful.

Speaker 3 (12:08):
When friends or something tell me like you still
need Facebook, I'm like man.
Facebook is like the best thingever.

Speaker 2 (12:13):
You know you never forget, like who helped you get
things right.
You just don't.
It's that little tender piecein your heart.

Speaker 3 (12:20):
You do not.
And I remember being scared Iknow you guys were talking a lot
in the intro.
You know about, like you know,the unknown not like literally
the unknown and I rememberthinking I'm 17 years old, I
don't have a mom behind mycorner that I can go cry to if I
need some comfort.
I have a dad that's going totell me.
You know what.
You think you're crying now.
You get up and you keep going.
So I knew that I had no otherchoice but to continue going,

(12:42):
because I knew that if I camehome and tried to fail it out, I
was no, I was never going tosee it.
So what did your first Facebookpost say?
My first Facebook post prettymuch said yeah, hi, everyone, it
was kind of something verybasic.
I don't remember word for word,but it was my little flyer hey,
everyone, I'm, you know,getting started with the
cleaning business.
Here's the information you know, please share for me.

(13:03):
Um, and, like I said, my dadknew so many people so I think
he gave me a share.
And from that share, um, I alady named wendy contacted me.
So I'm, like you know, talkingto wendy and stuff like that,
and she's like hey, like I wantto a shot Like can you come
clean my house?
I live in, like in the Cove.
I have a two bed, two bath.
What would you charge me?
And that's when I was like, ohmy God.
I was like I have no idea.

(13:23):
So I started cleaning housesfor $50 a piece and you're going
to get a lot of people hiringyou for a lot of people.

(14:00):
No-transcript, I'm not lying toyou.
I got at least anywhere fromfive to six calls.
Hey, I got your number for oneday.
Hey, I got.
I'm overdoing it Like I got toomean, because were you still in

(14:20):
school at this point?
I was still in school at thatpoint High school at this point.

Speaker 1 (14:23):
right yeah, High school at this point.

Speaker 3 (14:25):
So, like I said, the plus about that was the COVID,
so I was.

Speaker 1 (14:29):
You weren't going to school.

Speaker 3 (14:30):
I wasn't in school but I was always turned in
online and I remember, you know,kind of constantly getting in
trouble because I didn't have acamera on or I didn't have this
on, and you know we needed to bepresent.
And although I was present andI was very active with school, I
kind of sacrificed that and Ikind of, you know, I took the

(14:52):
getting in trouble for thatbecause I, you know, once I got
into it a little bit more, Irealized, like you know, maybe I
can do this and if it's goingto take me to maybe miss a class
and I'll do it, you know, aslong as I finish out, then I'm
good, but you are still gettinggood grades during this time.
I was.
Yeah, I've always been like a3.5 student, which is kind of an
average student, but a lot ofthat is because I-.

Speaker 1 (15:04):
Not at Indio High School.
That's like.
You're like valedictorian witha 3.5.

Speaker 2 (15:08):
Something like that.

Speaker 3 (15:14):
Yeah, I went there, I can make fun.
Yeah, you know, their 4.0students are doubling, and I can
give them that point.
They're great with academics.
Now Sports, on the other hand,is a different attention.

Speaker 2 (15:25):
Don't even get me started.
Bobby's going to start crying.

Speaker 3 (15:30):
Anybody have a box of tissues?
Were you on the football team.
It's home forever.

Speaker 1 (15:33):
Oh, let my go there today.

Speaker 2 (15:34):
Ok, that's deeper.
No, it's a podcast, it's longform, Anyways.

Speaker 1 (15:40):
so you had how many clients now and you were in high
school?
3.5?

Speaker 3 (15:44):
3.5.
Yeah, so I was in that Duringthat time.
I don't really remember howmany clients I was juggling, but
I do remember I was able tolike lock in some weekly clients
and like bi weekly and I madeit work with what I needed to do
with school, um.
But aside from that, I'm a verydedicated sister and I had to
like, aside from all of thatstuff, my dad was working 10

(16:04):
raising kids too oh yeah, that'swhy I like the salesman there.

Speaker 2 (16:08):
Salesman, you're there all.

Speaker 3 (16:09):
My dad was at work all day long, um, I mean, you
know we're eating hamburger,help rating whatever, but it was
what it was um and I think thatwas a beauty of it of you know
going through that processtogether.

Speaker 2 (16:20):
Let me ask you this so did you already have, like a
bank account?
Because we always talk about wehad to go back down and get a
bank account.
You ain't doing nothing withouta bank account.
Do you want to talk about thebusiness name, right?
So you had to come up with abusiness name, correct?

Speaker 1 (16:32):
And so this is a big question, because it's not.

Speaker 2 (16:36):
Your name's Elisa.

Speaker 1 (16:37):
My name is Elisa and it's not named after yourself.
So who is it?
Where did that name come from?

Speaker 3 (16:41):
So, within that same week process, I kind of had like
a very small little, like youknow, outline of you know what I
needed, definitely, like youknow the physical things, like
you know my office and that.
But then, you know, my dad waslike, ok, you know, the one
thing that you're going to needis a business name.
But he, you know, and as we'regoing, I'm telling him, like Dad
, I don't want to be like everyother so-and-so cleaning service

(17:02):
or you know a random name,robert's cleaning service,
whatever the case is, I feltlike that's all I ever seen on
cards and cars and I'm thinkinglike, no, we have to, like, you
know, put something in therethat describes the service.
So, you know, as I'm thinkingabout that, I'm thinking, okay,
well, cleaning service, you know, for in my opinion, cleaning
service, just like nails andcoffee, it's a luxury.
You know, not everyone can kindof fit that into a budget and

(17:25):
not everyone, you know, can oreven likes that.
You know, I have no idea.
So I'm thinking like I don't, Ididn't want to incorporate my
first name.
So then I go, I switch over tomy middle name and I'm like,
okay, well, Liana, you know,like what can I do with Liana.
So then when I'm thinking aboutthat, I'm like wait, you know.
So at one point I want tobecome an LLC and so I'm like,
okay, well, the L and L like theL's.

(17:45):
So then I move over to the nextletter and I'm thinking like,
okay, what can I incorporatehere?
So then I start kind of diggingdeeper, as it could have been
anything else, but for somereason I thought lavish, because
you know you're thinking oflike a cleaning service and like
shiny, and you know so well andthen if you, and then maybe if
you use the word luxury, somepeople that just want somebody

(18:05):
to come might see that word andgo, oh, she's going to be too
expensive.

Speaker 2 (18:09):
Yeah right they're actually.

Speaker 3 (18:10):
I think I've seen like a few cars like luxury
touch or you know, I'm not sure,but in, even in out at school,
I see them all the time andluxury is a very used word.
So I'm thinking I've never seenlavish in it's share a sentence,
um, so I'm thinking liana'slavish cleaning services, and
that was an llc within itself.
Um, so I just say I put the twoand two together and I like it
because especially, like youknow, prime example, today I got

(18:32):
the call hi, liana.
So, and so you knows, and, andI originally met this guy in the
parking lot somewhere and thiswas months ago so he's like, hey
, you know, you're that girlright, like with that car and
things like that.
And he's like so then who'sElisa?
And I'm like my name is Elisa,liana.
Um, so then, like you know, westarted putting the two together
and, um, it went about that.
So I kind of wanted toincorporate myself, but not
directly to where they're goingto be able to look at my

(18:53):
business and be like that'sElisa, you know cause Leona can
be anyone.

Speaker 2 (18:57):
Okay, so then you want to talk about business
structure.

Speaker 1 (19:01):
Well, I think you know you probably started as a
sole proprietor.

Speaker 3 (19:04):
Yeah, I did start there, Um, and I'm still there
because of the fact that I'm inschool and it is pretty hard to
kind of crisscross all thatstuff.
I mean, it is such a mess andyou know, knowing my capacity, I
didn't want to put myself thereyet.
And, um, just for you know thereasons of like stress, like
taxes and school, um, and thenbecause of just so many
different other things okay, solet's, let's move along.

Speaker 2 (19:24):
So you so wendy called you.
Then you start having like five, six people.
Then you started getting yourregulars.
Then I mean do we jump to?
You started hiring people, likewhat the heck?
Yeah, we can go there well,what?

Speaker 1 (19:37):
what point did you see?
The inflection that youcouldn't do it anymore all by
yourself, because that's that'sa big moment for a lot of small
business owners is like what doI know?
Do I release some control hereand hire somebody?
You know, because I know, forme that was a big step, because
I was a control freak with mybusiness and I was like they're
not going to do it as good,they're not going to do as good

(19:58):
as me, and all the clients wantto talk to me and you have to
like as you grow, you have toget out of that mindset because
you cannot do it all yourself,right?
I mean, if you just want tostay where you're at, cool,
right, if you're at your maxcapacity and you're making money
and you're living and that'sall you want to do, cool.
But for me I wanted to grow thisthing, like I wanted to stop

(20:18):
doing the day to day andactually start like working on
my business, not working in mybusiness.
So when did that inflectionpoint come for you, where you're
like hey I got, I can't be intwo places at once, right.

Speaker 3 (20:34):
Yeah, I want to say that actually happened during my
transition from senior in highschool to college.
Not necessarily that collegewas like anything much crazier,
but definitely the difference inthe commute time I mean Indio
High School being here in theValley, you know compared to Cal
State, san Marcos in San Marcos, about two hours away.
So I think once that happened,I think I had a really big
conversation with myself likeokay, what am I going to do?
Because I myself am a reallybig control freak and I think

(20:55):
I'm still pretty much there andthat I can admit, because I
think that comes with age.
I think as I get older I'llgrow out from that.
But you know, right now,because I still have so much
control over everything, I wantto stay like that.

Speaker 2 (21:06):
But I definitely know that at one point I need to
just, you know, like so wait aminute, so you graduate in Joe,
and then what you go to collegefor what?
Or?

Speaker 3 (21:19):
not not saying that.
What I?
What did you like?
What was it like once I started, like once I became?

Speaker 2 (21:22):
yeah, what was the end goal?
Like what were you going tostudy in college?

Speaker 1 (21:25):
um.
Is she studied in college?
What?

Speaker 3 (21:27):
is what is it?
because she's still in collegeyeah, so I finished may next
year.
Um, so I went in as akinesiology major and I'm not
lying to you, a lot of that wasbecause my older sister was a
biology major and my cousin, whois also very close to me, was a
kinesiology major as well.
And during my senior year ofhigh school I was actually
awarded the I think it wasbiology and psychology or

(21:50):
something like that.
I got like awarded the scienceletter of the year and I
remember thinking like I have torun with this, like I know I
can do science and I'm gonnajust run with it.
But and I remember thinkinglike I have to run with this,
like I know I can do science andI'm going to just run with it.
But then I remember in middleschool I was in the med program
and then in high school I was inthe med program.
So I think it was about six,seven years total of the same
thing over and over.
And I think by the time I didan entire semester as a
kinesiology major, I was over it.

(22:12):
I was like I can't.
This is so boring.
You know I want to do this.

Speaker 2 (22:16):
But that's OK, that's what you go there for.
You kind of go and fill it outand go.
You know what?

Speaker 1 (22:20):
I can change my mind, nobody stays in the same major
that they got.
It's pretty uncommon in college, right?

Speaker 3 (22:26):
Yeah, and I don't know.
I mean, I think Robert wasactually one of the people I
spoke to and he was definitelythe one that was telling me like
you know, go for business, like, do something like that well,
already doing it right?

Speaker 1 (22:36):
yeah, already doing, that was such a plus.

Speaker 3 (22:38):
But then I don't know for me, I feel like I kind of
like to like look beyond thatand you know, if I I get it.
You know like you can learn alot via business, like major.
But I also thought like youknow what if I don't end up not
wanting to do this like and I'mstuck with the business major, I
know I can do a lot with it.
But I also wanted like contexton something else that was going
to interest me.
So I switched over tocriminology.
Um, and I've, I've been in, youknow, mainly like now you can

(23:01):
clean up, grind, yeah, andexactly, you know, like they can
tie into each other at onepoint.
Um, and a lot of people tell methe same thing like criminology
, but it's really interesting.

Speaker 2 (23:09):
It's interesting and it's got a science like it does
avenue yeah it does.

Speaker 3 (23:13):
I mean we deal with stats and a whole bunch of
things.
You know.
Know, imprisonment, things likethat, and I've always really
loved things like that.
Growing up cops, my show, Imean that stuff was cool, you
know.
Or if anything's like going onin the hood, I'm always like
watching oh my gosh, what'shappening, you know.
So I've always like really beenintrigued by that stuff and
detective work.
You know, I work for actually aprivate investigator.
He is the coolest person ever.

(23:34):
Oh.
So, you know, when you have hewanted to be on the show.
Yes, he wanted to be on theshow.
He actually he's a, he does ownhis own fridge company and he
faces charges.
But yeah, so that was kind ofthe route that I took, but I am
very much open.
I've been really contemplatingthe idea of, like you know,
taking some classes at COD forbusiness.

Speaker 2 (23:52):
And so are you.

Speaker 1 (23:53):
Well, you're, you're.
I don't think you need to takeclasses, because you're learning
by.
You know the school hard knocksright now.
I mean there's no, there's noclass, but there's no class
that's going to teach you untilyou, I mean you can get some
theory behind it, but you've gotto just do it, and that's what
you're doing right now is you'reliving it.
You're living it and that's thebest teacher.
Honestly, that's the bestteacher honestly.

(24:14):
I mean, coming from you know,college is great, but you got to
really, you got to really do itto understand the pitfalls and
where all the, where all thelandmines of your business are,
where you can make the profits.

Speaker 3 (24:34):
But so you're a first year in college, right?
And you hired, so you hire yourfirst person, right?
When did you?
When did you hire?
Was it your first year?
It was my first year, and whodid you hire?
Who did I hire?
So I'll explain this on the show.
So I've been with my boyfriendnow for about four years.
Lots of history between us.
We love him, by the way.
He's so nice.
I love him so much too.
So he was the only one born here.
His parents, his twin brothersand his little brother were all

(24:57):
born in Mexico, didn't have anypaper status, and I just
remember once I, you know, gotwith him and I kind of started
to, you know, get more into, getcloser to the family and stuff
Me not having a mom.
You know, in my life she was amother of four boys and she has
other daughter-in-laws, but Ijust kind of remember having
like a little bit of a deeperconnection with her and I know

(25:21):
mom, yeah, his mom, oh, I don'tknow.
And I remember, you know, atthat time I was cleaning by
myself, probably about almostclose to two years.
I was doing absolutelyeverything on my own, physically
, um, maybe occasionally if Ihad like a construction job or a
deep clean.
I would bring her if she hadthe time, but she was a
full-time worker at the sandsand I just remember, you know,
like the stress and the thingsthat you go through during, you
know, working at hotels and youknow her boys.
I know that they would stressabout her and you know she had
two strokes.
She was, you know, goingthrough like diabetes and stuff.

(25:43):
So I just remember, like my goalis to take this woman out of
her job and I was fortunateenough to, you know, have enough
clientele to kind of start to,you know, navigate certain
things to her and it made me soproud because you know she can
speak very little english butshe's done it.
I mean, she's gone out thereand she's done what she's needed
to do.
So, as I was out in college,I'm communicating with my

(26:04):
clients, um, and all of them areopen to the fact of, like, you
know what, as long as it's allin control, like she can come.
I have.
No, you know, I don't care atall.
The quality of the work was,you know, the same thing yeah,
because I, how do you do that?

Speaker 2 (26:15):
Do you?
I mean, do you go with her tolike the initial one and go like
things like that?
I got to check your work.

Speaker 3 (26:22):
I think I think I was like that in the beginning, but
I think one thing I had toforce myself to do was not be a
control freak, because I need torealize too that we are all
human, I mean no-transcript.

Speaker 2 (27:08):
get to the point, you know, but it's good, because
then I know what's going on, youknow, so it's great yeah it's.

Speaker 3 (27:15):
It's taken a while to kind of, like you know, gauge
the how to talk to people.
Everyone's different.
I mean, I know what I'velearned is like you kind of have
to read a person before youstart to become.
I mean because I was definitelylike that.
I was talking to him, I waslike not to the point and I
realized some people, you know,just don't really care for that
stuff, and then some peoplereally want the.
But I think I'm learning stillas I go, because you never know.

Speaker 2 (27:36):
Let me ask you this so like in my business, I can
see a red flag coming a mileaway.
So can Bobby.
Can you see that?

Speaker 3 (27:45):
I can see that.
Yeah, I can see that.
But you know, the doubtful ofthat is I've had a few red flags
, but then I've come torealization, like I'm kind of
big on the chances, andsometimes those people with the
red flags actually turn out tobe the biggest green flags.
Um, but you know, if that redflag comes, then you got to let
go of that red flag.
But, like you said, likesometimes you just have to kind
of work on whatever their issueis and then you kind of win them

(28:08):
over that way and patient um,because, realistically, some of
these people that I thought werered flags, you know, like I
said, turned out to be some ofthe greatest people in my life
and all it took was patience andunderstanding.
But you know, there aredefinitely those things that are
just like.
You know, even just hearingabout it from afar, you know I'm
just like, ok, I never mind, Ican't do that, I can't commit to
that, but definitely on the redflag zone.
But you know, as a businessowner, especially in the

(28:30):
cleaning business, I think I'vecome to a realization too that
as you get bigger in a cleaningbusiness, you kind of don't
really want to do the smallhomes anymore, you don't want to
do the really dirty homesanymore, you want to do more of
the.
You know luxury homes, yourmansions, and you know the
things that are going to pay youwell um, but just like just in
the tile business I mean it'skind of the same anywhere, right
?
right.

(28:50):
Yeah, you know like you'regonna you get to the point where
you know that 50 deal you don'twant it anymore.
But in the beginning it wasabsolutely everything you need.

Speaker 1 (28:57):
But you had to take it when you started.
You have to take that when youstarted because you're building
your book of business, you'rebuilding your reputation, so you
have to.
You know you see it all thetime.
You've got to start somewhere.
So you know you might not bemaking the profit that you're
making now, but it butultimately it's a stepping stone
to every, to every other clientthat you're going to get.

Speaker 3 (29:15):
Yeah, and that's how I see it.
I don't ever like to see things, you know.
I know many people, can youknow, look at things as like, oh
you know, I was there for fivehours and I earned this and it
wasn't worth it.
To me, anything is worth it, nomatter how dirty or how clean a
home is.
I think it's the experience andyou know, every cleaning,
you're just progressing, youknow you're learning new things,
new things, um, and I think,too, I put myself in the

(29:40):
position of these people,especially, like, budgets are a
big thing when it comes tohiring a cleaning girl.
What can you afford?
What can you not afford?

Speaker 2 (29:43):
um, what about like situations where, for instance,
um, you know I might have astone floor like, and you so, as
the cleaning person, are youusing their cleaning products?
Are you providing it?
Because, right, I'm in the tilebusiness, so I know that some
cleaning agents can totally likeruin somebody's stone floor.
That could be very expensive,yeah.

(30:04):
So what do you do in that?

Speaker 3 (30:05):
situation.
I try to meet them in themiddle.
Like you know, if we're on anagreement of like, okay, we're a
weekly, bi-weekly, monthly,whatever, then I will go out my
way to go buy you bone orwhatever it is that you need for
your floors and keep it for you, because I feel like that's my
responsibility.
But everyone's kind ofdifferent.
I like to be the provider, Ilike to provide everything,
because when you think ofcleaning and lavish, you
shouldn't have to lift a finger,you shouldn't have to provide

(30:27):
anything, and that's how I kindof think of it in a way, um, and
then I think of it.
It's like it's my work.
You know, like people you know,and a lot of people always say
like you know, please use mythings, feel free to use my
things, um, and you know,occasionally I do, but for the
most part, um, everyone kind ofI mean, at least nowadays
everyone has the same, you know,stone top.
So you know, one cleaner cankind of do it all.

(30:49):
Um, you know so things likethat.
But I mean prime example, likeI have a lady who has I think
it's like a copper sink, youknow so things like that, like
she'll buy it because she knows.
You know I'm not really toospecialized in like too many
things like that um, so we havecopper sink and I made them.
Yeah, they look beautiful theday you clean them, when they're
clean enough yeah, sodefinitely don't recommend that

(31:11):
if you're thinking of getting asink.
Do not, do that not recommended.

Speaker 1 (31:15):
So you're in college First, second year.
Now Is business growing?
Business is growing.
No, I'm saying like maybe whatwas the progression of the
business?
I mean you hired your firstperson because obviously your
book of business is growing andyou can't do everything.
Did she leave?

Speaker 3 (31:31):
the SANS.
She did leave the SANS, yeah.
So that was, you know,primarily like the goal in my
mind without kind of tellinganyone.
So that was, you know,primarily like the goal in my
mind without kind of tellinganyone.
So when I was able to reachthat point, you know, it was
kind of like we were talkingabout earlier, the help me, help
you type of thing in a way.
But she's a very valuableperson to me and my business.

(31:51):
So, you know, as we started togrow, you know, the days that I
was out at school she washandling cleanings down here and
then immediately when I gotback, I would, we would just,
you know, get together and justkind of start tackling all these
things together on a weeklybasis.
Um, people can call me crazy,because I know I'm crazy, but I
like we try to stay as small aspossible um, we try to stay as

(32:12):
small as possible not as smallas possible, but like team-wise,
like I haven't necessarily likegone this extent to, like
hiring a ton more people, butwhat do you have?
so it's, it's really, it's likefamily-based.
To tell you the truth, like mysiblings work for me, um my
breaking the number one rolebusiness I mean, I understand
that point, oh he's my numberone role really no, I mean,
that's true, but I think it'sbecause, like, they're younger

(32:33):
than me and I want to guide them, it's not necessarily like okay
, they're like well, I ain'tgiving no family members any
more chances, no, but don't ask,no, I will.
I definitely won't like, yeah,go that route, um, but yeah,
it's really.
It's really just his um, yeah,daniel's mom, which is my
boyfriend, yeah, daniel myself,um, aunts have came to work for,

(32:54):
you know, with and for mebefore, um, and it's, like I
said, just very small.
It's.
It's just the matter of, like,time management and getting
these things to work, because Ithink if you can maximize that,
then you can, you know, staysmall and make a profit, you
know, without having to go thatextent of, like getting 10 other
people.

Speaker 1 (33:10):
So you're what?
Second year third year, yourbusiness is still growing.
Has it grown year over year?
And so?
So what do you attribute thatto?
I mean, there's a lot ofcleaning companies, right.
I mean they're kind of a dime adozen sometimes.
So what separated you even?
You're not even doing thisfull-time, you're in school half
the time.
What?
Why did your bit?
Why do you?
Why do you think your businessgrew during that time?

Speaker 3 (33:33):
um, I think the number one thing that I can say
I think I think a lot of peoplerespected the hustle in in what
I was doing.
I'm very active on my socialmedia and I like to bring people
into that like deeper sense oflike.
You know, this is what schoolis like, like what I'm doing on
a daily basis, and I think thatgot me interactions.

(33:55):
So I think that's kind of whatmade it a little bit different.
Rather than just know, beingyour typical cleaning company
that you know just continuouslyposts the same thing over and
over, I kind of like, I guessyou can say like intertwined my
personal you know history storyso you attribute social media to
your growth?

Speaker 2 (34:11):
yeah, definitely social media.
I can say from personal, likepersonal use.
You know you, she was wascleaning our Airbnb and then you
were coming up with hey, uh,you need to have a book on how
to work your TV, how to do this,how to do that, like you know,
I'm like okay, yeah.
Things.
So you know you can just tellthat you you love what you do,

(34:32):
you're trying to help out andjust so.
I think that's people connectto that too.
You're're trying to connectdeeper, yeah.

Speaker 3 (34:39):
And I think that's a really big thing too, I think
the personal connections that Ihave with each and every person,
and then I think that exactlythat, the way that I care for
these homes, it's as if I carefor my own, sure, and I think
actually that that's actually areally good point, because
everybody else that I speak to,or if I pick up a home and
they're explaining to me Ididn't, you know, this is what
happened with the past cleaningcompany I'm like, wow, these are
really small things in my mind,you know, but it just like it

(35:03):
never made any sense in a way.
But yeah, I definitely do carefor these homes on a deeper
level.
I mean, it's like these homesare my homes.
When I go in there, it's likehalf the time that people give
me the ability to do what I want, because Well, you're immersed,
you, yeah, you have trust, youknow, and that's what's great,
you're, you're you, like yousaid you gotta, you gotta trust
your cleaning person, right I?

Speaker 1 (35:24):
mean they know.
They know more than about you,than you know about yourself
sometimes yeah, you gotta yougotta trust that person yeah, we
do know a lot before.

Speaker 2 (35:35):
I'm assuming you learn a lot about people with
very little.

Speaker 3 (35:40):
And that's the crazy thing.
I mean, I have clients thathave started with me from the
very beginning.
Prime example, and I think Iknow I can say Renee Jillian.
She is like an escrow officer.
She does closing on properties.
She was one of the ones who gotmy number from my knee.
She was just a mom, you know,had little kids and said I can't

(36:01):
do it.
This is crazy.
I'm working full-time,husband's working full-time.
We can't do this like can you,you know, do this for us.
So we got to sample what's frombi-weekly to weekly, um, and
she um, where was I going withthat?
So I don't know, I don't know,but all I know is let's just
start cleaning.

Speaker 2 (36:16):
You don't want want to go to about weekly.
You want to go to weekly.

Speaker 3 (36:19):
You definitely want to go to weekly, Um, but I was
going somewhere with well, okay,so let's, let's, let's take it
back to you.

Speaker 2 (36:26):
started with Wendy and like how many plants are you
up to now?

Speaker 3 (36:31):
So when I first started with Wendy.
I want to say from like the topof my fingers, I had a good
beat people from the verybeginning for years, and now,
because of school, I did have tokind of cut down a little bit
recently, but I'm still.
I mean on a monthly basis, on aweekly basis I've been more
from 25 to 28 homes a week whilestill, you know being out, and

(36:54):
that's aside from offices that Ido on a Friday night.
So, like the dedication is,it's.

Speaker 2 (36:57):
And that's aside from offices that I do on a Friday
night, so, like the dedicationis there you want to send her.
I've done them with some andthat is me.

Speaker 1 (37:03):
That's your boyfriend .
Look at you, but that's great.

Speaker 2 (37:05):
You're the real boss, lady.

Speaker 1 (37:07):
He can't be giving you no back up.

Speaker 3 (37:09):
No, it's going to make you feel lovely, and that's
like I see so much of us likein you guys, like you know, like
you always explaining like youknow, you're like the crazy, the
one with the ideas and hisworld that breaks like, hey, you
have to do it like this and hewas that person.
But I think it is the mostbeautiful just things that go

(37:29):
together.

Speaker 1 (37:29):
You guys really need us oh Jesus, we have to remind
you sometimes?

Speaker 3 (37:35):
oh, I know, I think that's true I always tell Bobby
here's me and my dreams.
And here he comes you told methat the time we were at
Akershire we were talking aboutsomething and I just see her
over there going over here.

Speaker 1 (37:46):
I kill the unobtainable dreams, but this
was a good dream, right it was.

Speaker 2 (37:51):
We're having fun with it we hope that we can inspire
people out there.
You are inspiring to us forsure.
I love.
I love your drive, I love yourpassion.
She even said she was crazy.
Remember we talked about racingthe crazy.

Speaker 3 (38:04):
There's nothing wrong with that, yeah, I think I
think I'll like be a businessowner.
I was like looking up somethingthe other day or like I was
across something, but I think,um being a true business owner,
like you have to be yourselflike you can't, you know you
don't want to put on that fleeceto like fit a certain you know
category or you?
Know, do whatever I think, andI think fina is like the great
example of that, like shedoesn't care who are in the

(38:25):
shirt.
You know it's pretty much likethe personality behind it, right
, yeah, and I you know literallylike you hear tile designs by
fina, you know you go inside thedifferent tiles like that's you
know, you know, so know,everyone knows like they're
different.

Speaker 1 (38:38):
So we didn't know, wally, but you had mentioned.
So we talked about social media, right, and that's kind of a
competitive advantage for you,honestly, right, because you're,
you know you're young, so doyou think?
I mean I, you know, I talkedabout your age coming in here,
cause it's still blows my mind.
You know, I have kids olderthan you and it's like my mind.

(39:01):
You know, I have kids older thanyou and it's like we'll get you
something we'll get yousomething july 8th so put it on
your calendar.
But so you're.
You're kind of almost taking anadage of the age thing.
Right with the social media,with the marketing, I mean
you're, you're, you.
I mean you're a digital native,I mean you grew up with iPads

(39:22):
and cell phones.

Speaker 2 (39:23):
We did.

Speaker 1 (39:25):
We're kind of learning this stuff Learning it
as you go.
I follow you on Instagram andit's a good follow.
Everybody should go follow.
It's all about the consistencyof cultivating and stuff like
that.
Are you taking the Gary Veeapproach to just flood the
market and then people find you?
When they find you, what'swhat's kind of your approach?
And I begin, I really do.
Can you put an advantage foryou from the prophetic of that

(39:45):
palpate?

Speaker 3 (39:47):
yeah, most definitely .
Um.
You know, I do follow othercleaning companies as well, and
they're very active as well.
Um you know, but they havehemorrhages and things like that
.
So obviously the advantage ofwork you know meaning for
society is we'll call it student, who kind of does this on the
side in a way.
Um, compared to that, but Ithink definitely said it's true.
Um, I don't think I evennecessarily had a goal for like

(40:08):
the social media thing.
It was like you know what, I'mkind of just gonna take it and
run with it um post and and thereal thing about it is like I'm
gonna be really like most textadding when it comes to editing
and stuff like that, I just I'llsit there for an hour and I'll
just edit and see how it goesand by the end of it I'm like,
okay, it looks good, like let'spost it and then you know it
gets slides and you get shares,um.
But I definitely think the ideaof like it kind of growing on

(40:30):
its own, it finding people whenit needs to find people, I think
that's kind of been like mybest approach to it because
especially within the past fewweeks, I've had like the growth
out of people just contacting me.
Hey, I got your you know thingfrom this reel or I got you know
, someone sent me your instagramand things like that.
So I definitely think, likethat's just kind of the you're
getting sales off them.

Speaker 2 (40:50):
I don't know yeah, awesome, that's what it's.

Speaker 1 (40:53):
And that's I mean.
If you think about it, it'sfree.
You just have to put the workin right.
It's free.
It free, it's not.
If you go buy an ad, how muchis it?

Speaker 3 (41:01):
I went into that too, but I don't know.

Speaker 1 (41:03):
But I don't even think that it's worth doing,
because you get more.
Everybody's addicted to theirphones now.

Speaker 2 (41:10):
So I mean I think if you do pay, I mean then you do
reach a broader audience.
But if you're saying you don'tnecessarily want to grow it even
more, then maybe you don't dothat.
But because one of thequestions I did have was is
what's too far to drive for ahome to clean, or you?

Speaker 1 (41:28):
know, are you?

Speaker 2 (41:29):
going out to palm springs.
You went out, you got thevalley like where do you go?

Speaker 1 (41:33):
oh, hell no yeah, you have a territory.
You have a territory thatyou're like.
No, you.

Speaker 3 (41:38):
You're too, far Goodbye.
Yeah, honestly, I think likethe farthest thing that I've
ever really like had wasactually like probably like cost
grace.
I've had some people reach outfor like Yucca Valley
construction work but I mean I'mdefinitely like I just can't do
that stretch.

(41:59):
It was my favorite um, I thinkit's like the I don't know.

Speaker 2 (42:01):
I feel like it's just that like internal, like hot as
hell out there.

Speaker 3 (42:03):
Well, I guess not in the summer time it is, I don't
know, but it's just somethingabout like seeing something so
messy and it's something justlike false, I think, like for
the mind it's like okay, mess,mess, mess, mess and then just
so do you attribute this to youradhd?

Speaker 1 (42:15):
I do yeah I think I do it's like uh, yeah, it's like
our outlet.

Speaker 3 (42:21):
You know, like hers can be selling or talking or
whatever, or putting thingstogether.
You know in line and music isfor you, there'll be, never be.

Speaker 1 (42:32):
Steve, above, not for you, but for me, you guys are
the poster child of using yourdisability.

Speaker 3 (42:38):
I think it should be, I think it's, it's um great,
and it doesn't allow you to digdeeper into that issue.
You know how many people haveadhd or like oh, I can't do this
with adhd, you can't do it soif instruction.
Cleanup means of one um.
So, as of lately, like primeexample, I've been doing a ton
of bathroom constructioncleanups, um, and it's really

(42:59):
like pretty much who would rackup um, so you know they may hear
them.
All this thing start from theground up and it's like you know
, taking recently I just did oneum with my buddy over at armada
, construction and um,everything was like pretty much
still put in place.
I had to take everything off ofthe mirrors.

Speaker 2 (43:15):
You know there's still like a whole bunch of
trash everywhere, so you'retaking like drywall chunks and
letting it in trash.

Speaker 3 (43:21):
Yeah I'll bet for the most part my construction.
People tell me they pick upthose bigger pieces, but
definitely like the residue ofeverything else you know, like
you can just do your favorite so, um, things like that, but
those are my favorite.
I mean, it definitely ruins myvacuum, but as long as you
maintain the thing, then it iswhat it is.

Speaker 1 (43:38):
You need a blower.

Speaker 2 (43:39):
I know.

Speaker 3 (43:40):
Forget the vacuum.
But yeah, I'm like a weirdtedious person and I'll do those
non-linear things that peopledon't like, wouldn't think of I
mean.
I have people tell me all thetime I didn't even know that
that was there, I didn't knowyou could do that.

Speaker 2 (43:51):
Okay.

Speaker 3 (44:02):
So like how, oh my, because I mean it's getting
dirty and dusty is it a one-time, one-time thing?
It really depends.
Um, you actually had a buddy, Ithink his name was george.
One time I did someconstruction work for him at his
house with leo at two, I think.
A few times, oh, I remember himbecause he was doing work, you
know, at different in differentshops oh, and he was like do you
know?

Speaker 2 (44:17):
yeah, he was like hardcore and I'm like dude, calm
down, he's all freakinghardcore and I'm like dude, calm
down, he's all freaking out,yeah, and so I think I went back
up one or two times.

Speaker 3 (44:25):
But you know, do you like the bathrooms and stuff
like that?
Like I'm just like you knowwhat?
Let's make it easier on theboth of us.
Finish the work.

Speaker 1 (44:31):
Whatever you don't need in the house, take it out.

Speaker 3 (44:34):
Let me go in and great and great, um.
So that's how I like to do, andfor construction people out
there, I think it's the bestthing you can do is hire a
cleaner, because when you returnthat work to them, to your
client, into like a spotless,you know, kind of like, look,
people are waiting.
How did you do this where?
Where did it come from?

Speaker 2 (44:50):
um, but yeah, those are my favorite jobs.

Speaker 1 (44:52):
You're really good at what you do, absolutely so you
do construction without, withouta circle of the offer.
Are you looking for moreresidentials?
Are you moving to commercial?

Speaker 2 (45:01):
What's the I kind of do it all right.
I kind of do it all.

Speaker 3 (45:05):
I've cleaned gyms a few times.
I kind of just test the waters.
I really don't even knownecessarily what I'm capable of
doing until I kind of get myselfto do it.
But to be fair, my first everoffice job was Sia's.
My first ever job was Sia's,and that's a big one, because
that floor is a bitch it was bigso

(45:29):
that was my first one, and thatand the two from Evo went to
Escrow and from Escrow went toyou know, not Tycor, I'm sorry.
I mean it is Tycor, but youknow another real estate company
, and that kind of real estatecompany went to a letter tax
company to kind of just you knowlike made it to your ground and
I love offices.

Speaker 2 (45:45):
I don't know, do you like that?
Because that's primarily anight job or a weekend job.

Speaker 3 (45:50):
Well, I think the beauty of the offices is that
tax it leads, not for the freelabor or anything like that, but
the beauty of being able toteach them.
Number one, what it takes tomake money, like the sacrifice
or, you know, the IRS orwhatever it is, um.
But number two, to kind of like, you know, show them what it is
to work for yourself.
And you know, hey, we don'tfeel like cleaning the office on

(46:10):
a Friday night, well, let's goSaturday morning or doing brown
stat, um.
But I think the best thingabout it, yeah, is being able to
teach your little ones, youknow, show them physically and
and you know, just kind of beingable to look back and see my
siblings actually get alongwhile they're cleaning and let
them with wool because I havethe siblings like it's kind of
tough, you know that's great.

Speaker 2 (46:30):
You're an inspiration to them as well, so that's
pretty cool yeah.

Speaker 1 (46:35):
So where do you, where do you see yourself?
Oh, where's the business goinglike?
What's your, what's yourlong-term plan for this?
Have you thought about that?
I mean, you're so young, you golike so many different
directions, like a twin boss.
Okay, take care of myself.

Speaker 2 (46:47):
A little bit of business like, what like, would
you sell the business?
Well, I mean, what have you?

Speaker 1 (46:52):
thought about?
Have you thought about the end?

Speaker 3 (46:55):
I mean I definitely I've had some thoughts and ideas
, um, but obviously you know Ihave to remember I'm in college,
like you know, I'm getting adegree.
I know that I can come back andrun these degree, things don't
care yeah exactly.
But you know, I feel like I canalso still use it, you know, for
something, or you know, like,whatever the case is, but, like

(47:17):
I said, I've always had thattouch or that, that liking for
kind of law enforcement.
So I mean, I've kind of reallybeen up in the air about like,
okay, four years, you know, likethat's more than enough time.
By the time I'll go withschoolmates I've experienced,
four years is more than enoughtime to establish what I'm
looking for, um, and thenpossibly kind of start up with
another career.
You know, get something going,get kind of the business to be

(47:40):
on its own running and we can'tjust do the magic portion of it.

Speaker 2 (47:43):
Totally.

Speaker 1 (47:45):
That's the best way to do it, because it makes your
business worth more it reallydoes, because if you step, away
from the business and instead ofprofit, that's the best thing
ever.
That's where, honestly, whereyou want to get, and that's we
had had, me and her had to cometo that realization the hard way
.
It's like what if you go to hitfive, if you have to, at one
point, teach someone.

Speaker 3 (48:06):
You know something, um that you know, take care of
it.
You know your staff, your staff, like you know, you guys can go
places, travel and feelcomfortable with like okay, my
business.

Speaker 2 (48:14):
Oh yeah, we can leave , you know, on vacation for two,
three weeks now and be like andI have dressed that never
worked the case before.

Speaker 1 (48:20):
I think we took our first two week vacation this
year since we started both.

Speaker 3 (48:25):
We started both the businesses, because you just
can't leave yeah, and it's notnecessarily that you can't, but,
like you know, I think, beingcontrol freaks like ourselves, I
think it's a matter of like, ifI'm 50 hours away, what what's
gonna happen if I can't be there, you know.
So I think it's the overthinkingand I think that's kind of what
gets me too.
But yeah, I mean, I definitelythink my goal is to um, I did

(48:45):
tell my people, like you knowwhat, when I'm done with school,
I do want to dedicate an entireyear and give 120% to my
business.
I give that percent all thetime, but you know, like because
of the fact that I don't haveany outside room anymore of
classes and meetings and schooldays and stuff like that, I can
actually 100 be dedicated togrowing another year, bring in
as much work as I want and thenkind of start that process.

(49:07):
Great idea and, um, I'm alwaysopen to you know something else
and more money and more.
You know a great career and youknow kind of like testing the
waters with something else.
So that's been up in the air.

Speaker 1 (49:17):
But but at the same time, yeah, so you could be like
a cop and with the cleaningbusiness and you could like roll
it into your marketing Like youhave this cop to come clean
your house, super safe.
You know, I see that marketingcampaign already.
That's awesome.

Speaker 3 (49:32):
Yeah, I've definitely , I've already, you know, had
conversations with like thesheriff's department,
conversations with like thesheriff's department, so I
definitely would have to do twoyears, you know, on, but
basically, um, but I'm up to dothat, you know, to get to a
detective position if I reallyneed to.
yeah, then your business willboom, because everybody wants a
cop to come and pick their house, you know I've done um, like
sit-ins with like dispatch and Ijust it's just so cool and

(49:53):
they're very interesting, socool, um, and I think me, you
know, like I said, I've had manysituations where the police has
been called on my dad becausehe has like severe PTSD and
anger and stuff like that, solike the fear instilling me of
like something's going to happento my dad, you know.
But the beauty of it that mademe, I think, dig deeper into it
of like wanting to possibly dothat was like the time that the

(50:13):
cops would show up to my doorand they understood the
situation because they've beenthere or they've done that my
door and they understood thesituation because they've been
there or they've done that.
And I think I know it's reallyhard to like believe someone
when they say, oh, I want to dothis because I want to make a
change.
You know, you think one personout of everyone how are they
going to do that?
But I think me, being a femaleand possibly going into that,
you know, police force, andbeing in the CPS system and

(50:35):
seeing a lot of things, I thinkthat is a different approach to
becoming a cop as well, if Ireally wanted to do that.
So that's why I'm open to it,because I think it's important
that we have people in theseroles that have been through
certain things, because life isthe teacher of everything.

Speaker 1 (50:51):
Your future is definitely bright From the time
I met you for the first time.
She's going somewhere andyou're proving us right, so this
is awesome.
We are running short on time,but we do like to ask our guests
two staple questions, so offthe top, best business advice
that you've gotten.

Speaker 3 (51:10):
That I've gotten Best business advice.

Speaker 1 (51:16):
There's got to be something that you can think
back to somebody to give you anice little nugget of well, I
can do this, or um, I don't know, I mean that not like all the
other questions.

Speaker 3 (51:28):
50 people are like coming to my mind right now.
Okay, um, come back to that oneall right, we'll come.

Speaker 1 (51:33):
So the second one is worst piece of advice worst
business advice you've gotten.
You know you got some badadvice.
Come on, everybody and theirgrandma got an opinion about
your business.
Like somebody said some dumbshit.

Speaker 3 (51:46):
I'm here the worst.
I don't know if it's the onlypiece of advice I've gotten.

Speaker 1 (51:55):
Worst.

Speaker 3 (51:56):
Can you give me an?

Speaker 1 (51:56):
example of what you've been told.
So my, the worst piece ofadvice I ever got was let me
think I had had a coupleexamples the oh oh, no, no, no,
I know, okay, so I remember it'slike go, it's okay to hire your
family.
Oh, okay, that was the worstbecause we did that and it went
horribly yeah, well, I meanthat's.

Speaker 3 (52:18):
I think that's definitely a given in my mind.
Yeah.

Speaker 1 (52:22):
But you're like proving the opposite, so maybe
that's, maybe that is goodadvice.
It's for the right family.

Speaker 2 (52:27):
I think the best piece of one of the piece I've
been given was save, save, save.
Yeah, right, you know, becauseyou just never know what, what
can happen.
You might go through a slowperiod and you have employees to
pay for, and so you just youneed that money to kind of coast
Right.

Speaker 3 (52:47):
So actually I can say the same thing, but actually I
think the best piece of adviceand I say this as advice because
I think, like you know, ifthey're telling me this is for a
reason but the like, the ideasand the advice of, like the fact
that I can grow within thebusiness, you know if they're
telling me this is for a reason,but the like, the ideas and the
advice of like the fact that Ican grow within the business,
you know, like the things thatI'm capable of doing, the roles
I need to take, and kind of likeyou know, taking a step back

(53:09):
and looking at what I have,whether it's family members or
boyfriend or whoever it is, youknow like the growth of that.
And you know, kind of just likethe advice of like you know you
don't stop here, you need tokeep going, like you know,
especially with like going tocollege and you know coming up
short of finishing it, use it toyour advantage.
And I think my age my age, Iguess you can say has been a big
piece of advice to like.

(53:30):
Big advantage You're 20.
Like, the best thing I can tellyou is use that.
You know, use that.

Speaker 1 (53:36):
Yeah you know, use that, yeah, you have a lot of
energy right now.
Use that energy.
When you got it right, buildsomething well.
So where can our listenersfollow you and find you if they
want to?
You know, maybe talk to youabout your services or talk to
you about your journey?
Where's the best place to reachout to?

Speaker 3 (53:51):
you, um, I pretty much just use instagram.
Um, it's going to be prettymuch exactly like the name of my
business.
It's going to be liana'sunderscore, lavish underscore,
cleaning.
Um, I have like a little blacklogo with a little house on
there.
Um, and I want to see like mylittle thing, for it is like
live the lavish life orsomething like that.
Um, so you'll find that there.
But, yeah, I'm pretty active onthere.

(54:12):
So, if anyone wants to give mea follow, I love to have
conversations with people aboutanything.
Um, I've met so many peoplethrough instagram that I had yet
to meet in person.
Yeah, but I think I love thatpart.
So, um, definitely on instagram, that's mainly my main thing.
Um, at one point I'll get tothe point of like, you know a
website and stuff like that.
Um, but yeah, I mean theinstagram, follow me on there,
give me you know, talk to me,you know.

(54:33):
Whatever you have facebook andfacebook, yeah, it is, it is
linked through my thing, through.

Speaker 2 (54:38):
Oh, they sync.
Yeah, Zuckerberg owns it all.

Speaker 1 (54:41):
Yeah, it's all myth, but yeah, I would recommend
following her, especially ifyou're thinking about getting
into the business.
She's doing the social mediacorrectly, so that's a big
advantage.
If you're younger, you have adistinct advantage, so give her
a follow.
So, and all you high schoolersout there, you better get going,
because Alicia's on it, man,she's on it.

(55:03):
She's already out there doingthe CV hustle and doing it big
time.

Speaker 3 (55:07):
Yeah, and I mean that in every way possible.
Like just take that idea andrun.
I mean I don't care if you'reselling bracelets or necklaces,
like you know, something issomething it doesn't have to be
cleaning.
I think cleaning set me aside,because who wants to clean,
right?
Um?
So I know I can be morecompetitive when you're kind of
in the business of lashes ornails.
You know there's so much thatin the valley but you can still

(55:28):
set your slide.

Speaker 2 (55:28):
You are your own person.
So not like that's what I tookaway from my own in my business.
You can walk into a milliontile stores but nobody's is
going to look like mine becauseit has my touch and that's what
people need to realize that outthere.
So nobody's going to do it theway you do because you are you,
so it's just great.

Speaker 3 (55:44):
And then yeah I'm a friend too, like I'm a friend on
the side.
Guys like I, I go out to dinnerwith my clients.
Like I, you know, I'll go seemovies.
I go over for, like you know,family thing.
I send out holidays, so I Ihave a deeper connection with
the people because I really lovewhat I do.
But, yeah, take that idea andrun, don't, do not give up.
And even if you feel like youhave no support, I mean you know

(56:05):
I was lucky.
I mean I, you know I had agreat support system and I still
do.
Yeah, but I think us asbusiness owners, I think we all
run into that patch of likeself-doubt and like I don't want
to do this anymore.
I just don't, you know, feellike it is what it is.
I've never felt that way.

Speaker 2 (56:20):
No, I'm just kidding, I'm just kidding, you know,
yeah, it happens.

Speaker 3 (56:23):
But yeah, no, you know, just keep it going, you
know just take it and run, andif you, don't have the epitome
of CV hustle right here A youngentrepreneur sky's the limit,
locally born and bred.

Speaker 1 (56:45):
Hey, she can do it, you can do it, all right, and we
can do it together, that'sright.
Thanks for joining us today.
If you found some value in this, please like and subscribe and
follow, and we'll see you nexttime.

Speaker 2 (56:57):
Yay bye.