August 6, 2023 • 50 mins
On this episode, EnriqueVTee is joined by Luis G and Andrew P, both of whom are ex-Best Buy employees. Along with the host Enrique, the three reminisce on their times worked at Best Buy as they read some triggering Best Buy retail stories from Reddit and around the internet. Enrique, Luis, and Andrew all worked at Best Buy stores in the South Florida area in the time surrounding 2014 and 2015.
We start with a personal Facebook testimonial of an older lady and her experience going to Best Buy. From there, we jump around to different stories from both customer and employee points-of-view but not before spilling some tea about all of our times working at Best Buy.
This is the first of two parts. Stay tuned for all the other Best Buy stories coming soon!
Stories mentioned:
https://www.reddit.com/r/pcmasterrace/comments/2qlprn/bestbuy_stories_ex_employee/?sort=top
https://www.reddit.com/r/Bestbuy/comments/6tng59/the_only_thing_worse_than_stupid_entitled/
https://www.reddit.com/r/Bestbuy/comments/6y4y6l/my_first_experience_inside_a_best_buy_store/
https://www.reddit.com/r/Bestbuy/comments/r220n3/best_buy_is_proof_that_not_all_retail_jobs_should/
Follow your host, Enrique VTee:
Instagram
Threads
TikTok
Follow Cyber Nut:
X
Instagram
TikTok
Threads
Facebook
Watch clips of Cyber Nut on YouTube: https://bit.ly/2XF6jAu
Visit the site and subscribe at https://www.cybernutpod.com
Send us an email to cybernutpod@gmail.com
Mark as Played
Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
(00:00):
On this episode, Isit with two guests.
Luis and Andrew, both of whichhave previously worked at Best
Buy for a number of years.
. In this episode, we look atBest Buy stories from the
internet and reminisce on whatit was like selling consumer
tech to the general public.
. So if you've ever wonderedwhat it was like to work in a
big box American retail store,this is the episode for you.
(00:22):
So grab your laundry.
Don't let that bitch inthe Nissan Altima cut you
off on your way to work andremember to rack your weights
because it starts, now,Hello everyone and welcome
to the how tech podcast.
Today we're talking aboutworking at Best Buy.
Joining me, I have two in personguests, both of which are
(00:44):
ex Best Buy employees.
My first guest is not only myroommate and my landlord, he's
also my cousin.
Louis Galvin, excuse me, Dr.
Louis Galvin, Didyou pay rent that yellow?
Did you get a notificationon your phone that
I sent the payment yet?
No Then I didn't pay rent yet.
Damn.
Luis,say hi to the lovely people.
(01:05):
Hello, lovely people.
My other guest is someonethat I met in my first year
of Catholic high school, andwe became pretty good friends.
But then he leftafter freshman year to
pursue a high schoolcareer at public school Andrew
Palomino, pleasesay hi to everyone.
Hello, peoples.
Andrew, you have a very...
Nice voice for podcastingand radio.
(01:26):
Yeah, Has anybody toldyou that before?
I've been told I havea radio voice but I
don't have the radio personalityto go with it.
We're about to find out.
after this episode,That or you never
gonna invite me ontoto another podcast ever again.
50, Okay.
So.
Our journey begins on Facebook.
I found some BestBuy related stories on the
(01:48):
the internet, And it'sa mix of, like, experiences,
customer experiences, employeeexperiences, and, like,
employee going to thestore experience stories.
I went on Facebooklooking for the Best
Buy Memes channel.
Because there wasa Best Buy Memes page?
page?
I think there's probablylike a subreddit for that.
I think there'sone page for each store.
(02:10):
Oh, no way.
I think there's a page for memesspecifically about my store,
Stop.
Ha Holy crap.
ha Depends on how avid the userbase mean, yeah, that's, uh.
But, that's So, visual memes arenot a great medium for
podcasting, so instead, Ifound a story.
Yeah, Yeah.
looking for theBest Buy Memes page, I found
(02:31):
a story about this lady who wasranting.
Now, to give you an idea ofwho we're dealing with here,
This was her tagline on herFacebook profile, right?
Ms.
Senior Florida America, Ms.
Senior Florida, USA, Ms.
Super Senior Florida, USA, Ms.
Super Senior USA, Ms.
(02:52):
Super Senior Universe.
No spaces, no punctuation.
No, that's her,like tagline under her
profile picture on Facebook.
my god.
was doing, like, doing, like,legit SEO, so that bit
so people would findher on Facebook, I guess?
But, I'm just gonnashow you her picture real quick.
a little Where isalready have a great
image of this person justbased off super senior.
(03:12):
Okay, Super Senior?
So You don't want to becalled Super Senior.
I pictured That That is there'sold is what I That is
what I pictured.
Super Senior.
So I'm not gonna show her photo.
we'll call her Jeannie herever graduate high school
or is she still a senior?
No, she's So super duperthe visual, the So it's it's an
(03:35):
older woman.
With blonde hair,you know, makeup did well, her
hair is done, sheThat's one way to put and
she has a sash that says, Ms.
Super Senior Universe.
is what her sash says.
fabulous.
So this, she wrote a story.
(03:55):
she wrote story about hertime at Best Buy.
Alright, so this is heractual page I'm scrolling
through right now.
Okay, it starts.
I have to vent.
Oh, here we go.
I went to Best Buy today.
Went to the department.
I was looking for no one, and Imean, no one was in sight to
help I waited and lookedand waited and looked.
(04:19):
Finally, I saw someone andhe said he was busy and I
did put my name at the frontwhen I entered to write down
what I needed help with, Wait,hold on Put name in the front
I don't know, I guess whatthe security guy like, is a
Nah somebody played her.
Someone, someone was Someonewas, was pacifying angry
people by saying, yeah,put your name we're
gonna put your name, onthe list, we'll have
(04:39):
you next, call you as Yeah.
Yeah.
soon as we get an You know what?
exactly what happened.
Cause yeah, nodoesn't make any sense.
no, immediately whatthis a butcher shop where you
take ticketWhat department was she in?
Went to department I wasShe didn't it doesn't saying,
so, I'm gonna continue.
Of course I need help.
Why else am I in here?
(04:59):
So I went tothe front of the store
and had the man writedown my name to get help.
Still, saw no one until Isaw a man helping a couple.
So I waited untilthey were through.
Thank heavens he didn't sayhe was busy and he helped me.
It turns out Best Buydid not carry the charge
card I was needing.
I have stop myself becausewho, what is a charge card?
(05:20):
is a charge wasIs like a refill,
like, phone card?
That's what I'm prepaid phone?
Yeah, so she probablyhad a phone line or some
She had boost mobile prepaidYeah, But they do those cards.
the regular plans?
T Mobile?
She don't know howpostpaid works, bro.
with, with With, that Supersenior uh, salary,
you be able know theT-Mobile a better super afford.
(05:42):
maybe why.
that's what it was.
my God.
ha! Ha So, it it turnsout Best Buy did not carry
the charge card I was needing.
He showed me thatAmazon carries it.
Go figure.
We now have to sign upon entrythat we need help.
What the?
It's going the way of Walmart.
We check ourselves out and helpourselves.
(06:03):
likefirst off, I really, I don't
think I've been in a best buylong enough or like not long
enough.
have cashier less, like cashiersat Best Buy?
I mean cashiers.
Yeah.
Like just people sittingat the front, just like
the front checkout.
Yeah.
a sign in sheet to like gethelp.
Like I'm talking that was, Bro,they wrote her name on the back
of the receipt.
Receipt?
(06:23):
They hit the printer button,Get on paper, like, go
ahead man, let me get your name.
Yeah, we'll get you asWhat are they gonna do?
call youover the intercom, Like, Mr.
Senior, please come to thefront desk where you,
you're now ready to be helped.
Oh my gosh.
Okay, so we'reWe're gonna dig into these.
Yeah, these replies.
Oh, oh, Oh.
so the you Oh, you know, Idon't blame them.
(06:45):
Thethirst is immortal, just saying.
So, uh, someone says, yes, I'venoticed that in stores in the UK
too Never anyone to ask.
Then when you do spot someone,they seem reluctant to even
bother, you they do,they have no knowledge of
where their products arein their own store, or have any
knowledge of their own products.
Damn.
That's almost like if theypay the minimum wage and
(07:06):
then only hire seasonalFor real, you You
You know, that's crazy.
I Likethis one guy over here already,
like I don't know, lady.
Everyone wants to work remoteor be creators online now, it's
sad.
Bro, get the f outta here like,I doubt that.
Thesepeople have, mind you, these
people have time to be on theinternet.
And they have time to read andthen Not to mention,
(07:28):
they're using the mostoutdated social media
service of all time,Facebook, to be, you know,
venting Facts.
world is in trouble.
Sad.
The whole world?
like that in GreenBay at Best Buy 2.
I hate that.
How disappointing.
How sad.
blah blah Very discouraging.
I go to Home Depot,Lowe's, Costco, Target.
All the same.
(07:48):
No more customer service.
Those are all Big box stores.
You are, youare, not going to get
personalized help at abig box store.
Go to a, okay, listeners, ifyou want personalized help, Go
well, yeah, leave the U.
S.
But if you wantpersonalized help, go to a local
store, go to a small business,go to...
(08:11):
Ace Hardware,Does Harbor Freight count?
Do Do they know what they'redoing at Harbor Freight?
I think so, right?
I think every timeI asked a question,
they knew where it was.
what do they sell?
Freight trains?
What is that?
it's a hardwareThey sell Harbors there.
Oh well, in that case.
They sell harbors,.
they sell tools andOh, they sell tools.
I never heard of HarborFreight He was like, Harbor
(08:32):
Freight I'm like they sellfreight trains.
I, I've neverheard of the story.
I had to get afreight train once,
and they knew they knew exactlywhich model, what year would
work And they wouldn't checkin the back if they had any
the back if they got a wholewarehouse of freight trains.
Different cabooses.
Oh my god.
(08:52):
Best Buy.
They changed theirreturn policy I buy
on Amazon where Iknow the return
I don't, I don't, think they'vechanged it.
It's 14 days now.
wait, it was 14 days before?
yeah, it only it only, mattereddepending on the, I guess
the ranking of your, of your,item, yeah.
No, No, no of the item or the,when you bought it.
If it was during like a holiday.
or you get the holiday,then you get the
(09:13):
extra two weeks, Yeah.
like you get like a 30 daysplus two weeks Yeah.
Or if you were like asuper Supreme, epic Plus
member that spends like athousand something dollars.
Yeah.
Whichis surprisingly not hard to do.
no Yeah You buy one thinglike that's worth like buy Mac.
Yeah.
You buy Mac.
that's it.
You're like a you're supersenior rewards member, Yeah.
There you go.
forever?
For a year.
(09:33):
For a year.
Oh, okay.
You have to spend at leasteverything, like $2,000 a year
if you the, cool thing is,if you shop a
lot, like if you have ashopping problem, and you
get their credit card, right?
get ayou could like, you could, yeah,
you could just pay everything,your bills, your gas, all that.
You get all those pointsand then those rewards cards,
like pay for everything.
They actually sent me amail the other day.
It was like, we're gonnaupgrade you unless you say no.
And I'm like, you know, atthis point when you're trying
(09:56):
to shove this visa downmy throat and I don't have to do
anything extra for it, I guess,you know, I'll take it.
Why not?
And then still not use it.
Yeah, exactly.
And still not used It'sdefinitely still not used it.
So any final thoughts aboutoh, I was gonna say
really high expectations at BestBuy?
high expectations of thebest buy.
they try after, after, Idon't know where, oop.
(10:18):
Hi, Tia, Hola, Mommy.
The, my So remember atone point they tried to
restructure because Amazon waskicking their butt.
But the one thing.
that.
they they tried to make it morepersonal,
By letting people wear jeans.
No, no, no, it was like,oh, yeah, the argument was,
the the reasonpeople still come to
us is because they cantouch and feel the laptop
(10:39):
versus online i'm like I'm, likelike, that's an aging population
that needs to feel the laptop,like.
like, Like, for instance,if I was gonna do anything
with regards to Best Buy,do anything
I like, I have still boughta few things from there.
Like, for instance the ROG Ally.
I don't know if youknow about that.
Yeah, okay.
Yeah, I got one.
So I got itat Best Buy because they
(11:00):
literally sell it there.
So I'm like great What is it?
likea little Steam Deck competitor.
And it's like a little yeah,it looks like a, Nintendo
Switch, but it runs Windows.
I know, now Istreaming games, it.
doesn't...
no,it runs it's a full on computer.
Yeah, Yeah, it's a fullon computer with its own
chip and 16 gigs ofRAM and all that good
Dope, dope.
Yeah, so, you know,funny enough, Steam Deck,
despite how popular it is, youcan only get it through Steam.
(11:23):
With this one, because theyalready sell Asus products
to begin with, routers,laptops, all that shit, You
know, they actually sold that.
And I was like...
You know at least this way Ican get the stupid geek squad
nonsense for it And if it doeshappen to like explode on me I
can just come in and throw itat them and be like, give me my
700.
about to say like that's,that's the one thing That's the
one thing.
Like it's not that it wasnecessarily
(11:45):
worth it all the time,but like it's like
literally payingfor not having to deal with a
headache.
Exactly.
And that thing was so nude.
literally the first versionI got, I got, oh yeah.
There was fixing it.
Yeah, you get a new oneexactly like I got
it the first day andit came two days before
the actual release date.
Funny enough.
I was like, oh,that's kind of cool.
But then the moment I I startedusing I'm like the left
bumper's like squishy.
(12:06):
And I'm like, Oh hell no, I'mnot gonna, I'm not gonna keep
this.
So I go t try to return it.
And they're like, so confused.
They're like, I have to placeanother order for you.
Like, the lady's like confused.
And I'm like, why?
And then someone elsefinally came over.
and was like, yeah,it's not released yet.
I'm like.
I have it here.
He's like, yeah,how'd you get it?
I'm like, I don't know.
Y'all it it to me early!to my house.
(12:27):
Everyone that preY'all sent it to my house!
Everyone that ordered,this thing got it
two days before theofficial release date,
but mine's happenedto be busted.
I wouldn't be hereif I, you know, if
it wasn't broken, But, but yeah.
Also, in terms of like Sothere's, there's
that the whole geeksquad, like insurance policy,
the credit card.
I don't have a Amazoncredit card, so I don't
know what they do, like sixmonths, 12 months, zero
interest financing, you know,nonsense with them, if they
(12:51):
I mean, they don't, theydon't, if they do, they
don't really advertise it.
all they really do is like, Hey,order now.
them Yeah it's like heyorder now
you get like a 60, uh, 60gift card.
I'm like,that does not incentivize
me at all, but sure.
Go ahead.
if they really want thatpersonal service, honest to
God, like Asia, like you goto any stores in there, it's
almost aggravating how ontop of you they are.
(13:14):
Like I was in thePhilippines and I walked
into like their, youknow, their electronic stores.
They'restraight up, first off, they
don't really have that manycustomers to begin with,
because like not everyone'sout there trying to buy like
a 2, 000 laptop inthe Philippines.
But like, I walk in there,I'm like, Oh, let me
see what kind of like,you know, interesting
stuff they have here.
And immediately just kindof like a swarm, like
hey, do you need help?
Do you Can I get you anything?
Likelike on my hands and feet, I'm
(13:35):
just like.
I just, I just want to walk.
This is giving me anxiety but ifthey want
that, hey, you know what?
Go to the Philippines, go tothe, go to the Asia you know,
stores over there, you'll haveAre you, are you out here.
promoting Passport Bros?
Is thatI'm promoting Passport Bros
non stop Uh, you know, like, youknow, I have a phone I'm
just saying becausethey're looking for
(13:56):
crap that, like, the Americanworker does not want to do.
And I don't blame them,because we already get, like,
retail people, fast foodpeople, like, they already
get shit on enough as it is.
Oh, yeah they get shit on bytheir their company.
they get shit on by theirmanagers, they get shit on
by their customers, Like, Yeah,I wouldn't want to serve
you guys either, y'allare fricking pretentious
(14:17):
as hell,Hey, if you're enjoying the
show, can you do me a quick faveand send this episode to Anyone
that you think would enjoythe stuff we're talking about.
The best way to do that is togo into your podcast player
and look for that share button.
(14:38):
Otherwise, you can tell themto find the show directly
from HowTechPodcast.
com.
Thanks, and enjoythe rest of the show.
when Andrew left my highschool, I didn't really see him
(14:59):
for a long time.
Just kind of went our ways andyou did your own thing.
And I did my ownAnd then we started working
Best Buytogether at the same store.
So.
My question for you guys, we'reto get right into it.
Starting with Andrew,what brought you to Best Buy?
How did you end up working. there?
I was working...
Where was I?
Uh, right after high school,I started working in
(15:20):
GameStop, and then fromthere Subway and
then from Subway to,like, some...
retail pharmacystore inside, like,
Century Village.
That was a shit show.
And then, finally...
I got a break working inboth Best Buy and
Broward College as lab tech.
so that was kind of fun.
(15:41):
And then, started off as likeseasonal like, you know,
the holiday seasons.
And it was only me and another,another buddy that
we actually managed to,like, make it through the, the
gauntlet of seasonal, seasonal,there.
Yeah.
so I think was like,I think they had like maybe like
eight.
or so Employees and likenew, new employees in
(16:02):
the computer department.
And then literally it was justme and him that we managed to
get through andbecome permanent.
And I was like, yeah.
why not?
And within there, I said, Ithink it worked there for like a
total of like fiveand a half, maybe
six years in total over thecourse of like, you know, yeah,
six years.
and I did.
Regular computersales person, geek Squad.
(16:24):
Then from there, like full-time,uh, at like Samsung,
like technically outsideof Best Buy, but still within
Best Buy stores.
And then from there it went backinto Best Buy as a, a Verizon
mobile rep.
Damn.
Yeah I know, I was,I jumping beds more than
I can count.
think I did you end upworking at Best Buy?
(16:45):
so, so Louis how did you endup working at Best Buy?
Um, So, right outof high school, I had my job at
Roasters and Toasters,the as a busboy.
That one, it was not.
It not.
trash.
Are they still around?
I, they're not.
Oh.
closed down because they'retrash.
That makes sense.
Or at least that one was.
that's what I that's what I,when I realized food
(17:07):
is not my calling.
realized I'm not workingin the food industry.
Selling drugs probablymakes more sense than working in
the food industry.
And thus, full circle,we come to be, to clarify.
Uh, Louis is a pharmacist.
Just wanted to clarify go.
industry.
the That's true.
And Selling drugs.
He He's licensed to do that.
So...
I...
That job, they ended up closingdown, got bought up from another
(17:30):
restaurant, and I was in themiddle of finding another job.
And instead of working ata restaurant, I applied
places, got nothing.
before even Ended up working atWendy's for three days
I quit, cause That was,That was even worse.
Oh my God, was terrible?
And I was like, no Ican't do food at all.
And I ended up getting thejob at Best Buy and that
was right after high school.
(17:52):
So I just neededa part time job.
And then that's when,yeah, I got from there.
I jump ship.
I came back.
uh, went to work ata doctor's office.
I came back, got theposition as geek squad.
And then, but then after that, Ileft, came back again, because
then they put me at Seasonal.
And then, a boo boo that Iwill probably say later on,
(18:13):
I did not come backfrom, did not make it
past that gauntlet after thatseasonal.
Okay, Okay we gotta unpack thatSeasonal, later.
For real.
Uh, I also worked at BestBuy, but I was not Best
Buy employee.
I was a Samsung rep.
So I only worked asSamsung rep and I
literally only worked therefrom like November to April.
(18:34):
Like I was only there sixmonths.
Yeah, so I got tasteof it and was at
two stores So I didn'treally get to like
Nest into a storeand really get know the people
Um, but Yeah.
but yeah, I I I, Thefirst store I worked at
was a store That wasfar from my house Then
got transferred theto a store was
closer to my house,And that's where I saw you
(18:56):
Andrew working at that store.
right?
yeah.
yeah.
yeah.
That's a nice store.
Yeah, that one, that onewas the best store I've ever
a really nice store.
Don't go to the highly ownednice the Hialeah
definitely was not a fact.
Well, the people are nice.
The people when you work there.
are great.
don't know a customer.
eh.
Yeah, Ican imagine the customer.
(19:17):
Well, anyway.
Yeah.
When I worked, I startedat Aventura and it
was a lot of tourists.
So many tourists.
many tourists, alot of Brazilians.
yeah.
Same thing with Sawgrass.
Those Braziliansgalore Portuguese at my store.
All of them importers.
Or exporters.
Export.
Yeah.
All of of them.
The ones sending the crap outto, yeah, exactly.
Yeah.
And so if, if nobody spokePortuguese, they would
(19:40):
ask the people who spoke Spanishlike, mildly translate
barely understand them.
So it's funny if that might haveworked for the Brazilian
like customer base Did not workfor Portuguese for some reason
they refused to speak SpanishThey were like you speak
English you speak bad Englishto me or Portuguese you pick
one of the two Spanish Theywere not happy with it at all
(20:04):
that's crazy And so like, yeah,I spoke in Spanish and they
hoped that they understoodor like kind of hoped
that I understoodwhat they were saying.
And then that's when Igot terrible advice from
one of the Samsung repswho said, Oh, dude,
you see my name tag?
It says Andy.
His name was Andres.
He's not going to advertisehe speaks Spanish at all.
So youcan't be bothered with anybody.
(20:25):
yeah.
So you put yours as Ricky?
why I put mine as mine as Ricky.
For sex.
but then...
no, no, no, no, no, I, no, I'msorry, I did not put my name
as Ricky, it was Enrique,was Enrique, Oh, no.
And then I started callingmyself Ricky after that,
and that kind of brought meinto my tech life as Ricky, and
then like midway, I waslike, I don't want to
be called Ricky anymore.
to be called Ricky anymore.
I'm Enrique.
Enrique now.
Yeah, I'mthat's, that's my name.
Let's continue the next ofuniverse over here.
(20:49):
Ooh, I like, I like thetitle of that next one right
this right here.
All right Um, PCMaster master Okay.
This is from subredditPC master race.
and it's, it's labeled cringe.
and it is best.
it's titled Best BuyStories, X Employee.
Nine years ago.
is is a, little bit older.
(21:10):
Used to work front lanes in thecustomer service department.
So I wasn't always dealingwith customers that
wanted to buy something.
First off,no one on staff at our Geek
Squad had proper certificationto be doing what they were
doing.
Not one person had heard of compTIA, old guys coming in
with porn, CDs in their laptops,or young guys with porn windows
frozen on their screensthe whole time.
(21:32):
You know what's funny?
The whole time I was workingGig squad, I never once
found anyone's computer,like just literally porn.
Like I was expect.
I was expecting, you know whatI found literally with porn
straight up A, P S P.
A, Yeah, P S P.
Yeah.
Yeah.
I was like someguy was like, oh, can you help
me like connect to like, Ithink I was trying to connect
to like the wifi of the,of the store or whatever
(21:53):
and I was like, yeah, sure.
Lemme just whatever.
web browser Yeah And thenI think no I think it was Avita.
I'm sorry.
I think it was Avita andI, the second I open up
the thing 'cause You haveto swipe.
unlock swipe, I justbig booty bitches
right there I'm just like whatwhat is this Like
I immediately just likeLike, gave it back to
him like I'm sorry I thinkour wi fi is down so no When I
was like you saw on that front Iwas on that front counter yo it
(22:16):
everyone everyone from Abuelita,Abuelita, to, to, to, to
whoever your daughterI believe I wasn't doing
that on her computer.
That was someone else's.
that was probably someone elseusing Doesn't matter.
But Abuelita is the one bringingit.
Saying know whathappened I only use my
computer as a pay bill.
Why?
Well, someone's notpaying on Yeah someone's
(22:37):
paying bills on pornhub.com.
Premium access At Point.
yeah.
Brazzers.
They want access.
Yo, that crazy.
No, but the best one was thislike, it was a college girl.
She brought in her Mac Mm.
and she's therefreaking out, Whatever.
She's like, it'sbroken.I don't know
what's wrong.
I can't get I'mlike, chill, relax.
It's fine.
(22:57):
We'll fix it It'sprobably not that bad.
I probably just gotta turnit turn it off and turn
it back on again right?
Bruh tell you, I opened up thatscreen and I saw the volume,
you know, a little icon whereit goes from like mute, like the
speaker a line goes to normalYeah.
gayest I don't know what shewas watching, but the gayest
p*rn As soonas soon as you opened it
(23:19):
was guy on guy And I saw thatvolume, like switch on loud and
I went FWOOP was likewe're to have reset this
just FYI cause was like,she was saying, I can't log
into, can't do anything.
it was just...
so it one of those viruses thatwas like a prank basically.
Like was just madeto just hurt your feelings kind
thing.
Oh did her dirtywas some blatant
(23:39):
thing And it was, youopen it I like, oh my God
Just going after likethat that meme the,
the people goingto the college, going
like their, their class,and they open it up,
close the, just throwthe laptop out the window
oh my god,people, mean, and they
got a lot of trust.
Like, I don't, know thesepeople don't back up.
Photos clean.
They're like, Hey man,my thing is not working.
(24:01):
as slow.
Yeah.
it?
Oh, if you to delete anything,just don't delete the photos.
And they Yeah, youcan't you delete the photos?
But why?
fix it?
Like, what, Noyou back up the photos.
and come back bro?
No one ever wants to put theirshit on an external
hard drive, and Idon't understand
because it's too hard takes toomuch, listen, it
it's brain power And youand and you can't expect
(24:21):
Then pay Applecloud or, or, Google cloud
It's not even a storagetoo late.
It's already thereThis is pre cloud.
Y'all that's true.
You know?
Yeah.
iCloud, iCloud, pre all thatI mean, it wasn't as accessible,
but no.
Hold on, hold on.
Wasn't Google Photosunlimited at this
Yes Actually Google photoswas unlimited and then
they started limiting it.
it but but like, okay, it's.
(24:45):
the fact that someone'scoming to a Best Buy to fix
their computer, they don'tknow how to offload photos.
They don't evenknow where their photos are.
Like they just see, oh, aphotos folder.
They don't even,They don't know, bro.
We're expecting too much fromI know, I know, I know,
Cause it's The drag anddrop feature is
very difficult for some peopleto understand.
Because that's all it isThat's all it is But I...
(25:06):
I You know, get it.
And there's areason why we charge so goddamn,
They used to charge so damn muchfor these photos.
Every time they had to recoverNow, Now it's a full blown
like, service.
What kind they'd recover wasbipolar they had, they
had like two or three levels.
Yeah, if worst casein worst case scenario
they would send it out to like aforensic lab to do data recovery
(25:27):
and stuff they'd probably becharging like a...
Oh, that was like, that was like500 a day.
It was like, 500 auntil they got
your shit back or yousaid, all right I give up.
Yeah, it was something insane.
it was not, cheap.
This was like, thiswas like, you messed up
You're it's like, you're abusinessman, you're traveling,
you messed up and and youneed it by the end of this
(25:47):
Because I think at that pointthey're contracting an actual,
like, yeah, they're not doing itthemselves.
Yeah.
Yeah.
It's it's, it's,it was contracted.
I remember it waslike late with little.
Three or someyeah, yeah, I shoot, I
remember seeing some of theselike little YouTube shorts
now, like these days now.
I don'tknow how they did it back then.
But like, they would literallyhave to like, unsolder the,
like a broken SSD.
unsolder the, the littlememory block and
(26:08):
like put it onto a new one.
And it's likethis entire process.
I'm like, there'sno fucking way.
This guy's not gettingpaid like insane amounts of
money to do this shit.
yeah.
Ridiculous money for sure.
Okay, so the next one is reallyquick.
This iswhat's written on Reddit.
Rather, Rather a largeblack woman yelled at me
(26:29):
for not beingable to take an Amazon gift card
at my store.
my god.
I was looking at The snippet.
The amount of peoplethat have yelled
black for not beingable to take an Amazon What have
they yelled at you for?
they yelled at you for?
for not speaking Spanish, wasone.
For not using Rakuten.
For not usingWe're using ragazine for
not What is it, for notsaying that if we, if,
what is it, the insurance.
(26:51):
Mm hmm.
Oh yeah, we'll fix it.
No, we just give you a newone cause we can't fix Yeah.
No, all my stuff is on there.
you Oh, need to not part of thedeal, man.
you can tell you can get a newone.
Congrats Oh,you get a free upgrade.
I want a free upgrade.
I want my data It's gone.
gone.
bro.
I'm sorry.
Yeah, unless you can crack thatbad boy open, pull out the hard
drive and it's not fucked up,then And even, And even, then.
(27:13):
And even then, yeah.
I think, I think my, my favoritesituation being yelled at was I
work with this guywho's Dominican,
didn't speak a lickof Spanish So
unfortunate, and We'rein the middle of Hialeah.
Everyone, we're, like, spanishis your, is your primary
language Like, and I get whyyou have like, abuelita You know
grandpa Like they allstill only speak Spanish right?
Cause they've beenhere for years but
they only know, I get itcause they've been in that
(27:34):
If you live in Hialeah, Florida,which is in Dade
Little Little, cubait's Little Cuba.
You do not need to speak aword of English for the rest
of your life living in Hialeah.
Just so you havean idea, listeners of what area
thisis just, yeah, the community.
Just the community is thatmassive.
So it's just like it's,everybody will be able
(27:54):
to translate for whateverreason.
It'slike Spanish, English, and then
Creole.
Creole.
Yeah.
Oh, as well.
huge.
Yeah.
Yeah.
yeah, huge.
So so shecomes in and I'm like, the line
is, you know, how like lineOh yeah, was swamped.
It was like 20 maybe more peoplein line.
getting squad squat.
Yeah, It was, Ithink it might have been just at
the after holiday or something.
(28:14):
Okay, Okay, OkayOr maybe some new computer came
out something was happening.
The surfaces.
Oh my God.
Oh my God.
so We're handling, I'mhandling those things.
I'mhandling them as fast as I can.
I'm like, I'm dying.
There's, there's no way to, tohandle this line any faster.
because each person needs atleast a couple minutes, right?
People getting upset.
Customer services swampedto I say, Hey bro,
(28:36):
You're doing, he was comingand he was doing like
the the sales walk aroundthing and the computer
department brought him backHow about with I'm like,
hey, help out with the line.
He's like, oh man, but I don'tspeak Spanish.
I'm like, that's fine.
Let's go aheadand simplify this.
because you're the onlyother person helping me So
I say to the line whohere speaks English
only a few peopleraise their hand.
I'm like, cool, youguys can be attended by my
(28:58):
colleague here.
Go ahead, go to this part ofthe line.
You started a war.
You started a race war.
I can Oh my god.
You started a race war.
what is this?
This is racist! I'm like,I'm speaking Spanish to you.
what is the racism?
part?
Like, how can you do this?
How come you'reattending them first?
I'm like...
He only speaks English,He only speaks English, man.
Like, what am I supposed toWe gotta, we gotta
freakin segregatethe line some way.
(29:19):
Like, do you want me to you?
Like, I, he This is an M.
I A.
the Asshole prompt rightasshole.
M.
I.
A.
D.
asshole.
like, Ma'am, I'm trying to helpeveryone.
Like it's not my fault.
he didn't get firstSpanish in the household.
You know what I mean?
You called that first.
You know Yeah.
If all he can do is helpout with the English
people, then hey, so be it.
Blame him.
(29:39):
You No, no, you wereyou were delegating.
You were trying to get as manypeople helped as possible.
But the people that were waitingin line in wanted to help
themselves to learnthat second language.
No, I'm kidding.
No, that's no, but Imean, come on you've been here
a couple years though.
That's fair Speak a littleA little Americanese.
(30:00):
A little Americanese.
bro.
That's not y.
I can't be going toother countries and be like why
don't you speakYeah no, That's true.
it.
You get what I'm saying, bro?
God, I was like, come on, bea little fair You passed that
citizenship test somehow rightRight?
Oh my God.
Oh my god, this lady was goingoff on me.
(30:21):
At that point, she wasgoing off on me for
so long, I was like, this is mylunch break.
break.
This is it, Did youjust Did did you just leave,
like you were done and No, Iwas just like, I sat there, I
was just like,all right, man, I'm
just, and I just like blankedYeah, I just like, meditated,
I was just just like...
you just, yeah,I would've done the same.
he literallyunplugged themselves.
Yeah, the she gets mad.
I wanna speak to manager.
(30:41):
I'm like, bet my, boy Armando,he speaks English too.
only two.
Oh my god.
I got Oh my god.
I got one Of of my boysbecause I'm like,
all you wanna speakto the manager?
ahead, and stepout of line and stand
right there.
I, I, signaled, I'mlike, yo, she wants to
talk to the manager.
Done, Done We got the line.
And I'm like, allright, Next person.
Next person.
I was like, that person lied.
(31:02):
Hell of a divide.
Then she had to wait what?
Another hour now waitingfor the manager
because he's swamped Givingeveryone discounts so nobody's
pissed off then she's gonnacome back and do the fucking
line Oh my god Yeah youcan't pay me enough
to be a manager at Best Buy.
Fuck to be a manager.
Oh my god, yeah, Okay.
That was a great story.
(31:26):
. Hey everyone, thankyou again for tuning in.
I just wanted to remind youthat it's actually really easy
to subscribe to the podcast.
If you're listening to thisdirectly from the website,
what are you even doing?
, I made it really easyto find the show on your
favorite podcasting apps.
So whether you use ApplePodcasts, PocketCasts, Google
(31:48):
Podcasts, tune in iHeartRadio,whatever it is, you can go to
how tech podcast.com on yourphone, and right in the homepage
there's a section where youcan just tap on the icon of the
podcast platform that you use.
And it'll take you rightto the show on the app
of your choice where youcan listen and subscribe.
(32:10):
So, do that now.
Okay, thanks.
I don't think I've ever beenyelled at, You got, no
you wouldn't be yelled atyeah, because you're not
the guy ringing them up.
no, you know what?
(32:30):
You're right.
hundred percent.
That's what I loved aboutnot being a buy employee.
I was just.
In Best Buy?
But when someone needed buysomething, was like, Oh, let
me, let me set you up witha blue shirt right quick.
you ring me up I don't do Ican't.
I don't have access to register.
I'm sorry.
such a good line.
what I loved when I,when I was, cause I was
there full time and no, Ithere part time And then
(32:51):
when I got whenseasonal employees in,
and they hadneeded cashier training,
I was like, oh, this is great.
And so in Best Buy, theydon't work on commission.
so we don't give afuck if you buy or don't buy.
Right.
So immediately these guystraining.
I'm like, oh You like this oneAll right, cool.
Boom right here.
This guy's gonna finish ringingyou up.
Yeah I could just leave and thenthey can yell at
him over the number Exactly.
Why can't you use my records anduh, special discount?
(33:14):
I swear to god.
How many times do people ask fordiscounts?
Dude, Every single day, Do youEvery single discounts or,
that reminds me of story too.
Okay, ahead.
Yeah, no, I, I wasgonna say it's discounts
or freaking price matchingGod knows what fucking websites
that are located on theinternet that are not
Amazon, not Walmart.
Just like the mostreka dink, you
know, mom and dad.
websites that I'm just like,there's no way I'm gonna price
(33:34):
match I used to, I used totell, I used to tell people
to look for the SD cardon Amazon and price match
Yeah, yeah, no, that's, that'stotally fine.
That's too hard.
That's too hard.
This is before, is, this is,what is it, iPhone what, 4G?
No, four G.
no 2014 no, they had like theiPhone.
no, but this was before thatwhen you were probably
telling people.
no, no, no, no, no, no.
This was during the Samsung S5,Yeah.
(33:57):
Yeah.
It's too Hard Wait didn't, no.
S five, I think it waslike S six at that time.
Yeah, when we werewas, so the S5 was out.
The S6 came out while I wasworking there.
Oh, okay.
Okay.
yeah, yeah.
Yeah.
So speaking about coupons andrewards, my god, let me tell
you this story about thisfinesse.
God Right?
Okay.
This guy I gotta, I gotta, likedraw a mental picture
for everyone.
(34:18):
Yeah.
Paint the scene.
this, was, this guy was likea dude, right?
Like small height, like myheight, That stick,
big head, look likea little Martian guy just just,
I don't know, like afunny looking dude, right?
Cool guy, whatever.
he was new and I rememberhim working and then
suddenly he disappears.
(34:38):
He just stops working suddenly.
Oh, he just stops showing up.
just stopped showing up.
stops showing up and I'mlike, oh, what happened?
And they told me, ohyeah, they let him go.
And I'm like, what you mean theyI'm Like, this man made it
past seasonal Yeah! stayed.
don't just blah, and go, right?
So it turned out this boy,genius.
I gotta give it to him.
because I should havethought of saying thanks.
This is great.
(34:59):
As he was ringing up people,he'd be like, yo, do you
want, uh, do you want tosign up for the Best Buy
rewards, Best Buy creditcard, all that shit, right?
And Of course, when youget everybody out of this
information, what do they do?
Nah, nah, Nah nah,not right now.
I just want to payfor this and leave.
Right.
So he would do, Oh, okay.
No worries.
Cool.
I'll say that.
You said no.
Boom.
He would scan her awards card.
Cause you know, it'slike not a credit card.
It's like that little pointsthing.
(35:19):
So He would do that.
So was collecting rewards.
And so hewas doing that for every
single person.
he rang up.
And thenhe made it to the seasonal
time, right?
Which is like blackFriday and everything, So it's
just a line.
So you wereall the cash here, and and
all you're doing is bringing uppeople.
Oh my God.
Every single one.
Wait, what was hedoing with the, what was
he scanning the his bestbuy rewards card.
(35:40):
Yeah, for everyonethat didn't have theirs, yeah.
single purchase.
Wow.
Ifthey didn't have a credit card,
they didn't have their own.
then he would just, yeah.
That boy walked out withA new Mac laptop, a
new Mac computer, oneof the IMAX.
He walked out with a newbig screen TV
how many points did he?
so he, no dude, Did he ever say?
(36:00):
think about holiday season, bro.
think about it.
but I, oh my god.
At a certain point you geta hundred dollars worth
of rewards after a certainthreshold and that's all you
keep What are the, what arethe point categories for
like the, the rewards?
Like what is it, 5 is likewhat, 200 points something like
that?
Something like thatSo, and it's based off how
much money you spend, rightSo he had so many points
He walked out bought everythingand I'm guessing at this point.
(36:21):
He knew he was going to getcaught because he
was just waitingThey told him to
return the stuff.
I'm guessing he said no cause hebought it already Like he's
I bought it with legaltender mofo you know?
Right?
Like they couldn't whatare they going to do like tell
the people to it Yeah.
Like it's already, it's alreadyin his I'm guessing, guessing.
and it was technically paid forI guess.
I don't know how it worked,But then he got like go for it?
(36:43):
I was like damn that's Damn thatis, that is...
pretty dope.
I have a similar storyhave a similar story I heard.
Okay.
So I think he was at Pine.
even.
Oh, No, actually,whatever, Where was it?
Pines, Aventura.
So there's this, thisnew blue shirt comes in
and he's like, you know, aroundmy area and
I'm like, oh cool, you know,we're going to see some
pretty dope.
(37:03):
He's been pretty cool downto earth and I
only saw him for like four days.
or like a seasonal?
I Idon't remember, I don't think
he was seasonal Cause this wasalready when I was past
seasonal.
So So this is like beginning ofthe year, like January,
let's say, right?
Yeah.
let's say, right?
January, February.
So he got let go, I stoppedseeing him.
(37:23):
go.
someone told me that he wasRinging people up and then
the people who didn'tknow about a gift card that
took the gift cards.
who didn't know about a giftThat's straight up.
stealing.
That's that's you'retaking something from
someone kind of thing.
Yeah.
Oh my God.
So they would theywouldn't even notice.
(37:43):
He probably dolike underneath the counter.
Just kind of card promotion, hetook the gift cards.
yeah, probably just leave itwouldn't even notice.
Or maybe, maybe maybe hewould just like keep records
of like the numbers and likeNo, cause you have to physically
scan the gift cardat that moment to be like,
to activate it.
Oh, it's activated.
to activate it.
So like the purchase, I mean,I would love to seem like
receipt though?
it's on the receipt, butwho reads the receipts?
(38:03):
Oh, but you could reprint thereceipt You could,
oh yeah, you could reprint thecould just reprint it per,
per transaction, just repeatreprint.
But the, like that would,that would mean
that they still walkedout without reading the
receipt and noticing, Hey,I got a gift card on the receipt
Oh, but they don't read thereceipt.
They didn't know.
true.
Yeah.
They didn't know he got fired.
doesn't read receiptNo, that's true.
Loss prevention is like,they gave that highlighter Yeah,
(38:25):
going.
they, they seelike two items on the receipt
but the guy's walkingout with like 15 Oh, Fuck it.
Here we go.
Many of the employeeswere caught doing it on
the very counters you checkout at after hours or
at corporate parties.
my God.
I've neverI've heard some corporate party
I've never heard of stories.
like that.
Yeah, but I've never heard ofanyone doing it at the store.
But I guessit's just the managers are there
(38:47):
after hours.
Unless it's your manager.
himself.
You're boning the manager.
You got to get that raisedsomehow, you know?
mean, get that, I guess most of,most of the managers I remember
were all, there was like oneor two young
managers, I remember.
a guy decidedthat the toilet was not a
proper place for his perfectpoop, so he went
ahead and pooped in thecorner of the bathroom.
yeah, for sure.
Code Browns Code for sure.
Cole Browns.
(39:07):
the time at Best I've seen one.
I've witnessed, yeah I'm sure,there's been a couple
there's like sometimes yougo in the bathroom I guess
I'm not taking a crap thisthis shit I'm gonna go back home
to use the bathroom.
I I remember a friend of mine.
The same guy thatgot in with me.
He was in thewe're doing that that little
training thing where like, Thefirst like three or four days
that you're They sit you in thatroom?
(39:28):
Yeah sit you in that room?
for likeyou know, those three or
four days that you're doingthat intense training.
And he was in thebathroom taking a, you
know, taking a trip, ash*t whatever.
And he's there like playinglike some phone game.
And like, it sounded likea little ninjas, like, KWPSH
KWPSH KWPSH And He'sand some guy's like
knocking Ugh Are you playinggames in there He's like,
yeah I'm taking a cr*pI can still play games.
(39:50):
yeah, I can still play games.
The guy was just Oh, likeabsolute disbelief.
Who, knocks?
Who knocks in the public stylebecause that's
how I guess he wasthen be Who knocks to then
like ask a question and then whoresponds?
Like Well I at that point yougot caught you're like, you who
it was.
It was acustomer waiting for him
to come out so he would helphim.
Yeah.
(40:12):
Yo, straight up.
Hey, I mean, there's been times,there's been times, it was
the routers were in front ofthe bathrooms at my store.
And I'll be like,Hey, do you need help
no, no, no, no.
no.
I'm already being helped.
I'm waiting for him.
And I'm like, where's, who'shelping you?
Like, Oh, it was such and such.
And they point to the bathroom.
I'm you are you seriouslyseriously eating on here Like
that, bro in there Cause heprobably said,
I'll be right with you, and thenkept walking Yeah.
(40:34):
And Going to the restroom, youknow?
Yeah, Oh my god.
That That man had Taco Belland He was not coming out.
I'm telling you.
Pause for right.
So next Black Friday was nutsand everyone was just so
pissed off about having tobuy stuff.
The break room waspromised to have food and
refreshments for employeesafter working 12 plus hours.
Well, it didn't.
A bowl of nuts and some Damn.
(40:54):
absolutely not.
No, we always gotpizza, Thankfully.
Wait, you got, you guys gotpizza?
Oh yeah,we got candy bags with like
five hour energy.
Oh yeah.
I got candy bags.
I got candy bags inbetween the shift and then
oh yeah.
Oh yeah.
Yeah.
your lunch, you got your okay.
Yeah, I know.
And I thinkus, they actually did
go out and like.
Load up the grill like one ofthe test the demo grills and
(41:15):
yeah and did like burgers Iwas like, thank God because
we can't survive on pizzayeah, that's true.
They would use some of the Yeahactual stuff.
that's can't remember myBlack Friday.
I just remember notbeing used to
you wouldn't you wouldn't.
have been in the store well youmight have been on the
store, But you wouldn'thave done like anything really
Cause I started likeNovember and then
Black Friday was like 3weeks after I started.
(41:37):
But honestly, I just rememberworking like a long shift.
Maybe like a 10 hour shift.
Yeah.
Oh no.
We were there for like 14 16Bruh.
was insane.
hours.
It was an all hands on deck kindof thing.
Yeah.
Like you could never have enoughpeople and it's just for
more organization and keepingApparently now, they don't
even do, they don't evenopen on Turkey Day anymore.
No.
they don't.
Yeah.
I mean, it's probably too muchloss They're better off
(41:58):
because, Yeah.
I had to, did I haveto go on Thanksgiving?
I thinkI went on Thanksgiving night.
And then the next morningI went to work at like, seven
in the morning, night and eightin the morning.
no, No.
bro.
No.
yes, I went super, I was, sick.
it was dark.
It must've beenyou you probably had to go
in at 2 a.
m and then set up thestore for like the 4 a.
(42:18):
m.
or 5 a.
m.
Opening.
No because,no, Samsung was different.
But I remember showingup to the store
It was already open and the linewas wrapped around the store.
Yeah, yeah.
And they're probablylooking at you like
salivating at the door.
You're gonna open thedoor, and it's like, No! No, Not
for you.
And you're like banging on thedoor, Let me in!
That was probably, thatwas probably my favorite part of
going to work.
(42:39):
going to the store.
Not today! He was waiting at thedoor and
then just walking in andlooking at them like,
Oh, you're not You're notallowed in in?
You're not allowed in?
You're not, You'renot part of the Cool Kids
you have to wait, man.
That's unfortunate.
It would just knock and thenyou'd look at them like
just dead in the face.
sucks to be promoted tocustomer.
open, last person you would openyou'd walk in and you'd see them
closed it's like, shhh.
(43:00):
And they're just staring likereally?
not gonna let me in early,You're not gonna
let me in early, bro.
Blah Friday.
Black Friday.
is the reason I did not getto stay my second time after
seasonal.
did you do?
I think this is the time.
so that's the thing.
Yeah.
I had to come in at liketwo in the morning to set up
you know, help outand stuff like that.
that.
was my shift.
It was gonna be like fromyou didn't work the actual
like Thursday night?
(43:21):
It was, no, it was.
that set.
it was not the Thursday night.
It was after that, Oh, okay.
but I was so tired.
I was like, all right, cool Letme let me get ready for work.
It's 10 p.
m.
11.
I'm like You knock down, youforget to wake up.
let me not lay down in mybed so I don't fall asleep.
bet Let me sit down and watch TVuntil it's time to go to Mm.
(43:43):
Turn on the TV.
this is like 11 11 and a it10 And had been at 2
now It's a 30 minute drive.
So I'm like I just gotta watchlike an episode or Yeah.
So I sit on the couch.
And I and I blink.
He's out.
He's out.
And I don't knowwhat time portal, or
teleportation or DoctorWho episode it was.
(44:06):
But I blinked, The sleepparalysis demon.
is what woke me up me up.
She just got a my god.
say yes.
It's hard not Did they notice?
I'm guessing yeah, they noticedThere's no way for me to hide
Oh my god.
get you somethingto help out, And he
Yeah, it was, it was nosaving it.
I called my supervisorlike, dude, I am so sorry.
(44:27):
I was like, I can stillcome in and help out.
He was like, yeah, come in bro.
My poor,'cause it was, it wasone of my supervisors that
like vouched for me when Icame back after it.
for me, But I can't youfucked your boy over.
it wasn't on purpose.
right?
Mm hmm, mm hmm.
No, yeah the SuperastrousDemon gets the best of us.
And uh, yeah, man, um, and I,and I show up to work and I
pull in and I pull in a nicesolid like 13 Something hours 14
(44:49):
something hours, but and it wasfine I got my shift
whatever the whole, the rest ofthe day, the rest of the week,
but then when it came tothat, like, seasonal ends,
and they're telling you ifthey're gonna keep you or not.
That was, that was my death.
That was my Did theyactually say it?
Did they legit tell you?
like, no?
you?
no?
they didn'tsay it, but it's like, that
was the only thing.
(45:09):
Like that was, that'sthe deal breaker.
Like if you're later, you don'tup that day.
Like, you're not, they'renot, they're never big, yeah
it's a pretty big,you have to basically
save someone's lifeat that point to be considered.
You literally performance life.
You need to perform CPR in thestore.
Literally.
Yo.
Form performance CPR onthe general manager, and at
that point, he'llHe'll consider, consider,
like you missed out onthe thing You might
have saved my lifebut you still missed out on your
(45:31):
shift.
And so I don't,your life, but can you save my
job?
it was, If it was my oldgeneral manager, maybe I
could have sweet talkedit in because me and him
were kind of like boys, butthe new guy they hired, was
like douchebag.
was like the second timeyou worked at Best Buy?
Or, or like this yeah, so I hadleft to go work at a doctor's
office, but the hourswere too crazy for me.
so I couldn't study at, school.
Gosh.
(45:51):
So thenwhen I came back, they, they
brought me back, Ithink, as regular computer,
and then immediately,like, I was able to get
back into, like, Geek Squad.
Mm-hmm.
And then from there,at least I think
that's the order itwent, or it went back.
I left from rightbefore computer, then
I came in as a Geek Squad,I don't remember.
So.
Yeah,I came back and then that was
the thing, it was like theygot, we were allowed you to come
(46:11):
back as Seasonal, and I'm like,okay, that's fair,
yeah, Cause I'm I'm like,I'm good.
I'm like,I know I'll be able to prove my
right.
Yeah exactly I can sell, I canmake these numbers work.
crazy.
I would've, I would'vefelt like iffy
about the whole, likeOh, we'll bring you
back as a season.
I'm like, exactly, right?
Because I No, exactly.
Right Cause I was like, youlet me go as part number,
you know you damn well You couldput me part time, bro.
At least permanent part time.
(46:33):
At least.
But they were back But they'relike, no, we're gonna do
season, then we're going.
like, alright, but atthis point, it
was the new manager.
That's why yeah.
He didn't know me.
He So yeah, he was like,he didn't know me.
He didn't know my work either.
The other, my otherboy, he knew me.
Like he would, he would buy,he would like, if
not buy lunch for thedepartment, he would buy me
lunch.
You get me?
Or like, he'dbe going out to get food
and shit.
and like, he'd be like,what you want, something, bro.
(46:54):
Look me over.
want some?
It's a the thing, you know?
you know?
So I was like, ah, Yeah,literally about
who you know ratherthan what you know.
exactly.
Yeah.
Oh my So,let's close this, this this
list of stories off real quick.
This is the last oneof this part.
I swear, every single day, I wasnot clapping my as cheeks.
I was, I was not clapping my assCheeks.
(47:15):
I promise you I don't thinkthat anyone, any
mic cocked that, but that washilarious.
I think it.
did.
It did.
Oh, that'd be great.
.
Okay, so it says, every, uh, Iswear, every single day
for my entire time at Best Buy,someone would turn this Big
Bang Theory board game aroundand read the back of it and
leave it like that on the shelf.
And every singleday, I would have to
turn that thing back aroundand make sure it was
(47:37):
straight again.
So someone elsecould do it again.
what the hell?
Why, why, why was that?
I'm so One, I'm so sorry Thatthat's Cause that, that's That's
this guy's final Yeah You know,,That was the one that broke the
camel's back.
exactly.
that was the one.
You know, I can handle theKarens.
I can handle the, wholeyou know, overtime shits.
(47:58):
But so help meGod if I have to flip that
board game around one more damntime! So, Oh my what if it
was an employee fucking with ifI mean, I it was a Psy op.
I wouldnot put it past him cause we
would do shit like that all thetime.
would know who does it too.
like bro, kevinhas come over here and
flipped this board game 20 timesover.
wearing, he's notwearing, a mic.
So you'd be like,yo, yo, come here.
(48:19):
He's like, get itnow, get it now.
Get it, now.
get in, I gotta Flip theboard game over.
And he's just, He's justlooking in the, they're probably
recording him tooHe's like flipping out like, why
the fuck?
every single fucking time! OhEvery time! Oh
So that's, that's,that's the last one for now.
Oh boy.
(48:39):
Oh yeah?
a break.
who are you sponsored by,sponsored by?
I I have, I'm sponsored by me.
Oh, okay.
and and and nobody else.
Reddit.
Okay.
What, what's Okay, what'syour, merch.
.
store?
RickySavage.
com?
I don't have any merch.
.
I don't have anyI don't have any merch not yet.
Not not yet.
Not yet.
maybe maybegotta do like a silhouette of
your face with little sunglasseson like your little hairdo
(49:01):
that you do all the time.
There you go.
Yeah, Yeah, Yeah.
see?
Love Yeah, Alright guys,let's actually for
real take a break.
Let's for real, take a break.
Oh okay, okay.
for real.
For real,We've reached the end of this
episode, but don't worry.
There are more Best Buy storiesfrom all of us on the next
(49:22):
episode of the HowTech Podcast.
This recording went on a littletoo long and I just, I couldn't
make you guys sit throughall two hours of recording.
of Best Buy Rants,because honestly, it's
kind of triggering.
So subscribe to the showso you can be notified when
the next episode drops.
In the meantime,I have a request.
(49:44):
For all the listeners outthere, send us an email or
a DM on Instagram with yourmost unhinged, ridiculous,
absurd, craziest storiesfrom working at Best Buy
or any other retail store.
You can send us an emailto howtechpodcastatgmail.
com or send us a DM to athowtechpodcast on Instagram,
(50:09):
no spaces, no punctuation, andfeel free to make it a voice
message too, The best storieswe get might just make it to
a future episode of the show.
Thanks again for tuning in andI'll see y'all on the next one.
On this episode, Isit with two guests.
Luis and Andrew, both of whichhave previously worked at Best
Buy for a number of years.
. In this episode, we look atBest Buy stories from the
internet and reminisce on whatit was like selling consumer
tech to the general public.
. So if you've ever wonderedwhat it was like to work in a
big box American retail store,this is the episode for you.
(00:22):
So grab your laundry.
Don't let that bitch inthe Nissan Altima cut you
off on your way to work andremember to rack your weights
because it starts, now,Hello everyone and welcome
to the how tech podcast.
Today we're talking aboutworking at Best Buy.
Joining me, I have two in personguests, both of which are
(00:44):
ex Best Buy employees.
My first guest is not only myroommate and my landlord, he's
also my cousin.
Louis Galvin, excuse me, Dr.
Louis Galvin, Didyou pay rent that yellow?
Did you get a notificationon your phone that
I sent the payment yet?
No Then I didn't pay rent yet.
Damn.
Luis,say hi to the lovely people.
(01:05):
Hello, lovely people.
My other guest is someonethat I met in my first year
of Catholic high school, andwe became pretty good friends.
But then he leftafter freshman year to
pursue a high schoolcareer at public school Andrew
Palomino, pleasesay hi to everyone.
Hello, peoples.
Andrew, you have a very...
Nice voice for podcastingand radio.
(01:26):
Yeah, Has anybody toldyou that before?
I've been told I havea radio voice but I
don't have the radio personalityto go with it.
We're about to find out.
after this episode,That or you never
gonna invite me ontoto another podcast ever again.
50, Okay.
So.
Our journey begins on Facebook.
I found some BestBuy related stories on the
(01:48):
the internet, And it'sa mix of, like, experiences,
customer experiences, employeeexperiences, and, like,
employee going to thestore experience stories.
I went on Facebooklooking for the Best
Buy Memes channel.
Because there wasa Best Buy Memes page?
page?
I think there's probablylike a subreddit for that.
I think there'sone page for each store.
(02:10):
Oh, no way.
I think there's a page for memesspecifically about my store,
Stop.
Ha Holy crap.
ha Depends on how avid the userbase mean, yeah, that's, uh.
But, that's So, visual memes arenot a great medium for
podcasting, so instead, Ifound a story.
Yeah, Yeah.
looking for theBest Buy Memes page, I found
(02:31):
a story about this lady who wasranting.
Now, to give you an idea ofwho we're dealing with here,
This was her tagline on herFacebook profile, right?
Ms.
Senior Florida America, Ms.
Senior Florida, USA, Ms.
Super Senior Florida, USA, Ms.
Super Senior USA, Ms.
(02:52):
Super Senior Universe.
No spaces, no punctuation.
No, that's her,like tagline under her
profile picture on Facebook.
my god.
was doing, like, doing, like,legit SEO, so that bit
so people would findher on Facebook, I guess?
But, I'm just gonnashow you her picture real quick.
a little Where isalready have a great
image of this person justbased off super senior.
(03:12):
Okay, Super Senior?
So You don't want to becalled Super Senior.
I pictured That That is there'sold is what I That is
what I pictured.
Super Senior.
So I'm not gonna show her photo.
we'll call her Jeannie herever graduate high school
or is she still a senior?
No, she's So super duperthe visual, the So it's it's an
(03:35):
older woman.
With blonde hair,you know, makeup did well, her
hair is done, sheThat's one way to put and
she has a sash that says, Ms.
Super Senior Universe.
is what her sash says.
fabulous.
So this, she wrote a story.
(03:55):
she wrote story about hertime at Best Buy.
Alright, so this is heractual page I'm scrolling
through right now.
Okay, it starts.
I have to vent.
Oh, here we go.
I went to Best Buy today.
Went to the department.
I was looking for no one, and Imean, no one was in sight to
help I waited and lookedand waited and looked.
(04:19):
Finally, I saw someone andhe said he was busy and I
did put my name at the frontwhen I entered to write down
what I needed help with, Wait,hold on Put name in the front
I don't know, I guess whatthe security guy like, is a
Nah somebody played her.
Someone, someone was Someonewas, was pacifying angry
people by saying, yeah,put your name we're
gonna put your name, onthe list, we'll have
(04:39):
you next, call you as Yeah.
Yeah.
soon as we get an You know what?
exactly what happened.
Cause yeah, nodoesn't make any sense.
no, immediately whatthis a butcher shop where you
take ticketWhat department was she in?
Went to department I wasShe didn't it doesn't saying,
so, I'm gonna continue.
Of course I need help.
Why else am I in here?
(04:59):
So I went tothe front of the store
and had the man writedown my name to get help.
Still, saw no one until Isaw a man helping a couple.
So I waited untilthey were through.
Thank heavens he didn't sayhe was busy and he helped me.
It turns out Best Buydid not carry the charge
card I was needing.
I have stop myself becausewho, what is a charge card?
(05:20):
is a charge wasIs like a refill,
like, phone card?
That's what I'm prepaid phone?
Yeah, so she probablyhad a phone line or some
She had boost mobile prepaidYeah, But they do those cards.
the regular plans?
T Mobile?
She don't know howpostpaid works, bro.
with, with With, that Supersenior uh, salary,
you be able know theT-Mobile a better super afford.
(05:42):
maybe why.
that's what it was.
my God.
ha! Ha So, it it turnsout Best Buy did not carry
the charge card I was needing.
He showed me thatAmazon carries it.
Go figure.
We now have to sign upon entrythat we need help.
What the?
It's going the way of Walmart.
We check ourselves out and helpourselves.
(06:03):
likefirst off, I really, I don't
think I've been in a best buylong enough or like not long
enough.
have cashier less, like cashiersat Best Buy?
I mean cashiers.
Yeah.
Like just people sittingat the front, just like
the front checkout.
Yeah.
a sign in sheet to like gethelp.
Like I'm talking that was, Bro,they wrote her name on the back
of the receipt.
Receipt?
(06:23):
They hit the printer button,Get on paper, like, go
ahead man, let me get your name.
Yeah, we'll get you asWhat are they gonna do?
call youover the intercom, Like, Mr.
Senior, please come to thefront desk where you,
you're now ready to be helped.
Oh my gosh.
Okay, so we'reWe're gonna dig into these.
Yeah, these replies.
Oh, oh, Oh.
so the you Oh, you know, Idon't blame them.
(06:45):
Thethirst is immortal, just saying.
So, uh, someone says, yes, I'venoticed that in stores in the UK
too Never anyone to ask.
Then when you do spot someone,they seem reluctant to even
bother, you they do,they have no knowledge of
where their products arein their own store, or have any
knowledge of their own products.
Damn.
That's almost like if theypay the minimum wage and
(07:06):
then only hire seasonalFor real, you You
You know, that's crazy.
I Likethis one guy over here already,
like I don't know, lady.
Everyone wants to work remoteor be creators online now, it's
sad.
Bro, get the f outta here like,I doubt that.
Thesepeople have, mind you, these
people have time to be on theinternet.
And they have time to read andthen Not to mention,
(07:28):
they're using the mostoutdated social media
service of all time,Facebook, to be, you know,
venting Facts.
world is in trouble.
Sad.
The whole world?
like that in GreenBay at Best Buy 2.
I hate that.
How disappointing.
How sad.
blah blah Very discouraging.
I go to Home Depot,Lowe's, Costco, Target.
All the same.
(07:48):
No more customer service.
Those are all Big box stores.
You are, youare, not going to get
personalized help at abig box store.
Go to a, okay, listeners, ifyou want personalized help, Go
well, yeah, leave the U.
S.
But if you wantpersonalized help, go to a local
store, go to a small business,go to...
(08:11):
Ace Hardware,Does Harbor Freight count?
Do Do they know what they'redoing at Harbor Freight?
I think so, right?
I think every timeI asked a question,
they knew where it was.
what do they sell?
Freight trains?
What is that?
it's a hardwareThey sell Harbors there.
Oh well, in that case.
They sell harbors,.
they sell tools andOh, they sell tools.
I never heard of HarborFreight He was like, Harbor
(08:32):
Freight I'm like they sellfreight trains.
I, I've neverheard of the story.
I had to get afreight train once,
and they knew they knew exactlywhich model, what year would
work And they wouldn't checkin the back if they had any
the back if they got a wholewarehouse of freight trains.
Different cabooses.
Oh my god.
(08:52):
Best Buy.
They changed theirreturn policy I buy
on Amazon where Iknow the return
I don't, I don't, think they'vechanged it.
It's 14 days now.
wait, it was 14 days before?
yeah, it only it only, mattereddepending on the, I guess
the ranking of your, of your,item, yeah.
No, No, no of the item or the,when you bought it.
If it was during like a holiday.
or you get the holiday,then you get the
(09:13):
extra two weeks, Yeah.
like you get like a 30 daysplus two weeks Yeah.
Or if you were like asuper Supreme, epic Plus
member that spends like athousand something dollars.
Yeah.
Whichis surprisingly not hard to do.
no Yeah You buy one thinglike that's worth like buy Mac.
Yeah.
You buy Mac.
that's it.
You're like a you're supersenior rewards member, Yeah.
There you go.
forever?
For a year.
(09:33):
For a year.
Oh, okay.
You have to spend at leasteverything, like $2,000 a year
if you the, cool thing is,if you shop a
lot, like if you have ashopping problem, and you
get their credit card, right?
get ayou could like, you could, yeah,
you could just pay everything,your bills, your gas, all that.
You get all those pointsand then those rewards cards,
like pay for everything.
They actually sent me amail the other day.
It was like, we're gonnaupgrade you unless you say no.
And I'm like, you know, atthis point when you're trying
(09:56):
to shove this visa downmy throat and I don't have to do
anything extra for it, I guess,you know, I'll take it.
Why not?
And then still not use it.
Yeah, exactly.
And still not used It'sdefinitely still not used it.
So any final thoughts aboutoh, I was gonna say
really high expectations at BestBuy?
high expectations of thebest buy.
they try after, after, Idon't know where, oop.
(10:18):
Hi, Tia, Hola, Mommy.
The, my So remember atone point they tried to
restructure because Amazon waskicking their butt.
But the one thing.
that.
they they tried to make it morepersonal,
By letting people wear jeans.
No, no, no, it was like,oh, yeah, the argument was,
the the reasonpeople still come to
us is because they cantouch and feel the laptop
(10:39):
versus online i'm like I'm, likelike, that's an aging population
that needs to feel the laptop,like.
like, Like, for instance,if I was gonna do anything
with regards to Best Buy,do anything
I like, I have still boughta few things from there.
Like, for instance the ROG Ally.
I don't know if youknow about that.
Yeah, okay.
Yeah, I got one.
So I got itat Best Buy because they
(11:00):
literally sell it there.
So I'm like great What is it?
likea little Steam Deck competitor.
And it's like a little yeah,it looks like a, Nintendo
Switch, but it runs Windows.
I know, now Istreaming games, it.
doesn't...
no,it runs it's a full on computer.
Yeah, Yeah, it's a fullon computer with its own
chip and 16 gigs ofRAM and all that good
Dope, dope.
Yeah, so, you know,funny enough, Steam Deck,
despite how popular it is, youcan only get it through Steam.
(11:23):
With this one, because theyalready sell Asus products
to begin with, routers,laptops, all that shit, You
know, they actually sold that.
And I was like...
You know at least this way Ican get the stupid geek squad
nonsense for it And if it doeshappen to like explode on me I
can just come in and throw itat them and be like, give me my
700.
about to say like that's,that's the one thing That's the
one thing.
Like it's not that it wasnecessarily
(11:45):
worth it all the time,but like it's like
literally payingfor not having to deal with a
headache.
Exactly.
And that thing was so nude.
literally the first versionI got, I got, oh yeah.
There was fixing it.
Yeah, you get a new oneexactly like I got
it the first day andit came two days before
the actual release date.
Funny enough.
I was like, oh,that's kind of cool.
But then the moment I I startedusing I'm like the left
bumper's like squishy.
(12:06):
And I'm like, Oh hell no, I'mnot gonna, I'm not gonna keep
this.
So I go t try to return it.
And they're like, so confused.
They're like, I have to placeanother order for you.
Like, the lady's like confused.
And I'm like, why?
And then someone elsefinally came over.
and was like, yeah,it's not released yet.
I'm like.
I have it here.
He's like, yeah,how'd you get it?
I'm like, I don't know.
Y'all it it to me early!to my house.
(12:27):
Everyone that preY'all sent it to my house!
Everyone that ordered,this thing got it
two days before theofficial release date,
but mine's happenedto be busted.
I wouldn't be hereif I, you know, if
it wasn't broken, But, but yeah.
Also, in terms of like Sothere's, there's
that the whole geeksquad, like insurance policy,
the credit card.
I don't have a Amazoncredit card, so I don't
know what they do, like sixmonths, 12 months, zero
interest financing, you know,nonsense with them, if they
(12:51):
I mean, they don't, theydon't, if they do, they
don't really advertise it.
all they really do is like, Hey,order now.
them Yeah it's like heyorder now
you get like a 60, uh, 60gift card.
I'm like,that does not incentivize
me at all, but sure.
Go ahead.
if they really want thatpersonal service, honest to
God, like Asia, like you goto any stores in there, it's
almost aggravating how ontop of you they are.
(13:14):
Like I was in thePhilippines and I walked
into like their, youknow, their electronic stores.
They'restraight up, first off, they
don't really have that manycustomers to begin with,
because like not everyone'sout there trying to buy like
a 2, 000 laptop inthe Philippines.
But like, I walk in there,I'm like, Oh, let me
see what kind of like,you know, interesting
stuff they have here.
And immediately just kindof like a swarm, like
hey, do you need help?
Do you Can I get you anything?
Likelike on my hands and feet, I'm
(13:35):
just like.
I just, I just want to walk.
This is giving me anxiety but ifthey want
that, hey, you know what?
Go to the Philippines, go tothe, go to the Asia you know,
stores over there, you'll haveAre you, are you out here.
promoting Passport Bros?
Is thatI'm promoting Passport Bros
non stop Uh, you know, like, youknow, I have a phone I'm
just saying becausethey're looking for
(13:56):
crap that, like, the Americanworker does not want to do.
And I don't blame them,because we already get, like,
retail people, fast foodpeople, like, they already
get shit on enough as it is.
Oh, yeah they get shit on bytheir their company.
they get shit on by theirmanagers, they get shit on
by their customers, Like, Yeah,I wouldn't want to serve
you guys either, y'allare fricking pretentious
(14:17):
as hell,Hey, if you're enjoying the
show, can you do me a quick faveand send this episode to Anyone
that you think would enjoythe stuff we're talking about.
The best way to do that is togo into your podcast player
and look for that share button.
(14:38):
Otherwise, you can tell themto find the show directly
from HowTechPodcast.
com.
Thanks, and enjoythe rest of the show.
when Andrew left my highschool, I didn't really see him
(14:59):
for a long time.
Just kind of went our ways andyou did your own thing.
And I did my ownAnd then we started working
Best Buytogether at the same store.
So.
My question for you guys, we'reto get right into it.
Starting with Andrew,what brought you to Best Buy?
How did you end up working. there?
I was working...
Where was I?
Uh, right after high school,I started working in
(15:20):
GameStop, and then fromthere Subway and
then from Subway to,like, some...
retail pharmacystore inside, like,
Century Village.
That was a shit show.
And then, finally...
I got a break working inboth Best Buy and
Broward College as lab tech.
so that was kind of fun.
(15:41):
And then, started off as likeseasonal like, you know,
the holiday seasons.
And it was only me and another,another buddy that
we actually managed to,like, make it through the, the
gauntlet of seasonal, seasonal,there.
Yeah.
so I think was like,I think they had like maybe like
eight.
or so Employees and likenew, new employees in
(16:02):
the computer department.
And then literally it was justme and him that we managed to
get through andbecome permanent.
And I was like, yeah.
why not?
And within there, I said, Ithink it worked there for like a
total of like fiveand a half, maybe
six years in total over thecourse of like, you know, yeah,
six years.
and I did.
Regular computersales person, geek Squad.
(16:24):
Then from there, like full-time,uh, at like Samsung,
like technically outsideof Best Buy, but still within
Best Buy stores.
And then from there it went backinto Best Buy as a, a Verizon
mobile rep.
Damn.
Yeah I know, I was,I jumping beds more than
I can count.
think I did you end upworking at Best Buy?
(16:45):
so, so Louis how did you endup working at Best Buy?
Um, So, right outof high school, I had my job at
Roasters and Toasters,the as a busboy.
That one, it was not.
It not.
trash.
Are they still around?
I, they're not.
Oh.
closed down because they'retrash.
That makes sense.
Or at least that one was.
that's what I that's what I,when I realized food
(17:07):
is not my calling.
realized I'm not workingin the food industry.
Selling drugs probablymakes more sense than working in
the food industry.
And thus, full circle,we come to be, to clarify.
Uh, Louis is a pharmacist.
Just wanted to clarify go.
industry.
the That's true.
And Selling drugs.
He He's licensed to do that.
So...
I...
That job, they ended up closingdown, got bought up from another
(17:30):
restaurant, and I was in themiddle of finding another job.
And instead of working ata restaurant, I applied
places, got nothing.
before even Ended up working atWendy's for three days
I quit, cause That was,That was even worse.
Oh my God, was terrible?
And I was like, no Ican't do food at all.
And I ended up getting thejob at Best Buy and that
was right after high school.
(17:52):
So I just neededa part time job.
And then that's when,yeah, I got from there.
I jump ship.
I came back.
uh, went to work ata doctor's office.
I came back, got theposition as geek squad.
And then, but then after that, Ileft, came back again, because
then they put me at Seasonal.
And then, a boo boo that Iwill probably say later on,
(18:13):
I did not come backfrom, did not make it
past that gauntlet after thatseasonal.
Okay, Okay we gotta unpack thatSeasonal, later.
For real.
Uh, I also worked at BestBuy, but I was not Best
Buy employee.
I was a Samsung rep.
So I only worked asSamsung rep and I
literally only worked therefrom like November to April.
(18:34):
Like I was only there sixmonths.
Yeah, so I got tasteof it and was at
two stores So I didn'treally get to like
Nest into a storeand really get know the people
Um, but Yeah.
but yeah, I I I, Thefirst store I worked at
was a store That wasfar from my house Then
got transferred theto a store was
closer to my house,And that's where I saw you
(18:56):
Andrew working at that store.
right?
yeah.
yeah.
yeah.
That's a nice store.
Yeah, that one, that onewas the best store I've ever
a really nice store.
Don't go to the highly ownednice the Hialeah
definitely was not a fact.
Well, the people are nice.
The people when you work there.
are great.
don't know a customer.
eh.
Yeah, Ican imagine the customer.
(19:17):
Well, anyway.
Yeah.
When I worked, I startedat Aventura and it
was a lot of tourists.
So many tourists.
many tourists, alot of Brazilians.
yeah.
Same thing with Sawgrass.
Those Braziliansgalore Portuguese at my store.
All of them importers.
Or exporters.
Export.
Yeah.
All of of them.
The ones sending the crap outto, yeah, exactly.
Yeah.
And so if, if nobody spokePortuguese, they would
(19:40):
ask the people who spoke Spanishlike, mildly translate
barely understand them.
So it's funny if that might haveworked for the Brazilian
like customer base Did not workfor Portuguese for some reason
they refused to speak SpanishThey were like you speak
English you speak bad Englishto me or Portuguese you pick
one of the two Spanish Theywere not happy with it at all
(20:04):
that's crazy And so like, yeah,I spoke in Spanish and they
hoped that they understoodor like kind of hoped
that I understoodwhat they were saying.
And then that's when Igot terrible advice from
one of the Samsung repswho said, Oh, dude,
you see my name tag?
It says Andy.
His name was Andres.
He's not going to advertisehe speaks Spanish at all.
So youcan't be bothered with anybody.
(20:25):
yeah.
So you put yours as Ricky?
why I put mine as mine as Ricky.
For sex.
but then...
no, no, no, no, no, I, no, I'msorry, I did not put my name
as Ricky, it was Enrique,was Enrique, Oh, no.
And then I started callingmyself Ricky after that,
and that kind of brought meinto my tech life as Ricky, and
then like midway, I waslike, I don't want to
be called Ricky anymore.
to be called Ricky anymore.
I'm Enrique.
Enrique now.
Yeah, I'mthat's, that's my name.
Let's continue the next ofuniverse over here.
(20:49):
Ooh, I like, I like thetitle of that next one right
this right here.
All right Um, PCMaster master Okay.
This is from subredditPC master race.
and it's, it's labeled cringe.
and it is best.
it's titled Best BuyStories, X Employee.
Nine years ago.
is is a, little bit older.
(21:10):
Used to work front lanes in thecustomer service department.
So I wasn't always dealingwith customers that
wanted to buy something.
First off,no one on staff at our Geek
Squad had proper certificationto be doing what they were
doing.
Not one person had heard of compTIA, old guys coming in
with porn, CDs in their laptops,or young guys with porn windows
frozen on their screensthe whole time.
(21:32):
You know what's funny?
The whole time I was workingGig squad, I never once
found anyone's computer,like just literally porn.
Like I was expect.
I was expecting, you know whatI found literally with porn
straight up A, P S P.
A, Yeah, P S P.
Yeah.
Yeah.
I was like someguy was like, oh, can you help
me like connect to like, Ithink I was trying to connect
to like the wifi of the,of the store or whatever
(21:53):
and I was like, yeah, sure.
Lemme just whatever.
web browser Yeah And thenI think no I think it was Avita.
I'm sorry.
I think it was Avita andI, the second I open up
the thing 'cause You haveto swipe.
unlock swipe, I justbig booty bitches
right there I'm just like whatwhat is this Like
I immediately just likeLike, gave it back to
him like I'm sorry I thinkour wi fi is down so no When I
was like you saw on that front Iwas on that front counter yo it
(22:16):
everyone everyone from Abuelita,Abuelita, to, to, to, to
whoever your daughterI believe I wasn't doing
that on her computer.
That was someone else's.
that was probably someone elseusing Doesn't matter.
But Abuelita is the one bringingit.
Saying know whathappened I only use my
computer as a pay bill.
Why?
Well, someone's notpaying on Yeah someone's
(22:37):
paying bills on pornhub.com.
Premium access At Point.
yeah.
Brazzers.
They want access.
Yo, that crazy.
No, but the best one was thislike, it was a college girl.
She brought in her Mac Mm.
and she's therefreaking out, Whatever.
She's like, it'sbroken.I don't know
what's wrong.
I can't get I'mlike, chill, relax.
It's fine.
(22:57):
We'll fix it It'sprobably not that bad.
I probably just gotta turnit turn it off and turn
it back on again right?
Bruh tell you, I opened up thatscreen and I saw the volume,
you know, a little icon whereit goes from like mute, like the
speaker a line goes to normalYeah.
gayest I don't know what shewas watching, but the gayest
p*rn As soonas soon as you opened it
(23:19):
was guy on guy And I saw thatvolume, like switch on loud and
I went FWOOP was likewe're to have reset this
just FYI cause was like,she was saying, I can't log
into, can't do anything.
it was just...
so it one of those viruses thatwas like a prank basically.
Like was just madeto just hurt your feelings kind
thing.
Oh did her dirtywas some blatant
(23:39):
thing And it was, youopen it I like, oh my God
Just going after likethat that meme the,
the people goingto the college, going
like their, their class,and they open it up,
close the, just throwthe laptop out the window
oh my god,people, mean, and they
got a lot of trust.
Like, I don't, know thesepeople don't back up.
Photos clean.
They're like, Hey man,my thing is not working.
(24:01):
as slow.
Yeah.
it?
Oh, if you to delete anything,just don't delete the photos.
And they Yeah, youcan't you delete the photos?
But why?
fix it?
Like, what, Noyou back up the photos.
and come back bro?
No one ever wants to put theirshit on an external
hard drive, and Idon't understand
because it's too hard takes toomuch, listen, it
it's brain power And youand and you can't expect
(24:21):
Then pay Applecloud or, or, Google cloud
It's not even a storagetoo late.
It's already thereThis is pre cloud.
Y'all that's true.
You know?
Yeah.
iCloud, iCloud, pre all thatI mean, it wasn't as accessible,
but no.
Hold on, hold on.
Wasn't Google Photosunlimited at this
Yes Actually Google photoswas unlimited and then
they started limiting it.
it but but like, okay, it's.
(24:45):
the fact that someone'scoming to a Best Buy to fix
their computer, they don'tknow how to offload photos.
They don't evenknow where their photos are.
Like they just see, oh, aphotos folder.
They don't even,They don't know, bro.
We're expecting too much fromI know, I know, I know,
Cause it's The drag anddrop feature is
very difficult for some peopleto understand.
Because that's all it isThat's all it is But I...
(25:06):
I You know, get it.
And there's areason why we charge so goddamn,
They used to charge so damn muchfor these photos.
Every time they had to recoverNow, Now it's a full blown
like, service.
What kind they'd recover wasbipolar they had, they
had like two or three levels.
Yeah, if worst casein worst case scenario
they would send it out to like aforensic lab to do data recovery
(25:27):
and stuff they'd probably becharging like a...
Oh, that was like, that was like500 a day.
It was like, 500 auntil they got
your shit back or yousaid, all right I give up.
Yeah, it was something insane.
it was not, cheap.
This was like, thiswas like, you messed up
You're it's like, you're abusinessman, you're traveling,
you messed up and and youneed it by the end of this
(25:47):
Because I think at that pointthey're contracting an actual,
like, yeah, they're not doing itthemselves.
Yeah.
Yeah.
It's it's, it's,it was contracted.
I remember it waslike late with little.
Three or someyeah, yeah, I shoot, I
remember seeing some of theselike little YouTube shorts
now, like these days now.
I don'tknow how they did it back then.
But like, they would literallyhave to like, unsolder the,
like a broken SSD.
unsolder the, the littlememory block and
(26:08):
like put it onto a new one.
And it's likethis entire process.
I'm like, there'sno fucking way.
This guy's not gettingpaid like insane amounts of
money to do this shit.
yeah.
Ridiculous money for sure.
Okay, so the next one is reallyquick.
This iswhat's written on Reddit.
Rather, Rather a largeblack woman yelled at me
(26:29):
for not beingable to take an Amazon gift card
at my store.
my god.
I was looking at The snippet.
The amount of peoplethat have yelled
black for not beingable to take an Amazon What have
they yelled at you for?
they yelled at you for?
for not speaking Spanish, wasone.
For not using Rakuten.
For not usingWe're using ragazine for
not What is it, for notsaying that if we, if,
what is it, the insurance.
(26:51):
Mm hmm.
Oh yeah, we'll fix it.
No, we just give you a newone cause we can't fix Yeah.
No, all my stuff is on there.
you Oh, need to not part of thedeal, man.
you can tell you can get a newone.
Congrats Oh,you get a free upgrade.
I want a free upgrade.
I want my data It's gone.
gone.
bro.
I'm sorry.
Yeah, unless you can crack thatbad boy open, pull out the hard
drive and it's not fucked up,then And even, And even, then.
(27:13):
And even then, yeah.
I think, I think my, my favoritesituation being yelled at was I
work with this guywho's Dominican,
didn't speak a lickof Spanish So
unfortunate, and We'rein the middle of Hialeah.
Everyone, we're, like, spanishis your, is your primary
language Like, and I get whyyou have like, abuelita You know
grandpa Like they allstill only speak Spanish right?
Cause they've beenhere for years but
they only know, I get itcause they've been in that
(27:34):
If you live in Hialeah, Florida,which is in Dade
Little Little, cubait's Little Cuba.
You do not need to speak aword of English for the rest
of your life living in Hialeah.
Just so you havean idea, listeners of what area
thisis just, yeah, the community.
Just the community is thatmassive.
So it's just like it's,everybody will be able
(27:54):
to translate for whateverreason.
It'slike Spanish, English, and then
Creole.
Creole.
Yeah.
Oh, as well.
huge.
Yeah.
Yeah.
yeah, huge.
So so shecomes in and I'm like, the line
is, you know, how like lineOh yeah, was swamped.
It was like 20 maybe more peoplein line.
getting squad squat.
Yeah, It was, Ithink it might have been just at
the after holiday or something.
(28:14):
Okay, Okay, OkayOr maybe some new computer came
out something was happening.
The surfaces.
Oh my God.
Oh my God.
so We're handling, I'mhandling those things.
I'mhandling them as fast as I can.
I'm like, I'm dying.
There's, there's no way to, tohandle this line any faster.
because each person needs atleast a couple minutes, right?
People getting upset.
Customer services swampedto I say, Hey bro,
(28:36):
You're doing, he was comingand he was doing like
the the sales walk aroundthing and the computer
department brought him backHow about with I'm like,
hey, help out with the line.
He's like, oh man, but I don'tspeak Spanish.
I'm like, that's fine.
Let's go aheadand simplify this.
because you're the onlyother person helping me So
I say to the line whohere speaks English
only a few peopleraise their hand.
I'm like, cool, youguys can be attended by my
(28:58):
colleague here.
Go ahead, go to this part ofthe line.
You started a war.
You started a race war.
I can Oh my god.
You started a race war.
what is this?
This is racist! I'm like,I'm speaking Spanish to you.
what is the racism?
part?
Like, how can you do this?
How come you'reattending them first?
I'm like...
He only speaks English,He only speaks English, man.
Like, what am I supposed toWe gotta, we gotta
freakin segregatethe line some way.
(29:19):
Like, do you want me to you?
Like, I, he This is an M.
I A.
the Asshole prompt rightasshole.
M.
I.
A.
D.
asshole.
like, Ma'am, I'm trying to helpeveryone.
Like it's not my fault.
he didn't get firstSpanish in the household.
You know what I mean?
You called that first.
You know Yeah.
If all he can do is helpout with the English
people, then hey, so be it.
Blame him.
(29:39):
You No, no, you wereyou were delegating.
You were trying to get as manypeople helped as possible.
But the people that were waitingin line in wanted to help
themselves to learnthat second language.
No, I'm kidding.
No, that's no, but Imean, come on you've been here
a couple years though.
That's fair Speak a littleA little Americanese.
(30:00):
A little Americanese.
bro.
That's not y.
I can't be going toother countries and be like why
don't you speakYeah no, That's true.
it.
You get what I'm saying, bro?
God, I was like, come on, bea little fair You passed that
citizenship test somehow rightRight?
Oh my God.
Oh my god, this lady was goingoff on me.
(30:21):
At that point, she wasgoing off on me for
so long, I was like, this is mylunch break.
break.
This is it, Did youjust Did did you just leave,
like you were done and No, Iwas just like, I sat there, I
was just like,all right, man, I'm
just, and I just like blankedYeah, I just like, meditated,
I was just just like...
you just, yeah,I would've done the same.
he literallyunplugged themselves.
Yeah, the she gets mad.
I wanna speak to manager.
(30:41):
I'm like, bet my, boy Armando,he speaks English too.
only two.
Oh my god.
I got Oh my god.
I got one Of of my boysbecause I'm like,
all you wanna speakto the manager?
ahead, and stepout of line and stand
right there.
I, I, signaled, I'mlike, yo, she wants to
talk to the manager.
Done, Done We got the line.
And I'm like, allright, Next person.
Next person.
I was like, that person lied.
(31:02):
Hell of a divide.
Then she had to wait what?
Another hour now waitingfor the manager
because he's swamped Givingeveryone discounts so nobody's
pissed off then she's gonnacome back and do the fucking
line Oh my god Yeah youcan't pay me enough
to be a manager at Best Buy.
Fuck to be a manager.
Oh my god, yeah, Okay.
That was a great story.
(31:26):
. Hey everyone, thankyou again for tuning in.
I just wanted to remind youthat it's actually really easy
to subscribe to the podcast.
If you're listening to thisdirectly from the website,
what are you even doing?
, I made it really easyto find the show on your
favorite podcasting apps.
So whether you use ApplePodcasts, PocketCasts, Google
(31:48):
Podcasts, tune in iHeartRadio,whatever it is, you can go to
how tech podcast.com on yourphone, and right in the homepage
there's a section where youcan just tap on the icon of the
podcast platform that you use.
And it'll take you rightto the show on the app
of your choice where youcan listen and subscribe.
(32:10):
So, do that now.
Okay, thanks.
I don't think I've ever beenyelled at, You got, no
you wouldn't be yelled atyeah, because you're not
the guy ringing them up.
no, you know what?
(32:30):
You're right.
hundred percent.
That's what I loved aboutnot being a buy employee.
I was just.
In Best Buy?
But when someone needed buysomething, was like, Oh, let
me, let me set you up witha blue shirt right quick.
you ring me up I don't do Ican't.
I don't have access to register.
I'm sorry.
such a good line.
what I loved when I,when I was, cause I was
there full time and no, Ithere part time And then
(32:51):
when I got whenseasonal employees in,
and they hadneeded cashier training,
I was like, oh, this is great.
And so in Best Buy, theydon't work on commission.
so we don't give afuck if you buy or don't buy.
Right.
So immediately these guystraining.
I'm like, oh You like this oneAll right, cool.
Boom right here.
This guy's gonna finish ringingyou up.
Yeah I could just leave and thenthey can yell at
him over the number Exactly.
Why can't you use my records anduh, special discount?
(33:14):
I swear to god.
How many times do people ask fordiscounts?
Dude, Every single day, Do youEvery single discounts or,
that reminds me of story too.
Okay, ahead.
Yeah, no, I, I wasgonna say it's discounts
or freaking price matchingGod knows what fucking websites
that are located on theinternet that are not
Amazon, not Walmart.
Just like the mostreka dink, you
know, mom and dad.
websites that I'm just like,there's no way I'm gonna price
(33:34):
match I used to, I used totell, I used to tell people
to look for the SD cardon Amazon and price match
Yeah, yeah, no, that's, that'stotally fine.
That's too hard.
That's too hard.
This is before, is, this is,what is it, iPhone what, 4G?
No, four G.
no 2014 no, they had like theiPhone.
no, but this was before thatwhen you were probably
telling people.
no, no, no, no, no, no.
This was during the Samsung S5,Yeah.
(33:57):
Yeah.
It's too Hard Wait didn't, no.
S five, I think it waslike S six at that time.
Yeah, when we werewas, so the S5 was out.
The S6 came out while I wasworking there.
Oh, okay.
Okay.
yeah, yeah.
Yeah.
So speaking about coupons andrewards, my god, let me tell
you this story about thisfinesse.
God Right?
Okay.
This guy I gotta, I gotta, likedraw a mental picture
for everyone.
(34:18):
Yeah.
Paint the scene.
this, was, this guy was likea dude, right?
Like small height, like myheight, That stick,
big head, look likea little Martian guy just just,
I don't know, like afunny looking dude, right?
Cool guy, whatever.
he was new and I rememberhim working and then
suddenly he disappears.
(34:38):
He just stops working suddenly.
Oh, he just stops showing up.
just stopped showing up.
stops showing up and I'mlike, oh, what happened?
And they told me, ohyeah, they let him go.
And I'm like, what you mean theyI'm Like, this man made it
past seasonal Yeah! stayed.
don't just blah, and go, right?
So it turned out this boy,genius.
I gotta give it to him.
because I should havethought of saying thanks.
This is great.
(34:59):
As he was ringing up people,he'd be like, yo, do you
want, uh, do you want tosign up for the Best Buy
rewards, Best Buy creditcard, all that shit, right?
And Of course, when youget everybody out of this
information, what do they do?
Nah, nah, Nah nah,not right now.
I just want to payfor this and leave.
Right.
So he would do, Oh, okay.
No worries.
Cool.
I'll say that.
You said no.
Boom.
He would scan her awards card.
Cause you know, it'slike not a credit card.
It's like that little pointsthing.
(35:19):
So He would do that.
So was collecting rewards.
And so hewas doing that for every
single person.
he rang up.
And thenhe made it to the seasonal
time, right?
Which is like blackFriday and everything, So it's
just a line.
So you wereall the cash here, and and
all you're doing is bringing uppeople.
Oh my God.
Every single one.
Wait, what was hedoing with the, what was
he scanning the his bestbuy rewards card.
(35:40):
Yeah, for everyonethat didn't have theirs, yeah.
single purchase.
Wow.
Ifthey didn't have a credit card,
they didn't have their own.
then he would just, yeah.
That boy walked out withA new Mac laptop, a
new Mac computer, oneof the IMAX.
He walked out with a newbig screen TV
how many points did he?
so he, no dude, Did he ever say?
(36:00):
think about holiday season, bro.
think about it.
but I, oh my god.
At a certain point you geta hundred dollars worth
of rewards after a certainthreshold and that's all you
keep What are the, what arethe point categories for
like the, the rewards?
Like what is it, 5 is likewhat, 200 points something like
that?
Something like thatSo, and it's based off how
much money you spend, rightSo he had so many points
He walked out bought everythingand I'm guessing at this point.
(36:21):
He knew he was going to getcaught because he
was just waitingThey told him to
return the stuff.
I'm guessing he said no cause hebought it already Like he's
I bought it with legaltender mofo you know?
Right?
Like they couldn't whatare they going to do like tell
the people to it Yeah.
Like it's already, it's alreadyin his I'm guessing, guessing.
and it was technically paid forI guess.
I don't know how it worked,But then he got like go for it?
(36:43):
I was like damn that's Damn thatis, that is...
pretty dope.
I have a similar storyhave a similar story I heard.
Okay.
So I think he was at Pine.
even.
Oh, No, actually,whatever, Where was it?
Pines, Aventura.
So there's this, thisnew blue shirt comes in
and he's like, you know, aroundmy area and
I'm like, oh cool, you know,we're going to see some
pretty dope.
(37:03):
He's been pretty cool downto earth and I
only saw him for like four days.
or like a seasonal?
I Idon't remember, I don't think
he was seasonal Cause this wasalready when I was past
seasonal.
So So this is like beginning ofthe year, like January,
let's say, right?
Yeah.
let's say, right?
January, February.
So he got let go, I stoppedseeing him.
(37:23):
go.
someone told me that he wasRinging people up and then
the people who didn'tknow about a gift card that
took the gift cards.
who didn't know about a giftThat's straight up.
stealing.
That's that's you'retaking something from
someone kind of thing.
Yeah.
Oh my God.
So they would theywouldn't even notice.
(37:43):
He probably dolike underneath the counter.
Just kind of card promotion, hetook the gift cards.
yeah, probably just leave itwouldn't even notice.
Or maybe, maybe maybe hewould just like keep records
of like the numbers and likeNo, cause you have to physically
scan the gift cardat that moment to be like,
to activate it.
Oh, it's activated.
to activate it.
So like the purchase, I mean,I would love to seem like
receipt though?
it's on the receipt, butwho reads the receipts?
(38:03):
Oh, but you could reprint thereceipt You could,
oh yeah, you could reprint thecould just reprint it per,
per transaction, just repeatreprint.
But the, like that would,that would mean
that they still walkedout without reading the
receipt and noticing, Hey,I got a gift card on the receipt
Oh, but they don't read thereceipt.
They didn't know.
true.
Yeah.
They didn't know he got fired.
doesn't read receiptNo, that's true.
Loss prevention is like,they gave that highlighter Yeah,
(38:25):
going.
they, they seelike two items on the receipt
but the guy's walkingout with like 15 Oh, Fuck it.
Here we go.
Many of the employeeswere caught doing it on
the very counters you checkout at after hours or
at corporate parties.
my God.
I've neverI've heard some corporate party
I've never heard of stories.
like that.
Yeah, but I've never heard ofanyone doing it at the store.
But I guessit's just the managers are there
(38:47):
after hours.
Unless it's your manager.
himself.
You're boning the manager.
You got to get that raisedsomehow, you know?
mean, get that, I guess most of,most of the managers I remember
were all, there was like oneor two young
managers, I remember.
a guy decidedthat the toilet was not a
proper place for his perfectpoop, so he went
ahead and pooped in thecorner of the bathroom.
yeah, for sure.
Code Browns Code for sure.
Cole Browns.
(39:07):
the time at Best I've seen one.
I've witnessed, yeah I'm sure,there's been a couple
there's like sometimes yougo in the bathroom I guess
I'm not taking a crap thisthis shit I'm gonna go back home
to use the bathroom.
I I remember a friend of mine.
The same guy thatgot in with me.
He was in thewe're doing that that little
training thing where like, Thefirst like three or four days
that you're They sit you in thatroom?
(39:28):
Yeah sit you in that room?
for likeyou know, those three or
four days that you're doingthat intense training.
And he was in thebathroom taking a, you
know, taking a trip, ash*t whatever.
And he's there like playinglike some phone game.
And like, it sounded likea little ninjas, like, KWPSH
KWPSH KWPSH And He'sand some guy's like
knocking Ugh Are you playinggames in there He's like,
yeah I'm taking a cr*pI can still play games.
(39:50):
yeah, I can still play games.
The guy was just Oh, likeabsolute disbelief.
Who, knocks?
Who knocks in the public stylebecause that's
how I guess he wasthen be Who knocks to then
like ask a question and then whoresponds?
Like Well I at that point yougot caught you're like, you who
it was.
It was acustomer waiting for him
to come out so he would helphim.
Yeah.
(40:12):
Yo, straight up.
Hey, I mean, there's been times,there's been times, it was
the routers were in front ofthe bathrooms at my store.
And I'll be like,Hey, do you need help
no, no, no, no.
no.
I'm already being helped.
I'm waiting for him.
And I'm like, where's, who'shelping you?
Like, Oh, it was such and such.
And they point to the bathroom.
I'm you are you seriouslyseriously eating on here Like
that, bro in there Cause heprobably said,
I'll be right with you, and thenkept walking Yeah.
(40:34):
And Going to the restroom, youknow?
Yeah, Oh my god.
That That man had Taco Belland He was not coming out.
I'm telling you.
Pause for right.
So next Black Friday was nutsand everyone was just so
pissed off about having tobuy stuff.
The break room waspromised to have food and
refreshments for employeesafter working 12 plus hours.
Well, it didn't.
A bowl of nuts and some Damn.
(40:54):
absolutely not.
No, we always gotpizza, Thankfully.
Wait, you got, you guys gotpizza?
Oh yeah,we got candy bags with like
five hour energy.
Oh yeah.
I got candy bags.
I got candy bags inbetween the shift and then
oh yeah.
Oh yeah.
Yeah.
your lunch, you got your okay.
Yeah, I know.
And I thinkus, they actually did
go out and like.
Load up the grill like one ofthe test the demo grills and
(41:15):
yeah and did like burgers Iwas like, thank God because
we can't survive on pizzayeah, that's true.
They would use some of the Yeahactual stuff.
that's can't remember myBlack Friday.
I just remember notbeing used to
you wouldn't you wouldn't.
have been in the store well youmight have been on the
store, But you wouldn'thave done like anything really
Cause I started likeNovember and then
Black Friday was like 3weeks after I started.
(41:37):
But honestly, I just rememberworking like a long shift.
Maybe like a 10 hour shift.
Yeah.
Oh no.
We were there for like 14 16Bruh.
was insane.
hours.
It was an all hands on deck kindof thing.
Yeah.
Like you could never have enoughpeople and it's just for
more organization and keepingApparently now, they don't
even do, they don't evenopen on Turkey Day anymore.
No.
they don't.
Yeah.
I mean, it's probably too muchloss They're better off
(41:58):
because, Yeah.
I had to, did I haveto go on Thanksgiving?
I thinkI went on Thanksgiving night.
And then the next morningI went to work at like, seven
in the morning, night and eightin the morning.
no, No.
bro.
No.
yes, I went super, I was, sick.
it was dark.
It must've beenyou you probably had to go
in at 2 a.
m and then set up thestore for like the 4 a.
(42:18):
m.
or 5 a.
m.
Opening.
No because,no, Samsung was different.
But I remember showingup to the store
It was already open and the linewas wrapped around the store.
Yeah, yeah.
And they're probablylooking at you like
salivating at the door.
You're gonna open thedoor, and it's like, No! No, Not
for you.
And you're like banging on thedoor, Let me in!
That was probably, thatwas probably my favorite part of
going to work.
(42:39):
going to the store.
Not today! He was waiting at thedoor and
then just walking in andlooking at them like,
Oh, you're not You're notallowed in in?
You're not allowed in?
You're not, You'renot part of the Cool Kids
you have to wait, man.
That's unfortunate.
It would just knock and thenyou'd look at them like
just dead in the face.
sucks to be promoted tocustomer.
open, last person you would openyou'd walk in and you'd see them
closed it's like, shhh.
(43:00):
And they're just staring likereally?
not gonna let me in early,You're not gonna
let me in early, bro.
Blah Friday.
Black Friday.
is the reason I did not getto stay my second time after
seasonal.
did you do?
I think this is the time.
so that's the thing.
Yeah.
I had to come in at liketwo in the morning to set up
you know, help outand stuff like that.
that.
was my shift.
It was gonna be like fromyou didn't work the actual
like Thursday night?
(43:21):
It was, no, it was.
that set.
it was not the Thursday night.
It was after that, Oh, okay.
but I was so tired.
I was like, all right, cool Letme let me get ready for work.
It's 10 p.
m.
11.
I'm like You knock down, youforget to wake up.
let me not lay down in mybed so I don't fall asleep.
bet Let me sit down and watch TVuntil it's time to go to Mm.
(43:43):
Turn on the TV.
this is like 11 11 and a it10 And had been at 2
now It's a 30 minute drive.
So I'm like I just gotta watchlike an episode or Yeah.
So I sit on the couch.
And I and I blink.
He's out.
He's out.
And I don't knowwhat time portal, or
teleportation or DoctorWho episode it was.
(44:06):
But I blinked, The sleepparalysis demon.
is what woke me up me up.
She just got a my god.
say yes.
It's hard not Did they notice?
I'm guessing yeah, they noticedThere's no way for me to hide
Oh my god.
get you somethingto help out, And he
Yeah, it was, it was nosaving it.
I called my supervisorlike, dude, I am so sorry.
(44:27):
I was like, I can stillcome in and help out.
He was like, yeah, come in bro.
My poor,'cause it was, it wasone of my supervisors that
like vouched for me when Icame back after it.
for me, But I can't youfucked your boy over.
it wasn't on purpose.
right?
Mm hmm, mm hmm.
No, yeah the SuperastrousDemon gets the best of us.
And uh, yeah, man, um, and I,and I show up to work and I
pull in and I pull in a nicesolid like 13 Something hours 14
(44:49):
something hours, but and it wasfine I got my shift
whatever the whole, the rest ofthe day, the rest of the week,
but then when it came tothat, like, seasonal ends,
and they're telling you ifthey're gonna keep you or not.
That was, that was my death.
That was my Did theyactually say it?
Did they legit tell you?
like, no?
you?
no?
they didn'tsay it, but it's like, that
was the only thing.
(45:09):
Like that was, that'sthe deal breaker.
Like if you're later, you don'tup that day.
Like, you're not, they'renot, they're never big, yeah
it's a pretty big,you have to basically
save someone's lifeat that point to be considered.
You literally performance life.
You need to perform CPR in thestore.
Literally.
Yo.
Form performance CPR onthe general manager, and at
that point, he'llHe'll consider, consider,
like you missed out onthe thing You might
have saved my lifebut you still missed out on your
(45:31):
shift.
And so I don't,your life, but can you save my
job?
it was, If it was my oldgeneral manager, maybe I
could have sweet talkedit in because me and him
were kind of like boys, butthe new guy they hired, was
like douchebag.
was like the second timeyou worked at Best Buy?
Or, or like this yeah, so I hadleft to go work at a doctor's
office, but the hourswere too crazy for me.
so I couldn't study at, school.
Gosh.
(45:51):
So thenwhen I came back, they, they
brought me back, Ithink, as regular computer,
and then immediately,like, I was able to get
back into, like, Geek Squad.
Mm-hmm.
And then from there,at least I think
that's the order itwent, or it went back.
I left from rightbefore computer, then
I came in as a Geek Squad,I don't remember.
So.
Yeah,I came back and then that was
the thing, it was like theygot, we were allowed you to come
(46:11):
back as Seasonal, and I'm like,okay, that's fair,
yeah, Cause I'm I'm like,I'm good.
I'm like,I know I'll be able to prove my
right.
Yeah exactly I can sell, I canmake these numbers work.
crazy.
I would've, I would'vefelt like iffy
about the whole, likeOh, we'll bring you
back as a season.
I'm like, exactly, right?
Because I No, exactly.
Right Cause I was like, youlet me go as part number,
you know you damn well You couldput me part time, bro.
At least permanent part time.
(46:33):
At least.
But they were back But they'relike, no, we're gonna do
season, then we're going.
like, alright, but atthis point, it
was the new manager.
That's why yeah.
He didn't know me.
He So yeah, he was like,he didn't know me.
He didn't know my work either.
The other, my otherboy, he knew me.
Like he would, he would buy,he would like, if
not buy lunch for thedepartment, he would buy me
lunch.
You get me?
Or like, he'dbe going out to get food
and shit.
and like, he'd be like,what you want, something, bro.
(46:54):
Look me over.
want some?
It's a the thing, you know?
you know?
So I was like, ah, Yeah,literally about
who you know ratherthan what you know.
exactly.
Yeah.
Oh my So,let's close this, this this
list of stories off real quick.
This is the last oneof this part.
I swear, every single day, I wasnot clapping my as cheeks.
I was, I was not clapping my assCheeks.
(47:15):
I promise you I don't thinkthat anyone, any
mic cocked that, but that washilarious.
I think it.
did.
It did.
Oh, that'd be great.
.
Okay, so it says, every, uh, Iswear, every single day
for my entire time at Best Buy,someone would turn this Big
Bang Theory board game aroundand read the back of it and
leave it like that on the shelf.
And every singleday, I would have to
turn that thing back aroundand make sure it was
(47:37):
straight again.
So someone elsecould do it again.
what the hell?
Why, why, why was that?
I'm so One, I'm so sorry Thatthat's Cause that, that's That's
this guy's final Yeah You know,,That was the one that broke the
camel's back.
exactly.
that was the one.
You know, I can handle theKarens.
I can handle the, wholeyou know, overtime shits.
(47:58):
But so help meGod if I have to flip that
board game around one more damntime! So, Oh my what if it
was an employee fucking with ifI mean, I it was a Psy op.
I wouldnot put it past him cause we
would do shit like that all thetime.
would know who does it too.
like bro, kevinhas come over here and
flipped this board game 20 timesover.
wearing, he's notwearing, a mic.
So you'd be like,yo, yo, come here.
(48:19):
He's like, get itnow, get it now.
Get it, now.
get in, I gotta Flip theboard game over.
And he's just, He's justlooking in the, they're probably
recording him tooHe's like flipping out like, why
the fuck?
every single fucking time! OhEvery time! Oh
So that's, that's,that's the last one for now.
Oh boy.
(48:39):
Oh yeah?
a break.
who are you sponsored by,sponsored by?
I I have, I'm sponsored by me.
Oh, okay.
and and and nobody else.
Reddit.
Okay.
What, what's Okay, what'syour, merch.
.
store?
RickySavage.
com?
I don't have any merch.
.
I don't have anyI don't have any merch not yet.
Not not yet.
Not yet.
maybe maybegotta do like a silhouette of
your face with little sunglasseson like your little hairdo
(49:01):
that you do all the time.
There you go.
Yeah, Yeah, Yeah.
see?
Love Yeah, Alright guys,let's actually for
real take a break.
Let's for real, take a break.
Oh okay, okay.
for real.
For real,We've reached the end of this
episode, but don't worry.
There are more Best Buy storiesfrom all of us on the next
(49:22):
episode of the HowTech Podcast.
This recording went on a littletoo long and I just, I couldn't
make you guys sit throughall two hours of recording.
of Best Buy Rants,because honestly, it's
kind of triggering.
So subscribe to the showso you can be notified when
the next episode drops.
In the meantime,I have a request.
(49:44):
For all the listeners outthere, send us an email or
a DM on Instagram with yourmost unhinged, ridiculous,
absurd, craziest storiesfrom working at Best Buy
or any other retail store.
You can send us an emailto howtechpodcastatgmail.
com or send us a DM to athowtechpodcast on Instagram,
(50:09):
no spaces, no punctuation, andfeel free to make it a voice
message too, The best storieswe get might just make it to
a future episode of the show.
Thanks again for tuning in andI'll see y'all on the next one.
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!