Data Delicacies
Join host Arun Kumar as he speaks with thought leaders, industry professionals, and restaurant owners to explore how technology and data are reshaping the restaurant landscape. Covering everything from AI to customer data, this is a podcast you can't miss.
Episodes
On this episode of the Data Delicacies podcast, Ken Clay, co-founder and CEO of Foode, shared insights into how his platform is redefining the dining journey. As we step into a future where technology and hospitality converge, platforms like Foode exemplify the power of personalization and purpose. By prioritizing trust, creating immersive experiences, and addressing pressing global issues, Foode is setting a new standard for the i...
In this episode of Data Delicacies, host Arun Kumar chats with Andrew Nakkache, Co-Founder and CEO of FIRST, a delivery platform redefining logistics for restaurant brands, delivery fleets, and ordering services. The discussion dives into how consumer expectations for delivery speed, efficiency, and experience have skyrocketed in recent years and how businesses can adapt to meet these demands. Andrew shares insights on the evolutio...
In this special episode of Data Delicacies, host Arun Kumar brings you some of the most interesting and compelling excepts from recent episodes of the show! Dive into the future of the restaurant industry with four visionary leaders who are shaping the way we think about technology, consumer experience, and market strategy:
Jason Valentine, Chief Strategy Officer - Botrista: Shares the game-changing role of automation in scaling ope...
In this episode of Data Delicacies, host Arun Kumar sits down with Techtris CEO/Co-Founder Jonathan Fetter to explore how technology is reshaping the hospitality industry. Jonathan shares insights on how Techtris leverages data analytics and artificial intelligence to enhance customer engagement and streamline operations. They discuss the importance of integrating technology to personalize guest experiences, improve staff efficienc...
In this episode of Data Delicacies, host Arun Kumar sits down with Jason Valentine, Strategy Officer at Botrista, to explore the latest trends reshaping hospitality and technology. With years of experience and a finger on the pulse of the industry, Jason shares insights from his extensive travels and offers a front-row seat to the transformative changes impacting multiple sectors. Whether you're in hospitality, tech, or just love l...
In this episode of Data Delicacies, host Arun Kumar sits down with Mateen Habib, VP of Growth at GoTab, to explore the future of dining experiences. From the popularity of food halls to the growing importance of hybrid service models, they dive deep into how the industry is adapting to post-pandemic challenges like rising costs and labor shortages. Mateen explains why restaurants are embracing experiential components—like entertain...
In this episode of Data Delicacies, Arun Kumar welcomes Patrick Bobrukiewicz to discuss innovations in restaurant point-of-sale (POS) technology. Patrick shares how Nigel was born from a partnership between an experienced restaurant operator and a POS technology provider. Together, they aim to meet the evolving needs of restaurants by addressing operational challenges and enhancing the customer experience. Patrick discusses how the...
In this episode of Data Delicacies, hosted by Arun Kumar of Incentivio, Justin Ulrich, VP of Marketing at Evocalize, dives into the impact of digital marketing in hospitality, especially regarding localized, AI-driven campaigns. Justin shares insights on how platforms like Evocalize help automate and personalize marketing across various locations, boosting engagement and return on investment. He discusses how digital tools support ...
In this episode of Data Delicacies, hosted by Arun Kumar of Incentivio, David Ganton, VP of Partnerships at 7shifts, explores the intersection of data, technology, and hospitality. They delve into the challenges of labor management in the restaurant industry and discuss how data-driven solutions are helping businesses tackle these issues, especially in the post-pandemic world. David also shares insights on building successful partn...
In this episode of Data Delicacies, host Arun Kumar sits down with Bryan Solar, Chief Product Officer at Spot On, to discuss how data and technology are revolutionizing the restaurant industry. Bryan dives deep into how point of sale systems have evolved from basic cash registers to becoming the operational "brain" of modern restaurants. He shares insights on the power of data, how Spot On curates top-tier technology solutions to s...
In this episode of Data Delicacies, hosted by Arun Kumar of Incentivio, Erica Anderman, Co-Founder and Chief Revenue Officer of Foodini discussed the critical role that data plays in creating inclusive dining experiences for individuals with food allergies and dietary restrictions. As the prevalence of food allergies rises and restaurant menus become increasingly complex, Erica shares insights on how leveraging data can empower bot...
In this insightful episode of Data Delicacies, host Arun Kumar welcomes Nick Laidlaw, Chief Technology Officer of Voicify, for a deep dive into the evolving world of voice AI technology. With the restaurant industry at the forefront of voice AI adoption, Nick reveals how Voicify is blending AI innovation with structured controls to enhance customer interactions while maintaining precision and reliability. Join Arun and Nick as they...
In a recent episode of Data Delicacies, hosted by Arun Kumar of Incentivio, Jeremy Theisen, Chief Revenue Officer of Hang, provided insightful commentary on the evolving landscape of restaurant marketing, particularly the role of AI and loyalty programs in driving customer engagement. Theisen highlighted the challenges many brands face in utilizing the abundance of data available for customer retention, suggesting that AI could bri...
Preston Junger, co-founder of Nift Restaurants and Mile Square Labs, joined Arun Kumar on Data Delicacies, powered by Incentivio, to share his expertise on the changing dynamics of technology, customer relationships, and the growing influence of AI in the hospitality industry.
Evolving Customer Connection -The increased implementation of technology in business can decrease the customer connections created by human interaction. Prest...
Serial entrepreneur Troy Hooper shared his insights on how businesses can improve customer acquisition, maximize the value of their tech tools, and better communicate their brand’s value on the latest episode of Data Delicacies hosted by Arun Kumar.
With a background in developing successful hospitality brands, Hooper brings a wealth of knowledge on creating lasting relationships with customers and running efficient operations.
Key ...
On a recent episode of Data Delicacies by Incentivio, hosted by Arun Kumar, i40 Group CMO Brandon Overstreet shared invaluable insights into the evolving role of data in the restaurant industry. Overstreet, known for his data-driven approach, discussed how restaurants can harness data not just to understand the present, but to predict the future and optimize growth strategies.
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Using Data to Predict the Future - Brandon Overstree...
Incentivio Co-Founder and COO, Sash Dias joins Arun Kumar on Data Delicacies to discuss the importance of clean data, how personalization is the next chapter for AI and the ways that Incentivio leverages data to create healthier businesses.
Takeaways- The importance of having “clean” data - One of the first things that Sash and his fellow co-founders at Incentivio learned when starting the business is the importance of having cle...
On the latest episode of Data Delicacies powered by Incentivio and hosted by Arun Kumar, Bryan Rutcofsky, co-founder and CRO of Marqii, shared valuable insights on the evolving digital landscape for businesses, particularly within the restaurant and hospitality industries.
Takeaways:
- Customer Feedback Matters - For Bryan Rutcofsky, customer feedback is a key cog to the decision making process of consumers. Marqii is able to dig ...
On this episode of the Data Delicacies podcast powered by Incentivio, co-founder of Stream, an online menu management platform, Brett Berman, sat down with host Arun Kumar to discuss the origins of Stream, the significance of customer loyalty, and the emerging role of AI in the restaurant industry.
Stream Origin Story - Brett Berman knew he had to pivot on the backside of the pandemic shut down. Using the resources he had, he and h...
Bill Lindsey, co-founder of COGS-well, shared valuable insights into how COGS-well helps restaurants optimize production, rebuild customer loyalty, and maintain a strong focus on hospitality on the latest episode of the Data Delicacies podcast powered by Incentivio.
Key Takeaways
Optimizing Production Efficiency - COGS-well optimizes production by using historical data to predict the future of company costs. In doing so, Lindsey says...
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