Esther Lee, VP of Global L&D at McCann Worldgroup, delves into measuring the return on investment of learning and development and diversity and inclusion initiatives. As organizations invest in upskilling their workforce, they often ask, 'How do we measure the impact and ROI of learning and development programs?' Companies want to ensure that their investments contribute to their bottom line, so training administrators must be able to demonstrate the program's impact. Today, Esther discusses measuring the return on investment of learning and development programs.
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