Decoding Leadership
Decoding Leadership - where we break down the intersection of effective and humane leadership, especially in software product development (engineering, product, and design).
Episodes
Diana was a delightful and insightful guest. She is a well-known expert on agile retrospectives, team liftoffs, agile fluency, and building resilient learning teams. She's probably the best in the world at these topics, so learn from her perspective!
Elaine May joined Decoding Leadership for a conversation on how to effectively make change as a leader. Elaine was an early agile practitioner, using it in very non-agile environments! She wrote about using agile methods five years before the agile manifesto. She taught me about a concept she calls change budgets. And shared how to deal with critics and naysayers. And then we talked about SCRUM and some of the downsides in the way ...
Charity and I had a very personal discussion about the tremendous growth you can make personally as a leader, and the meaning you can derive from having an impact on the lives of the people around you. Full of nuance and perspective, Charity shares how her views have evolved over the years, and how her core values as a leader show up in the work she does. Such a pleasure to share this with you!
Lena shares insights on making space for leadership work, addressing the issues leaders face, and strategies for more thoughtful and rewarding leadership. With experience as a CEO, startup founder, and former VP of engineering, Lena offers a wealth of knowledge on overcoming challenges. We discuss managing energy levels, embracing productivity, and the importance of community and self-awareness in leadership.
I sit down with Beth Long to discuss her extensive experience with reliability engineering from working at companies like New Relic, Jeli, Gruntwork, and Adaptive Capacity Labs. Beth shares her insights on the role of executives in incident management, the balance between product development and reliability, and how different organizations approach incident coordination. We also explore reliability as a product and the importance o...
Reflected Power is a way to use power you don’t have. Join me as I introduce the concept of Reflected Power. Reflected Power is using the authority of those above you to amplify your influence and achieve your goals. We’ll cover the nuts and bolts of how to use the positional authority of the people around you to be more effective. Curious to hear your thoughts on this approach!
00:00 Reflecting power: leveraging the power you don’t...
I had the opportunity to interview Molly Graham, who has an impressive background working at Google, Facebook, and Quip, among other places. In 2022, she founded Glue Club, a community for startup leaders to learn from each other.
Molly is best known for her concept of 'giving away your Legos,' which she developed from her experience with rapid organizational scaling. We discuss the emotional and practical aspects of ch...
In today's episode, we dive into the fascinating world of team health assessments with Brent Miller. Brent, who held the title of organizational architect and worked as a principal engineer at New Relic, shares insights on conducting team health self-assessments and their impact on organizational improvements. We explore the concept of team reviews, the challenges faced during initial implementations, and how self-assessments r...
In this episode of Decoding Leadership, host Jade interviews Jim Gochee, a seasoned expert in the software industry with a rich career spanning roles from engineer to CEO. They cover the controversial decision to ban the word 'prioritization' at Blameless, and go into some detail about how to get people to work well across departments. They discuss anti-patterns and common ruts in product and engineering interactions, the s...
Jim and I sit down and talk about his successful engagement at New Relic, where he brought modern autonomous team approaches the company.
Jim shares how he has been doing it differently over the last few years, using an approach called Fluid Scaling Technology (FaST). We explore some parts of implementing FaST that I don’t believe are discussed anywhere else, such as how management works differently in an environment using FaST. An...
In this episode, we talk with Jayanthan Bhattatharapad. Jay has a very interesting way of introducing himself to his teams and organization, and I asked him to demo it to us. In doing so, he shares not only this interesting practice, but lots of tidbits about how he sees leadership. We had a fascinating discussion, can't wait to share it with you!
* Jay's career journey from consulting at ThoughtWorks to Expedia, to his ...
Join us as we welcome Margaret Le, VP of Engineering at Facet, to discuss her experience from software engineering leadership roles at New Relic, Heroku, Slack, and Facet. We dive deep into the engineering leader's role in technical direction, and building teams and culture. Margaret shares her insights on defining and executing technical vision. She also explains how to cultivate a thriving work environment by clearly defining cor...
In this episode, we delve into the concept of task forces and their crucial role in addressing organizational challenges. Discover when and how to employ task forces effectively, and learn from real-life examples, including a case at New Relic to rapidly deliver a complex feature in six weeks, and another involving a complex merger that spanned every department. I share actionable tips on how to set up a successful task force, incl...
Upscale was a large scale agile transformation at a 50 team software company. Brent and I were on the leadership team. The aim of Upscale was to address the gridlock problem with cross-team projects. Jade brought in James Shore, author of The Art of Agile Development, and he led us through a massive amount of change. Upscale was extremely successful, but there were missteps and challenges. We retrospect on Upscale, and talk throu...
Katie Wilde is an accomplished leader from Snyk, Ambassador Labs, and Buffer. She shares how she learned to be an effective director (and how challenging the transition was), and shares tons of insights into why it's hard to build a culture of reliability in engineering organizations. And she shares a bunch of wonderful approaches to make reliability fun and desirable. This episode was a delight, and I learned a bunch from it.
We often don't prioritize the tiny things that make exceptional products. I share a practice we adopted recently that helps us ship lots of little things every Thursday.
Ben is an experienced talent acquisition leader. We discussed how leaders can work effectively with recruiting, how he coaches recruiters to work better with their stakeholders, how to stand out in the current job market, and what he's learned about leadership himself. He also gives the controversial advice to not jump to hiring a recruiter!
I loved this conversation with Alex Kroman, Chief Product and Technology Officer at LivePerson. We dive into the topic of how to craft great leadership teams, balancing vision with execution, overcoming the hub-and-spoke management model, leveraging diverse skill sets, and improving decision-making quality. Alex is someone I've learned a great deal from, and I invite you to do the same in this podcast!
What can we learn from Paul Graham's "founder mode"? Mostly that it describes a poor way of thinking about delegation. It's not just for founders, and it can be dangerous for founders. But it's a useful tool to have in every leader's toolkit.
I interviewed the founders of Reclaim.ai, a successful startup that was recently acquired by Dropbox. Learn the unusual approaches they took to build a radically customer focused company. We cover how they gave up planning, selected leaders with unusual backgrounds, and kept their technology simple. And they share some of the decisions they made that helped them iterate on their approach and build a product I use every day.
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