DentalBytes ep 143 - From Firefighting to Leadership: “Redefining Practice Management”

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This episode hit a nerve—in the best way.

Stephanie Richardson joins me on Dental Bytes to talk about the transformation that happens when you stop managing your practice and start leading it.

We dig into:
✅ The difference between “putting out fires” and building real systems
✅ The importance of a Director of Operations in growing dental practices
✅ Hiring hacks that actually work (including her brilliant group interview method)
✅ How metrics, culture, and hospitality drive real profitability
✅ Why every hygienist needs to understand their value
✅ And how stepping out of your comfort zone is the secret to unlocking growth

Stephanie’s insight is sharp, actionable, and rooted in real experience. If you’re running a dental business — or helping someone who is — this is a must-listen.

🎧 Available on all platforms
🔗 DentistOnDemand.com (https://www.dentistondemand.com)

#DentalBytes #DentistOnDemand #DentalLeadership #PracticeManagement #DentalHiring #SystemsMatter #DentalHygiene #DentalOperations #StephanieRichardson

🗣️ “To get something you’ve never had, you have to do something you’ve n
ever done.”
 – Stephanie Richardson

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