What components make up good hospitality? On this week’s episode, we are looking at the decisions seen and unseen that make a hospitality experience captivating, seamless, and truly elevate travel. Sam is joined by Denise Korn, the Founder and Creative Director of Yellow&, a dynamic creative consultancy that brings together the power of a multi-disciplinary mindset and bold talent with a fresh perspective. Denise talks about the design decisions behind thoughtful hospitality and immersing the local culture to the design. Later on in the show, they are joined by Bashar Wali, Chief Executive Officer at Practice Hospitality and the Founder of This Assembly. Bashar is a hospitality evangelist, hotel fanatic, deal maker, risk taker, and passionate leader. Together, they talk about the importance of listening to guests, what most hotels get right, what most hotels get wrong, and putting the consumer front and center.
For links to resources we discuss on this episode, visit our show page: Hospitality Design that Takes Care of People
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
CrimeLess: Hillbilly Heist
It’s 1996 in rural North Carolina, and an oddball crew makes history when they pull off America’s third largest cash heist. But it’s all downhill from there. Join host Johnny Knoxville as he unspools a wild and woolly tale about a group of regular ‘ol folks who risked it all for a chance at a better life. CrimeLess: Hillbilly Heist answers the question: what would you do with 17.3 million dollars? The answer includes diamond rings, mansions, velvet Elvis paintings, plus a run for the border, murder-for-hire-plots, and FBI busts.