Dan Szuc and Josephine Wong: How to use Practice Spotting as a tool to shift culture

In today's episode, I speak with Dan Szuc and Josephine Wong. 

Dan is a co-founder and principal at Apogee and co-founder of Make Meaningful Work, as well as the co-founder of UX Hong Kong. He has been involved in the UX field and based in Hong Kong for over 20 years. Dan has lectured about user-centered design globally. He has co-authored three books including Global UX with Whitney Quesenbery, The Usability Kit with Gerry Gaffney and Make Meaningful Work with Josephine Wong.

Josephine is a co-founder and principal at Apogee and co-founder of Make Meaningful Work, as well as the co-founder of UX Hong Kong. Jo grew up in multicultural Hong Kong, with a Chinese-Burmese father and Chinese-Indonesian mother. She collaborates with global teams conducting research in Cantonese, Mandarin, and English. Jo is passionate about the environment, political and economic systems, and how we can live healthier and happier lives while not adversely impacting less fortunate people.

In this episode, Dan and Jo take us through the experience of using an observational and sense-making tool they’ve developed called Practice Spotting. It can be used to uncover implicit learning opportunities and deepen explicit practices in support of the character, leadership, and culture you want at work.

This is our last episode before we take a few months’ break. Thank you to everyone who’s been listening!

Practice Spotting examples and downloads