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January 14, 2025 39 mins

In this episode, we sit down with Heather Moore, a client who experienced a challenging kitchen remodel that tested her patience, budget, and sanity. Together, we’ll unpack her journey, from unexpected mishaps to costly mistakes and the lessons learned along the way. Heather will share her frustrations, including communication breakdowns with contractors and design choices that didn’t pan out as expected. We’ll also explore how Elizabeth Erin Designs’ concierge services could have prevented these challenges and how Heather would approach her next remodel differently.

Chapters

00:00
Introduction to Heather's Kitchen Nightmare

06:06
Design Decisions and Challenges

11:42
Unexpected Issues: Mold and Remediation

17:11
Final Thoughts and Lessons Learned

22:28
Navigating Kitchen Renovation Challenges

28:26
Communication Breakdowns in Design

34:29
Lessons Learned from a Kitchen Remodel

41:48
The Importance of Professional Guidance

44:41
Desining in 5D Outro .mp4

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