Episode Transcript
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(00:00):
Everyone forgets that SEO is so human focused. It's not
just trying to beat the algorithm. It's for humans and people on the other
end.
(00:21):
That's good. And welcome to a new
episode of Digital Coffee Marketing Brew. And I'm your host,
Brett Deister. You can please subscribe to this podcast and all your favorite podcasting
apps we have. A five star review really does help with the rankings and let
me know how I'm doing. But this week we're going to be talking about
B2B marketing, the unfun marketing
(00:44):
of them all, which people are going to roll their eyes and fall asleep
to. But we're going to make this exciting because I have Steve with me and
he's a co founder and CEO of Trio SEO
and he has been helping B2B and SaaS
brands turn SEO content into compelling
(01:04):
sales pipelines. So welcome to the show, Steve. Hey, thanks for
having me. Excited to be here. Yes. And the first question as all
my guests is, are you a coffee or tea drinker? Coffee. It's
pumping through my veins, as much as I can get of it. Do you have
a specific coffee you like or you just. Whatever is in the
coffee pot or Keurig is all I need. My wife
(01:25):
turned me on to good coffee. Um, her uncle owns
herkimer Coffee if there's any other fans out there. But
used to kind of trickle in the family. So I've now become a coffee
snob. But just straight up, black coffee is the way to go for me. Yes,
I do black coffee unless I have to go to
Starbucks and I can never do black coffee ever. Yeah, now I'm a cold brew
(01:49):
at. Starbucks and I gave a brief summary of your
expertise. But can you give the listeners a little bit more about what you do?
Yeah, I do SEO. I help people rank
on Google and drive meaningful business through organic search
and now evolving into AI search
and do that through a variety of strategies, primarily in the
(02:10):
B2B and SaaS space. Fortunately, I don't help
with E commerce SEO and I don't help with local SEO. They're
entirely different beasts. But I'm a big SEO nerd, big
content nerd. Doing this for almost a decade. And
yeah, can ramble on about it, talk a lot, a lot of fun stories over
the years and yeah, I love what I do. Biggest lesson you've
(02:33):
learned while growing brands to 1 point million using
1.4 million. Excuse me, using SEO. And how did that experience
shape Trio's SEO approach today? I think you're referring to.
Yeah, I owned A portfolio of companies right out of college. That was
my first business. And that was kind of my introduction into SEO back
when you could get away with a lot more. And this was back when it
(02:55):
was a little more lenient and kind of the wild west era of SEO. It's
just a cash grab. But that definitely has
changed how I view strategies and
quality nowadays. I mean, it's so important to build a brand and not
build a website. And I think back in the day people could spin up a
blog on a no name domain and throw some content on that and
(03:16):
drive some visitors and drive some money wherever that needed to go.
But nowadays it's really important to focus on building a
trustworthy brand and something that's backed by experience for the
user and trustworthiness and, you know, all of the
things that contribute toward a sustainable,
you know, brand and vision for the company.
(03:39):
And so what are some of the biggest challenges B2B businesses face with SEO today
and how do you help them overcome those challenges? There's still a
lot of competition out there. And I think that anybody who gets into
SEO might, you know, say that they realize
it's a long game and that it comes with delayed gratification and all that stuff.
It's easy to say that, but at the end of the day when you're waiting
(04:01):
six months down the road for things to pop off and start compounding for
your sales, it is, it's a very hard game to play in
because it's not an overnight success like you can achieve with ppc
if you have a, you know, a paid advertising strategy
where you can just start dumping money into it and see this immediate return
in SEO, you really have to believe in it, you have to be patient. And
(04:24):
nine times out of 10, patience pays in SEO. And
with just your focus on the bottom to
bottom of Funnel, Google and ChatGPT optimized
content. Can you explain why this approach is effective and how it drives
qualified leads? Yeah. So we always start bottom of the funnel. That's something
that my partners and I have kind of adopted from a lot of our own
(04:46):
businesses because I think that everyone will agree that
all marketing is only meaningful if it drives meaningful
results. And at the end of the day, it's a business, you got to make
some money. So we always start very high intent,
which means we start very bottom of the funnel. So topics that
have a high probability of bringing in your ideal customer
(05:09):
and making sure that they're steps away from signing up for a free
trial or, you know, signing up for your newsletter Things that
would pretty much pull them into your ecosystem and allow you to
nurture them into a sale or even in some cases sign up for
a demo or be a direct sale, whether that's going to be a service page
or optimizing copy that's more sales focused. But
(05:31):
every topic has a specific type of intent that's
attached to it. And so our job is to figure out what topics
make the most sense for your given strategy and what is
the user intent behind that topic. And so based on a little bit of,
you know, science and art and psychology, we can
take a look at the full landscape and create a roadmap that
(05:53):
makes the most sense, ROI wise and SEO wise.
So what does the typical 90 day SEO roadmap look like
and how do you determine high converting
topics for content. Strategy really just depends on what's achievable for
the site. So every site, you know, every client we work with is
starting from a different position relative to their competitors. And
(06:16):
so they might have existing content on their site
that is under optimized. And so in some cases we might just take a look
at that and see does it make sense for us to just go and
spruce up some old content, bring it back to life. Other cases we
might have to design service pages or blogs
from the get go. So based on where we'll
(06:38):
see with the client is kind of how we format the 90 day strategy from
there and out. But it's usually always going to be bottom of the focus,
bottom of the funnel, making sure that there's technical improvements, all
the low hanging fruit, quick wins that make sense in order to build the
foundation for your website. Just like a house, you wouldn't want to start putting
on roofs or walls if your foundation was shot.
(07:00):
So makes sense to start there. Yeah. And how
do you actually basically overcome or beat
the competitors with outranking them? Because I mean,
that's all we want to do, we want to beat our competitors by outranking them.
Does it consistent content, like how does that look like? Yeah, a lot of
it's going to be consistency, making sure that, you know, we can publish
(07:21):
5, 10 articles per month for the next six months and you look back and
you have a bunch of content making sure that the content
that you publish is always going to be very high quality and it aligns with
the search intent. So if somebody's searching for something, are you
answering that question? Is it clear? Is it clear, is it concise,
is it backed by research? So making sure that you hit all those, you
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know, threshold Metrics right there. Other aspects are going to be site
architecture and making sure that your site is fast and loads
properly. You know, it's not rocket science that when you land on someone's
site, you wanted to land, you know, you want it to be clean and efficient.
And I think that everyone agrees that's how it should be. Status quo.
So sometimes it's technical fixes, sometimes it's not.
(08:05):
Mostly just content, but just making sure that the user at the end of the
day has the best experience possible. Everyone forgets
that SEO is so human focused, it's not just trying to
beat the algorithm, it's for humans and people on the other end.
And what SEO trends or opportunities do you see emerging
for B2B and SaaS brands in the next year? I
(08:28):
think the biggest one could be personal branding and
how figures and C suite executives can
really tap into that for small to mid sized
B2B growth. I think that going on podcasts is
a great way to build your authority and to build your
SEO on the backend for your site. I also
(08:50):
think that there's a huge, huge opportunity with
AI and getting found in things like ChatGPT and
perplexity and all these other great tools that are popping up.
People forget that that's comes back to SEO and authority and making sure
that your site is high quality and has content to match, you know,
queries as they come into play. So I think that
(09:13):
there's a lot of upside to be captured and it'll be fun to watch
it evolve and come to life. So B2B is basically.
Or the new trends are going to be to basically humanize it in some
way, usually because of the top executive.
Yeah, I think so. I think that we will
lose touch with big brands if there's not a
(09:35):
fun person involved within the social media strategy.
I look at brands like Duolingo, um, you know, they're crushing
social media and they have the owl which, you know, rest in peace. But
it was such a fun way to engage with the brand and I, you know,
it doesn't have to be a, a fake or inanimate object,
(09:55):
but because of how social media is nowadays, I think it's important
to realize where are your users, how are they connected with you
and how can you tap into them?
And it makes sense to kind of appeal to that up and coming
generation. And what is your approach towards optimizing content for
both Google's algorithm and human readers and how do you balance them
(10:18):
both? There's always going to be a fine line between Hitting the
core fundamentals for Google and making sure that it doesn't sound robotic. So,
you know, making sure that your headings include primary and secondary
keywords and that you have FAQs and that you have
internal linking and all of the kind of nuts and bolts that,
that we now know today to be sound advice for SEOs.
(10:41):
I think when it comes to the human element, being concise,
you know, being direct, being fun and engaging,
not sounding like you're trying to use big words to make you sound
smarter, I think getting your point across in a
very conversational format is always going to be the best thing
possible. You know, I think that if you think about our conversation right
(11:04):
now, everyone knows that we're talking about SEO, but it's not like we're saying
SEO in every single sentence or every other word. So
if you read content that seems stuffed or like
people are trying to spruce it up to make it something that's not,
it's kind of a red flag. Would that be one of the ways you turn
a boring blog into organic traffic
(11:26):
titans? Because, I mean, if you're trying to make something like
I think when you said trying to use like, trying to make big
words, I think of like Joey from Friends when he tried to like make his
stuff spruced up and use the thesaurus a little too much.
Is it something like that where it's like, don't turn your blog too boring or
people like, I don't even know what this word means. Yeah, I think that's,
(11:48):
that's important. And I think you also have to realize that
people are much smarter than I think we give them credit to when writing. We
have a tendency to over explain or
to try and clarify things that don't need to be clarified or
use words because we haven't used them in the last paragraph or
so. But conversationally, you know, we can have an entire conversation around something
(12:12):
and keep in mind what we're talking about and what the topic is on
and what you've already read. And so it's no different than if
you were trying to curate this conversation.
I think that as long as you're kind of sticking to the script from an
outline or what the actual structure of the block should be,
and you just make the content fun and engaging and direct, I think that the
(12:35):
rest will fall into place. And what's your framework for creating content
that not only ranks but compels users to convert? Yeah, so
we, we use a variety of different things, making sure that
call to actions are mixed in, but also organic
it's not like it's going to be a big in your face sales punch
trying to ensure that. There's always going to be a like TLDR
(12:57):
summary section at the top. I always kind of laugh at
how you can look up a recipe article and it will
have 5,000 words around everything but the recipe. And
so from that point, it's kind of good advice. If you're writing content,
give people the information they came there for within
the first paragraph or two, and then feel free to elaborate from there and
(13:20):
expand on certain topics or areas of it that might need a further
explanation. But you know, there's no harm in giving people the five
steps or the five pieces of the recipe within the first 30 seconds. Some will
leave, sure, but remember why they came there
and then loop them in and, you know, do the hook and
bait them in and give them the rest. I think it's, it's important to realize
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that everyone kind of thinks the same. They don't want to read through 5,000 words
of trash. It's like no one's reading that. Come on.
Yes. If a blog post doesn't need to be 5,000 words, you probably shouldn't be
writing 5,000 words. If you can get away with a thousand
words, so be it. And how do you measure success on an
SEO strategy in terms of sales pipeline impact? And what
(14:04):
KPIs do you prioritize? Yeah, we always
ask the client, like, how are they currently tracking success? You'd
be surprised. But how many people can't answer that question? And so
we typically will come in there and say, okay, what matters most to you? You
obviously have something on the site that is a call to
action. So we typically start there, whether that's going to be a contact form
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or a free demo or, you know, any type of
other lead magnet mechanic. So we track those and try and make sure that
we're pushing those toward the sales team. Other things
can be newsletter signups, maybe that there's a really successful
newsletter ecosystem within the brand. Others could be
tools like a quiz or calculator or some sort of
(14:48):
engageable asset. So we kind of see what makes the
most sense from that side. And then we also track any of the core
SEO stuff, which would be keyword rankings, clicks,
impressions, you know, time on page, organic
usage, kind of all of the core fundamentals that are same on
a site by site basis. And how do you ensure clients see
(15:10):
the value of SEO efforts over the long term? Well, if we do our job
right, then they get more business. So that's obviously the
biggest kick it right there. But yeah, we, we update clients on a
weekly basis and make sure that they're fully in the loop. What's going on between
their content, any analytics that we're seeing, growth wise
wins. We tend to over communicate from that sense and they don't
(15:32):
have to reply to emails, but we do have weekly automated
scheduled emails that go out every Wednesday morning. And so
that's a, it's a great way for people to stay in the loop without feeling
like they're not hearing from us, you know, or whatever. That
was a huge, huge kind of point of feedback that we got as we were
starting to work with clients is that their previous agencies
(15:54):
would go, you know, 30, 60, 90 days without contacting them and they'd
have no idea what they were paying for. And so we kind of
planted our flag in the sand on the opposite side of that argument
and try to do the opposite. And what advice do you have for
businesses that struggle to connect SEO performance directly with
sales growth? It's usually just a design fluke.
(16:16):
If you have traffic, I mean, if you don't have traffic, you can't sell.
So that's kind of step number one. But if you have traffic and it's not
converting, two things that come to mind would either be what type
of traffic is it? So if you have blogs, but they're all top of funnel,
of course I don't think that those have a very high chance of converting. But
if you do have all of the things, you know, bottom of the funnel service
(16:36):
pages and the correct blogs and all of this sort of stuff and you have
traffic and it's not converting, that's usually going to be a user experience
or a conversion rate optimization issue. Maybe your
site is wonky and you don't realize it, or maybe the buttons don't
work as intended. So there's always going to be ways to
improve a website once you have traffic. But getting traffic is
(16:59):
usually the difficult part. And then how do you figure that
out? Do you use Google Analytics to figure out where people
exit from? Do you use the website yourself and figure out
like where your hiccups are? How do you figure out like where
that's leading them to go away? Yeah, we can look at page by page
analytics, seeing what has traffic, what doesn't. We
(17:21):
know where the CTAs are placed on sites so we can take a look and
see, you know, what's being engaged with and what's
actually moving the needle or not moving needle from that perspective.
Overall though, we can kind of see just based on the data
where people are going and is there a good way to capture that
traffic? Maybe that means showing them a lead magnet or maybe that means,
(17:44):
you know, pointing them to something that they wouldn't have normally been exposed to.
That's kind of based on the beauty of working with all these different
brands is that some have insane lead
magnet assets that we can just tack onto the site, others we
don't. And that's where we get to kind of put back on our entrepreneurship
hats and think about, okay, if we were coming to the site, what would the
(18:06):
customer want? What value add can we offer to them and
how can we continue to nurture them beyond the initial
visit so that they eventually turn into a customer? And what do
you believe makes B2B CEO SEO
fundamentally different from B2B 2C SEO?
I think it's just the mindset of people
(18:29):
who are searching for different keywords and different queries. At the end of the day,
I think that B2B is
a little bit more strategy focused where people have to do a little
more research or maybe have to see
things in action. It's a little bit more delayed when it comes to
trying to nurture a lead. You know, a sales process,
(18:52):
especially enterprise clients, can take months, but when they
land, I mean they're massive contracts compared to something like B2C where
it's very, in some cases it could be,
you know, a matter of minutes. You know, they, they tap Apple
pay and that's it. Let me think about how easy Amazon is to use
or TikTok shop or any of these things that are popping up. So
(19:15):
there's just a whole different thought process psychology wise when it comes to
how they engage with content and SEO. And I think that
many things in the B2C SEO space,
I think E commerce is just crushing nowadays. Like if you have an E
commerce shop and you know E commerce SEO, like you're in a very, very, very
good position to capture a lot of traffic in the future because Google
(19:39):
is continuously trying to figure out how to minimize
the friction on E commerce. So good spot to be in
for sure. So would you say like the B2B side takes a lot longer
with the SEO and like prepping it because you
having bigger contracts. So people actually have to like really research
and invest and figure out what's the best route for them?
(20:01):
Yeah, that's a good way to think about it. I think that, you know, it's
not always going to be this easy path success where
somebody reads a blog and immediately buys a product. Like that's a very
rare thing. It's probably more B2C focused in
the B2B space. You know, they might have to read the blog and then sign
up for the newsletter and then read your newsletter for a week or two
(20:22):
and then go back to the blog and then go back to the demo page
and sign up for the demo and then you know, have the meeting and blah
blah, blah blah blah. But it could be a on the back end, you'd
have no idea. But it could be a month long journey
until they finally sign up for the service. That's a couple thousand dollars
a month from their point of view. It's not as easy as just kind of
(20:43):
clicking buy now on a $25T shirt.
And what's the one piece of advice you wish every marketer knew about
SEO and content strategy? That it works. I
think that many people forget that SEO is not this
scam, black magic, witchcraft and wizardry marketing
strategy. It's a very, very viable path
(21:06):
to long term. Actually save a lot of money on
your acquisition costs. Because you know, once you build the
SEO system and once the everything is in place,
you're CAC is always going to be
much more efficient on a multi year time horizon
than something like ADS or ppc. So
(21:30):
if you're going to invest in it, think long term. But that's the benefit
of doing it and thinking long term is that you kind of, it's like investing
in your retirement account. You know, nobody invests in their retirement account for the sake
of trying to pull the money out within three years. So if you
are thinking long term about business and your brand, you know, it makes sense to
have a multi year strategy that becomes more efficient
(21:53):
as it grows. Is it because it's always changing as well?
Because I know fundamentally SEO and maybe because SEO is just as
old as email marketing and everybody kind of hates on
email marketing and says oh it's dead. And it's never dead, it's
actually always seems to be always growing. Is it kind of like that where
it's because SEO is not new. It's like you
(22:15):
said it was around since the wild west of, of
the Internet. So is it because of that? Because it's kind of fallen out of
favor and everybody's like look at TikTok, look at social media, look at video.
And all that other stuff evolving too. And I think that
because of how long SEO takes to come to life, people feel like
it's a scam because they Invest you know, two to
(22:37):
$5,000 a month for four, five,
six months. And depending on the size of their
site and depending on the industry, they might not see any results. And
that's just the realism of it is that you have to based on the industry
insight, some sites might take 30, 60 days to
see benefits and others might take nine to 12
(22:59):
months. So I can understand that if you're
antsy and you don't have a lot of cash flow coming in and
you're spending that much money on something, then it takes that
long to come to life. And if you sign up for the wrong person and
it doesn't actually work at all and you just spend all that money, it's like,
wow, I would feel scammed too. But you know, there's plenty of
(23:20):
data points out there that prove that it works. And it's
all about working with the right people who have the right vision and the right,
you know, resources to bring that strategy to life. And people
listen to this episode wondering where can they find you online to learn more. I'm
very active on LinkedIn. I post daily, always chatting
with folks. If you ever want to, you know, learn more about me or learn
(23:41):
more about Trio SEO. Yeah, Google my name,
Stephen Schneider with LinkedIn or Trio SEO. You'll find me one way
or another. And any final thoughts for the listeners? I hope that you are
thinking about your business as it relates to AI search because
it's not going anywhere. And wouldn't it be nice to show up in
ChatGPT organically? Yeah, that would be great.
(24:03):
Well, thank you Stephen for joining Digital Coffee Marketing Brew and sharing your knowledge on
SEO. Of course. Thanks for having me and thank you. For listening as
always. Please subscribe to this podcast and all your favorite podcasting apps. Leave. A five
star review really does help with the rankings. Let me know how I am
doing and join me next week as I talk to another great thought leader in
the PR marketing industry. All right guys, stay safe, get to understanding your
(24:24):
SEO and maybe some SEO search and AI as
well and see you next week later.