Every leader has had to confront an employee's performance when a simple correction hasn't worked at some point in their career. It's part of the job. But when leaders mistake confrontation and consequences with punishment, they make the idea of a candid conversation even more daunting. Add to that the lack of training leaders receive to conduct an issue-resolution conversation about performance, and you get leaders going in the other direction – avoiding performance.
Join us as we discuss how the lack of training leaders to confront performance leads to taking employee performance personally, using (un)intentional shaming or guilt-inducing, and impulsive and emotionally driven behavior that results in diminished accountability, employee morale, and engagement.
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