In this episode, Pascal is joined by Scott Wingo, a pioneer in the e-commerce space, to discuss the concept of 'liminal space' and the rapid changes brought by AI and geopolitics. Scott shares his journey from growing up with a mainframe in his home to navigating the fast-paced shifts from desktop to mobile and now AI. The conversation delves into the complexities organizations face in adapting to technological advancements, highlighting Martex’s Law and the need for a non-binary approach to change. Scott explains his 70-20-10 framework developed at ChannelAdvisor to balance core business activities with innovation. The discussion also covers the future of AI-native organizations, the rise of agents in e-commerce, and how leaders can manage these agents effectively. Scott emphasizes the importance of staying updated through podcasts and other high-signal sources while also sharing insights on potential disruptions in traditional search models by AI-driven platforms.
00:00 Introduction and Liminal Space
00:59 Technological Evolution and AI
03:15 Organizational Change and Martex Law
04:15 Framework for Managing Change
07:34 AI Native Organizations
11:31 Staying Updated in a Rapidly Changing World
17:36 Diving into Agent AI in E-commerce
18:56 The Potential of Agent AI in Everyday Life
20:52 Managing a Company with AI Agents
22:06 Building an AI-Driven Organizational Structure
28:42 The Future of AI in Business Efficiency
31:26 The Shift from Google Search to AI-Powered Tools
33:58 Conclusion and Final Thoughts
↗ Scot’s new venture: ReFiBuy.ai
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