Riley shares a witty way to handle an unruly sports fan, while guest Ian Anderson recounts a memorable moment involving a PBR-fueled confrontation.
The trio discusses the art of de-escalation, navigating the hospitality industry, and maintaining respect amidst challenging interactions.
Whether you're in the service industry or just a fan of engaging stories, this episode promises a mix of laughs, insights, and real-life bar drama.
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