Qantas has joined the long list of major companies hit by cybercrime — this time, through a third-party contact centre platform. In this special Don’t Be A Sitting Duck episode, Leigh Kefford unpacks how customer data was leaked, what it means for businesses, and why vendor risk can no longer be ignored.
What You’ll Learn:
- Which customer details were compromised
- Why third-party platforms are your biggest hidden risk
- Steps to audit your vendors and protect your business
- What cyber insurers now expect as minimum standards
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