ENCORE: The Future of Funerals: Insights from Kelly Scott, President of Australian Funeral Directors Association

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Ever wondered what it’s like to grow up in a family of funeral directors? Join me as I chat with Kelly Scott, the General Manager of T.J. Scott and Son Funeral Directors in the Macedon Ranges.

Kelly shares her unique journey, insights on dealing with death, and the profound importance of family and community in the funeral industry.

Kelly Scott, a fourth-generation funeral director, takes us through the fascinating and often misunderstood world of funeral services. Kelly, who joined the family business over 30 years ago, shares her experiences growing up around the funeral home, how she and her family approach death with sensitivity and respect, and the evolving nature of funerals in modern times.

Growing up in a funeral home might seem unusual to many, but for Kelly, it was just part of life. She recounts her childhood experiences, from family dinners interrupted by the phone ringing to her initial misconceptions about her father’s work. Despite the ever-present nature of death in their lives, Kelly’s family maintained a clear boundary between work and home, respecting the privacy of those they served.

As Kelly delved into the funeral industry, she discovered her passion for helping families during their most difficult times. She talks about the importance of personalised funerals and how small touches, like playing a loved one's favourite music or involving families in the care of the deceased, can make a significant difference. Kelly’s dedication to her work is evident as she describes the joy she finds in supporting families and ensuring that every funeral is a meaningful and comforting experience.

Key Points:

• Childhood in a Funeral Home: 
  • Kelly describes growing up in the only funeral home in Kyneton.
  • Early misconceptions about her father's work and the privacy maintained by her family.
• Joining the Family Business: 
  • Kelly’s journey into the funeral industry, starting with administrative tasks.
  • The natural progression from nursing to funeral directing.
• Personalising Funerals: 
  • The importance of making funerals personal and reflective of the deceased's life.
  • Examples of unique touches, such as custom image-wrapped coffins and incorporating personal items.
• Professional Insights: 

• Kelly’s role as the President of the Austra

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Music composer: Ania Reynolds - https://www.aniareynolds.com/