Are you creating a culture where your team feels comfortable giving you honest feedback?
As a seasoned Turnaround and Growth CEO, Marwa leads organizations through pivotal stages of their development across various industries, with a specialization in financial services and technology. Marwa’s approach combines deep operational insight with innovative strategies, empowering teams to execute on a clear vision while tackling complex market dynamics, particularly in the fast-evolving fintech space.
Kelly and Marwa cover:
01:22 Marwa's background as a "business nerd"
02:52 Her diverse industry experience and people-first leadership
04:05 How they met through Assetbook's marketing needs
04:46 Working with a spouse
09:53 Why women should accept credit and celebrate wins
12:06 Why it's often easier to take criticism than praise
13:04 Culture vs. perks in the workplace
14:28 Building genuine open-door policies and feedback culture
15:14 The importance of client appreciation
16:56 Leadership’s role in protecting teams
17:55 Spot bonuses and employee recognition
19:21 Recognition's impact on culture
21:25 Marwa’s venture “Forked Up” helping small restaurants
25:57 Marwa’s “Don’t Do That” – don’t be the smartest in your echo chamber
27:55 Creating safe spaces for honest feedback
29:07 Bringing solutions, not just problems
31:21 Assuming positive intent in tough conversations
33:07 Advice for leaders lacking feedback-friendly cultures
34:33 Marwa’s love for her bold career journey
Connect with Kelly Waltrich:
Connect with Marwa Zakharia
About Our Guest:
As a seasoned Turnaround and Growth CEO, Marwa leads organizations through pivotal stages of their development across various industries, with a specialization in financial services and technology. Whether revitalizing underperforming operations or driving scalable, sustainable growth, she has a proven track record of navigating challenges and identifying key opportunities for expansion. Marwa’s approach combines deep operational insight with innovative strategies, empowering teams to execute on a clear vision while tackling complex market dynamics, particularly in the fast-evolving fintech space.
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