Leveraging Data and Technology to Achieve Scalable Food Service

In this episode, host Jonathan Havens, co-chair of Saul Ewing Arnstein & Lehr’s Food, Beverage and Agribusiness (FBA) Practice, speaks with Brian Berger, principal and founding partner of JBH Advisory Group, which provides a variety of advisory services to stakeholders involved in scalable food service throughout the hospitality industry. They discuss the challenge of trying to maintain consistency in an industry where the product experience can never be the same twice, and how tools such as data analytics and strategic purchasing can be leveraged to that end. They also examine how innovations developed years ago, such as ghost kitchens and ventless cooking methodologies, have helped operators in the food and beverage industry adapt to pandemic-related challenges, particularly labor shortages and supply chain issues.