Join host Dan Dore on the Dore Podcast as he sits down with Jonathan Gilman, founder of Ottawa Interlock Repair, to delve into the world of interlock, repair, and professional landscaping. Discover how Jonathan, who started his journey at 17, built a reputable and trusted business in Ottawa, emphasizing exceptional customer service and sustainability. Learn about innovative compensation plans, the importance of communication, and the systems that have driven the company's success. Whether you're a business owner, tradesperson, or in the landscaping industry, this episode is packed with valuable insights and strategies for professional growth.
00:00 Introduction to the Dore Podcast
00:22 Meet Jonathan Gilman: The Interlock Repair Prodigy
01:33 Jonathan's Journey: From Raking Lawns to Running a Business
02:59 Identifying Market Gaps and Building a Reputation
03:32 The Importance of Customer Service in Landscaping
04:57 Implementing Systems for Efficiency and Growth
07:00 Tracking and Analyzing Business Metrics
12:00 Innovative Compensation Plans for Crews
18:29 Challenges and Adaptations in Labor Management
25:17 Handling Warranty and Repairs
26:30 The Vicious Cycle in Trades
27:59 Building Trust with Clients
29:54 Importance of Clear Communication
44:15 Future Plans and Expansion
48:12 Conclusion and Contact Information
Dore Podcast
www.dorepodcast.com
info@dorepodcast.com
✨ Guest Information:
Jonathan Gilman – Owner, Ottawa Interlock Repair
🌐 Website: https://www.interlockrepair.com
📧 Email: info@interlockrepair.com
📷 Instagram: @interlockrepair
▶️ YouTube: @interlockrepairott
📘 Facebook: Ottawa Interlock Repair
💼 LinkedIn: Jonathan Gilman
⸻
DORE Property Management Details:
🌐 Websites:
• https://www.dorerentals.com
• https://www.dorepropertymanagement.com
• https://www.doremultiresidential.com
• https://www.blackburnlanding.com
📧 Email: admin@dorerentals.com
📱 Instagram: /dorepropertymanagement
📘 Facebook: /dorepropertymanagement
💼 LinkedIn: /dorerentals
Blackburn Landing:
🌐 www.blackburnlanding.com
📘 Facebook
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“Best known beats best, and visibility beats ability.” — Dan Dore
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