UCaaS vs. CCaaS vs. CPaaS

TNC's CTO, Craig Northveth, discusses how and why UCaaS, CCaaS and CPaaS are beginning to have a huge impact on the telecoms market with TNC’s Principal Consultant, Clare Tyndall, in this episode of TNC’s Down The Wire Podcast. 

The ‘as a service’ communications topics covered by Craig and Clare include:

• What the core principles of UCaaS, CCaaS and CPaaS are
• Why it is such a hot topic now
• Drill down into the Contact Centre solutions
• Unified Communications market overview
• Buying behaviours of large, UK based organisations 

A quick reminder about TNC:

• We are the UK’s largest independent telecoms professional services consultancy 
• We support over 280 major UK and multinational organisations
• We deliver the full lifecycle of Strategy, Sourcing, Deployment and In-life Managed Services, such as billing management, vendor management and in-life service management for all types of network and telecoms services

If you would like to find out more about how TNC can help you, and your organisation, we would be delighted to talk to you and share our experience and knowledge. Please get in touch using the below contact details.

https://www.networkcollective.co.uk/

https://www.linkedin.com/company/the-network-collective 

Email: [e-mail] 

Music by
Riptide by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/4288-riptide
License: http://creativecommons.org/licenses/by/4.0/