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October 14, 2025 45 mins

Jennifer Ballou's deployment to Afghanistan was supposed to overlap briefly with her husband's fourth combat tour. They'd have a couple of months in-country together, then he'd head home to the kids while she finished her year. That plan ended the night she learned he'd been killed in action.

She came home with his flag-draped casket and stepped into a new reality: single parent, senior leader, and a grieving spouse trying to make sense of it all. She talks about the tough balance between duty and family, the moments the Army got it right, the times they didn't, and how her kids showed resilience she'll never forget.

Now, as Chief of Staff for the Global War on Terrorism Memorial Foundation, Jennifer is still serving. This time, by making sure the stories of service and sacrifice are never lost. This conversation is about loss, leadership, and finding purpose on the other side of tragedy.

Timestamps

  • 00:04:30 - The night everything changed in Afghanistan
  • 00:09:30 - Flying home with her husband's casket
  • 00:12:50 - Trying to lead soldiers while grieving
  • 00:21:20 - When leadership fell short-and when they stepped up
  • 00:29:40 - From Gold Star fellow to Chief of Staff at the GWOT Memorial Foundation

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