Episode Transcript
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Candace Rabourn (00:05):
At Ziegler, you are with a group where there are
people in place who can help youget there. You just have to
connect with the right people.
Sam Darc (00:16):
Welcome everyone to the driving vision podcast
brought to you by the ZiglerAuto Group. I'm your host, Sam
Dark. Be sure to subscribe tothe podcast. Like it if you do,
and leave a comment. Hey,everybody.
Welcome to the special editionof the driving vision future of
Zach Today. Today, we actuallyhave 2 special guests. Araya
Daniels, welcome back. You'reoften with us. Araya?
Ariah Daniels (00:38):
Thank you, Sam.
Sam Darc (00:39):
And then with us also and Araya's gonna tell us a
little bit why you're here.Here, doctor, yes. You heard
that right. We rarely hear thisin the automotive. But what's
cool about this setup here isthat the Ziegler Auto Group, we
bring the best of everyone fromall sorts of different
backgrounds and professions.
We've got a balloon pilot forcrying out out loud. We've got a
(00:59):
CPA. We've got attorneys. Wehave people from all fields. And
today with us, we have doctorCandace Rayborn.
Yes. You heard doctor iscorrect. And Araya, tell us a
little bit about Candace and whyshe's joining us today.
Ariah Daniels (01:11):
Oh, man, Sam. So I'm so excited to introduce
doctor, yes, doctor CandiceRayborn to the podcast today. So
Candice raised her hand and alsovolunteered to help lead our
next ZAG Women's Call. So thisis a series of coaching calls
that we have inside the ZiglerAuto Group where we bring female
(01:32):
leaders inside our auto group tospeak on topics that they're
passionate about. And so Candicehere just recently, and by
congratulations, just receivedher doctorate and PhD, did her
dissertation on a project andtopic that is very near and dear
to her heart which wasresilience.
(01:54):
And so I'm really excited tohave Candice join us and kinda
recap really the call that wejust had with the group of,
female leaders inside the autogroup. So welcome, Candice.
Candace Rabourn (02:04):
Absolutely. Thank you, guys. And, of course,
whenever we speak to Ziggler,and you know we love to be the
best, one of the things that wasimportant to me as I was
completing this journey, this 18year long school marathon as it
were, I was working with thebest to come to a conclusion
there. So all of the women whoresponded for the sake of this
(02:27):
survey, out of the, 55 surveyswe sent out, we got 41 responses
back. So that's a 75% returnrate, which is just about
unheard of when you're talkingabout this kind of survey, and
they really are the first groupof women that have ever been
surveyed in an automotivecontext.
(02:48):
So we talk about being the besthere all the time. We talk about
bringing the excellence. Howcool is it for us to have the
first group of female leadersever surveyed on resilience in
an automotive group?
Sam Darc (02:59):
So I love it. And before you go into the
resilience, let's get somebackground on you. So you sell
at our Granville stores. Yousell Chryslers. You're
incredible.
You do a great job. You recentlyrun won the walk around
competition. So congratulationsto you. Why on earth does a
salesperson at the Ziegler AutoGroup decide to go out and get a
PhD in resilience?
Candace Rabourn (03:17):
So funny enough, I actually when I first
was hired here, I was in theprocess of finishing up my MBA.
Now when I got my MBA, I,focused on luxury retail spaces
and using, retail theater inthose spaces to enhance client
experiences. And after that, I'dlove to say there was a profound
(03:39):
reason that I decided to go formy doctorate, but I have, my mom
and I actually finished our MBAstogether, and she said, you
know, if you go for a doctorate,they'll give you an even fancier
hat. So, as it turns out, thatwas all of the convincing I
needed to then commit to about 6more years of, late nights and
(04:02):
long studies, and, here we are.
Sam Darc (04:05):
So let me ask this. You're in the auto auto
industry. Again, the autoindustry is cool because it
brings people from allbackgrounds. You actually get to
bring your strengths andcontribute to the whole, make us
better. Do you intend to dosomething different with this
outside of automotive?
Or is your intent to stay withwithin automotive? And if to
stay, why? Why go to all thateffort?
Candace Rabourn (04:25):
So that's a a little bit of a twofold answer
for me. For me, I think thereare so many topics in the
automotive industry that arecompletely unexplored. We're not
always seen as an industry thatis as I don't wanna say serious,
but as serious enough to meritacademic study. But I think that
(04:47):
we are super relevant. We'reobviously a major driver of the
economy.
There's 1,000,000 and1,000,000,000 of dollars that we
generate year over year, andsome of the actual automotive
topics are special. You don'talways have that same 30 day
versus 365 day sell cycle, andthere's unique insights that we
(05:09):
can get in the automotiveindustry that we can get nowhere
else. So for me, I plan onstaying in cars.
Sam Darc (05:16):
Very cool. As you went through this process of getting
a PhD, it's a massive process.How many years again did you
say?
Candace Rabourn (05:22):
So it was just under 7 years for this one.
Sam Darc (05:25):
7 years. Was there anything about your role in
selling at Granville that madegetting the PhD better? Or shot
like, I imagine like, academiais so different. I imagine you
walking into the universitywhere you were getting your PhD
and they're like, what are youup to now? And you're like, I
sell cars.
And maybe somebody said, that'swrong. What are you doing?
(05:45):
Right? Like like, was thereanything about the fact that
you're in the automotiveindustry and you're pursuing a
PhD that surprised you or anyoneelse? Was there any big learning
there?
Candace Rabourn (05:54):
It's, it's kind of a mixed bag. Now the funniest
thing is and I shared this withAraya because I had my defense
of this whole dissertation theweek after we did the walk
around competition. And theentire process I've been with
the Zigler Group for about 6years now, have been in Zigler
Granville the whole time. I do aChrysler Dodge Deep and Ram and
(06:16):
now Maserati Alfa Siya. Andafter I did my presentation,
they said, the presentation youjust gave is one of the best
we've ever seen.
The way you took all thecomplicated statistics and
facts, progressed through themwell, you kept it moving.
Spectacular presentation. And inthat moment, I could only think
(06:36):
of as we were doing the walkaround competition, as we're
presenting the same kind ofinformation to our clients every
single day. We have to takethese super complicated
spacecraft like vehicles andbreak it down in a way that our
clients understand walk aroundcompetition, not from you, but
your
Sam Darc (06:54):
code number 1 was he set the car on fire. So, Araya,
the question I have for Candaceis, did you set your thesis on
fire as you defended it? Wasthat part of the, showmanship of
it? Showwomenship of it?
Candace Rabourn (07:08):
You know, I really should have used that
technique. I should have spokento them all about having it,
environmentally protected andthen just let the thing on fire.
Sam Darc (07:17):
Before we launch into resilience, last question for
me, and then I'd really love tohave Araya lead a converse and
I'll give a little bit ofcontext and background on women
at the Zag because I think whatyou're doing is so cool there
for women everywhere withinautomotive and all auto all
industries. So, Candice, whatwould you say to anyone who's
pursuing a higher degree, a PhD,an MBA about going into
(07:39):
automotive? Like, you're in aunique place because most people
in academia that high up don'tdecide to, hey, get into
automotive, although we havethem. What would you say to
somebody that wants to do thatafter getting the their degree?
Candace Rabourn (07:51):
I would say that a lot of these fields, in
particular, some of the culturebased ones, you have a new
almost a wild west to look at.If you wanna be a pioneer, if
you wanna look at things in anew way, this is the field for
you. And it isn't always goingto be easy. I mean, if you look
at the ups and downs we've hadthis year alone with CDK, with
(08:12):
different recalls, with anynumber of different problems
we've had, it's not as static assome topics people wanna look
at, but it's well worth puttingin the effort to discover
something new.
Sam Darc (08:24):
Yeah. Very cool. Very cool. So, Araya, a few months
ago, was it been 3 or 4 monthsthat you got together and and
put together this women at theZag, this group of of female
leaders and and employees andteam members across the Ziegler
Auto Group. Why did you do this?
Ariah Daniels (08:41):
Yeah, Sam. So I, you know, I was thinking looking
back now. So it was June we hadour first call. And over the
last year or so, it's it'salways been sort of on my heart
to create a space that allowedwomen in, not just necessarily
within our auto group, but inthe automotive industry and
business in general to haveanother space where they could
come and learn and grow andlearn from each other. So I just
(09:04):
started to notice within ourauto group in general that we
didn't have a space that allowedwomen to come through and just
freely share their thoughts.
Like, we have certain, you know,forums and things that that we
provide, but the space to justhave a group specifically for
our female leaders was just soapparent to me. The
conversations are just a littlebit different. They hit
(09:27):
different. They allow women tospeak up in spaces that maybe
they didn't feel initiallycomfortable with and it allows
them to build confidence inorder to carry that into other
areas of our industry or withinthe auto group or in their roles
in in as leaders inside the ZAG.So kicking off this series of of
calls has really been just sowonderful and near and dear to
(09:49):
my heart.
And to see a few of our femaleleaders inside the auto group be
able to to step up and raisetheir hand and say, hey. I'm
passionate about this topic. Ifeel like it's something that
I've done really well on, and Iwanna share that with others.
That's why we're doing this. Andso we've had some really great
guest speakers.
Carrie Ann Thomas, our directorof security started that call.
(10:09):
She kicked off our series withus and, Cheryl Percherioni, she
from from our, Orland Parkstores and now Candice. Candice,
came to me and said, hey. Iwould love to do this. I'm
actually just got a topic that'svery near and dear to me on
resiliency and just so happenedto tie so well in with her
research at school.
(10:31):
And I we were just all for it.So really excited to, to share a
little bit about our findingsfrom this call and her research
as well. Yeah.
Sam Darc (10:40):
Alright. Well, Candice, we're excited to get
into it. So what the heck doesresiliency have to do with being
a a female leader or a teammember at in automotive?
Candace Rabourn (10:50):
So resiliency or resilience is something that
all of us need. It's it'ssomething that you need both in
good times and bad, and it'ssomething that we all kind of
need to be aware of andconsistently work on. Now in
terms of women in the autogroup, one of the things that
all of the, the science of thisresearch has turned up is that
(11:11):
women use some slightlydifferent strategies to help
encourage a more resilient life,and one of the number one things
that we do is we often networkand then tap into these networks
when things are going bad. So wetap in for better feedback or
for perspective or we tap in forsome extra assistance. So one of
(11:31):
the things that we had a goal,Araya and I did have a good call
before the call, you know, makesure that we are both on the
same page, which funny enough, anumber of the points that we
made were identical.
So that's how we knew we're alittle bit aligned on that. And
we talked about using thisconversation about resilience
too as a great way to set upgoal setting for the next year
(11:53):
or 2. So one of the things thatwe did too is, we opened with a
quote that, both of us loved aswell, and it said, I cannot hate
myself into a version of me thatI will love. I cannot punish
myself in any way that willunmake the past. Now this idea
of resilience is not justovercoming individual obstacles.
(12:15):
It's seeing the position whereyou're at and the setbacks that
you had is a springboardforward. So how do we encourage
people when we see somethinglike the CDK outage or, like,
even COVID? One of the bestanswers we had was about the
Mercedes store setting up theremote services during COVID.
And how do we see some of thesetroubles as a way to create
(12:36):
something better than what wecurrently have? And, resilience
is a a key way for us toaccomplish that.
And we we talked a little bitabout the the 4 pillars to a
resilient life. So taking careof your health, you know, mental
and physical health, giving andseeking support from others,
(12:56):
which was a really cool theme wesaw emerging in a lot of the
women's answers is it's not justthem seeking support that they
do in hard times, but it'sgiving of themselves that helps
them feel more resilient.
Sam Darc (13:09):
I love what you're saying here. So you think about
a moment that requiresresilience in our daily life in
automotive. Like, we think thepast, COVID, the shutdown, that
was crazy. CDK, super extreme.There are also some pretty
unexpreme examples.
Right? I might show up to workhoping to get a promotion and
may not get it. I might show upto work and someone might say
(13:31):
something to me, and I might befrustrated with the tone or the
way that they approached me.Mhmm. And you gave us 4 you gave
us 2 right out the gate superstrong answers to support this.
1 is physical health, and we'velong believed that. Araya, you
are a great example of that.What is it about physical health
that leads to resilience? That'snot just a a guy versus girl
(13:55):
thing. That's everybody.
Right? What is it about physicalhealth that allows us to be more
resilient, Araya?
Ariah Daniels (14:00):
Yeah. Along with taking care of yourself, there
are so many other greatstrategies that I think we'll
touch base on here in a second.And
Candace Rabourn (14:05):
Yeah.
Ariah Daniels (14:05):
What what it takes to stay calm in tough
times. And fitness in general isa great tool to use to to show
you that you can do hard thingsand come out on the other side
and feel better. And I alwayslook at fitness as something
that helps me more mentally thanit does physically. And so when
you have conquered whatever itis, if you if you're doing sets
(14:25):
of bicep curls and you pick upheavier weight and you realize
that you can do that, oh, whatdo you know? Resilience has been
built.
So Yeah. Like little things likethat just in fitness really set
the tone for creating, thatresilient mind. And I think
that's such a a great example ofhow we use those kind of
strategies for our physicalhealth to to remain resilient.
(14:46):
But some other ones that I thinkwere that were just so powerful
to talk about, and I thinkCandice and I can share great
words of advice for being ableto stay calm in tough times is
things like that. Like goinggoing to workout, going for a
walk, just taking a a deepbreath.
Maybe it's meditating, doingsome kind of that mental health
check-in. There were a lot ofjust different things that
(15:09):
helped people stay grounded thatthey shared in the call to, to
stay resilient during thosetimes. And I think those were
just worthy of sharing herebecause they were so powerful in
helping all of us in differentways and be able to say, like,
oh, I've never really thoughtabout that strategy. That that's
something that I'll try nexttime that maybe I'm faced with a
(15:29):
situation. So little things likethat I thought were so powerful.
Candice, were there anyonespecifically that I think stuck
to you from the question 1?
Candace Rabourn (15:39):
Now, from some of the questions, I think one of
the most important ones that wehad covered was on the self
reliance part of it, which isself reliance, of course, being
a very big part of resilience,which is not just the belief in
oneself and one's abilities, butit's sort of the ability to
filter feedback, from otherpeople too. A lot of us talked
(16:01):
about your gut instinct andunderstanding when advice or
feedback from others may or maynot be to your best benefit.
Ariah Daniels (16:10):
Yeah. Yeah. That was a powerful one too. And I I
loved because everyone reallydove into see seeking that
strategy of, like, hey. I mightgo gather someone's perception
about this certain instance thatI'm in.
And being able to receive thatfeedback, like you said, can
sometimes be helpful or nothelpful. And maybe especially if
there are people against you,then it's not it's not so
(16:32):
helpful. Right? So relying onthat gut feedback and being self
reliant in those instances,which actually brought up
another really great topic thatboth of you and I answered
similarly on was impostersyndrome. So the times that
maybe we doubt ourselves moreduring certain things, maybe
we're we're questioning ourworth or our ability to do
(16:53):
something or get throughsomething.
And then going to seek advicefrom others that can either give
us energy or it can totallystrip it away. Right? So
Candace Rabourn (17:02):
Absolutely.
Ariah Daniels (17:03):
Drop that imposter syndrome, that sense of
like, oh gosh. Am I even capableof doing this? And relying on
your gut to know that you'veprepared for something or that
you are capable of something.That self talk is so powerful.
So I loved that part of of thatself reliant piece.
Candace Rabourn (17:19):
Yeah. Which, of course, then leads into the
final two of those four pillarsfor a resilient life. Number 3
is then balancing rest,responsibility, and recreation,
and number 4 is then engagingfully in life. And like we said,
there are those times, and itcame through again across the
call in different ways, where wehave to balance our
(17:40):
responsibility in certain areasand our ability to take those
moments for ourself with thenour other responsibilities to
make sure that we stay balanced,that we stay invigorated and
have resilience to keep going inspite of some difficulties we
may be having.
Ariah Daniels (17:57):
Yeah. Absolutely. I love that portion, because
that comes from the last twoquestions that we talked about,
and those are part of the thepillars. Right? Our last two two
pillars.
Mhmm. But we we talked a lotabout those two things and being
able to balance. And especiallyfor, for 2 like us, Candice, you
and I have resonated in the factwhere we have a hard time
(18:19):
sometimes celebrating thosethings because we're constantly
moving in different directionsor taking on maybe too much that
we think we can't handle, andthen we find ourselves feeling
unbalanced. But just funny to towork through that. But I
Candace Rabourn (18:34):
mean, I it has been said I've never found a
candle. I didn't find a way toburn both ends on. It's like it
seems like there's so muchopportunity here, and it's it's
always so important to havethose people in your life, the
ones that you can trust and theones that empower you to make
your own more autonomousdecisions too that say, hey. Is
(18:55):
this really the most productivething that you can be doing? It
seems so much more productive tohave 37,000 things going on at
the same time, but is thisreally contributing to your
bigger goals, to your biggerideas of what you would like to
accomplish?
Yeah.
Ariah Daniels (19:10):
Yeah. Or even fulfilling your purpose. Right?
Like, what is your purpose oryour mission? Which really
brings up another great topic ofour conversation and being that
meaningfulness.
So
Candace Rabourn (19:21):
Mhmm.
Ariah Daniels (19:21):
Meaningfulness fullness and resiliency. And the
question we asked everyone onthe call is had have you ever
experienced a time when maybeyour sense of purpose wavered in
your job? And what did that looklike? Conversations with
colleagues. How did how didconnecting with someone, help
you find meaning behind what youdo?
And you have to share what wasthe activity we had everyone do
(19:43):
as when we first asked thatquestion.
Candace Rabourn (19:45):
So and we had everybody raise their right hand
and put it over their heart andbasically reflect on the idea
that the heart that is beatingin their chest and the air in
their lungs, that is their mainpurpose. You are not responsible
in some ways for things beyondthat. Everything else is you
know, it's the the frosting onthe cake, but these are the
(20:06):
things that are the, coremeaning in your life too.
Ariah Daniels (20:10):
Yeah. I think it's just so apparent as a human
being being is there's timesthat probably every human on
this earth is at one point oranother question like, hey. What
is my purpose here? What am Ipassionate about or whatever?
And to have a conversation with,another group of like minded
women who have all said, like,hey.
I've been in that boat, andthese are the things that I've
(20:30):
done to really help pull out mypurpose or what is my why and
lean into others who also seethat purpose in you was so
powerful on this call. And wejust had such a great connection
with each other in our roles,you know, like, just to to see
everyone in their role. Someonetalked about, they shared
vulnerably, like, hey, I feltlike during COVID, like, my role
(20:51):
was just completely irrelevantto what what the auto group
needed. And then remindingourselves, like, no, like
everyone has a purpose. Everyonehas a stated role for a reason.
So it was cool to be able toconnect in that way and just
really help everyone realign intheir purpose and what they do
and to know that they matter. SoI love that.
Sam Darc (21:09):
I have a question for the guys. I'm gonna come in here
just just briefly because thisis such a good and important
conversation. So you say thatthat women are more likely to
have a support group, morelikely to, go to others to get
some feedback and and and getsome help. How do you create
that network? And and how do youdecide what is helpful and
(21:31):
what's not?
Because I think in leadership,but also in following and being
a teammate, it's tough to knowlike, you can't just ask anyone
for help. You can't just askanyone for advice because not
everyone cares enough to givegood advice. Right? And we need
a good network. We need goodadvice.
We need good support. Inautomotive, you can spiral so
(21:52):
quickly to the negative. How howdo you find that good group?
Candace Rabourn (21:58):
So I appreciate that you brought up the male
perspective too. Because thisnetworking
Sam Darc (22:03):
because we don't ask anybody for anything, Candice.
Nothing.
Candace Rabourn (22:07):
Which is why you guys struggle sometimes is
what the science shows us. Theysay that, women will build these
networks in a lot of times muchto their detriment. It's very
damaging for guys, but they tendto feel like they have to do it
by themselves
Sam Darc (22:23):
We do.
Candace Rabourn (22:23):
Or that they lose some kind of respect. Yes.
And
Sam Darc (22:27):
This is true. This is not true.
Candace Rabourn (22:30):
It it is. And what they say is sometimes what
you'll see in women who arehaving moments of low resilience
is they'll get they can bedepressed. They can be isolated,
and men will do the same thing.But for men, they say it
expresses themselves a lot morephysically. So very few of your
male friends would likely say,hey.
I'm having trouble with myresilience right now. But plenty
(22:52):
of your male friends, I bet,would say, hey. My heart rate,
my blood pressure's through theroof. I'm struggling with type 2
diabetes. I'm having a hard timedrinking too much.
I don't sleep well at night.Like, these are the things that
for guys, they notice thephysical parts of it more, and
it's why, I try and sort of putthe word out there as well that
(23:16):
there's nothing weak abouttelling anybody else that you
need to fortify yourself forwhat is to come. The biggest
thing that you can do is to makethese networks where you get
support from others who havewalked in the shoes before, and
some of it is what we weretalking about with gut instinct.
So you can rely on some peoplebased on their track record, and
(23:37):
you can rely on some thingspeople based on their actions.
An action speaks a 1,000 words,something like that.
My mind is
Sam Darc (23:44):
not catching up. There we go. Yeah.
Candace Rabourn (23:46):
There we go. And and that's what we see is
that as we find these peoplethat we are aligned with, not
just action wise, but that wecan align with on a deeper
level. So if they have similarvalues to us, it's important to
keep those types of people inour lives so that in hard times,
(24:09):
we can tap into that. Tap intothe deeper things when the more
shallow things are having a hardtime.
Ariah Daniels (24:16):
I think a word that comes to mind too is pride.
And this is a moment, like takegender out of it. Right? I think
both male and females can havesuch a high sense of pride. A
lot of type a who feel like theycan do it on their own, guilty.
So that's something that I'vehad to learn. I've had to really
learn like, Hey, in moments ofdistress or times where I'm not
(24:38):
feeling so resilient, in past Ihave said, Oh, no one needs
this. No one needs to bear whatI'm going through. So I'll
handle it myself. Right.
But as as I've grown in myleadership and not just
personally, but professionally,when I find myself struggling
with a task at work, like I havebecome so it's taken such a long
time for me, but it's it's easynow for me to say, raise my hand
(25:00):
and say, hey, I need some help.Can you give me some
perspective? Can you give mesome support on this? And that
just makes such a world, ofdifference. And especially when
you do it from a place of justbeing vulnerable and saying,
hey.
I'm not perfect. I need somehelp. That being able to to do
that is so liberating. And Iwould encourage people to find
that network, find those 1 or 2people inside work that you can
(25:23):
lean on in times of of feelingthat way and drop your sense of
pride to just say, hey. I wannabe better and I need some help.
Candace Rabourn (25:32):
And I love that you used the example earlier of
weight lifting because that'sthe best example for it. The
more you are willing to do smallmoments of reaching out for
help, the bigger, you will beable to make that. You'll be
able to ask for help on thethings that truly matter most to
you and accomplish greater goalsthan you can ever imagine if
(25:53):
you're willing to take thosesmall initial steps of saying,
hey. Maybe I don't have everyanswer that has ever been.
Ariah Daniels (25:59):
Hopefully, that helps you, Sam, with some tasks
and different strategies thatwe've used.
Sam Darc (26:04):
I think it's a great idea. I still struggle with the
idea of saying I'm having atough time being resilient at
this moment. I think most guysare just gonna say string
together 3 or 4 four letterwords and talk about how life
sucks at the moment. And so butmaybe there's something good
about that. Right?
So but I love this idea offinding that network, finding
that group, finding that tribe,and leaning and relying on them.
(26:25):
And I think it is so, inspiring.The group that you've created
here at Ziegler, it goes back Ithink Araya shared this. I
posted somewhere on socialsomewhere that automotive is the
greatest industry of opportunityin the American economy right
now. You can come with anybackground.
It doesn't matter, you know,your education level. It doesn't
matter your your socioeconomics.And there was a a a person, a
(26:48):
woman that posted the socialangry and she said, it's not
true. Women are not treated thesame in automotive as men are.
And we had an interesting backand forth conversation.
And I think what you're provinghere with this is is that
together supporting each other,we create more opportunity for
each other. And you're inspiringeach other and and you're also,
(27:12):
helping all of us to seeopportunities for for growth as
you do it.
Ariah Daniels (27:16):
Yeah. I think that's a mindset thing. What
you're sharing, Sam, is thatpeople can choose to keep their
blinders on and and not seeopportunity or they can actually
choose to see it. And, you know,like, okay. Historically, yeah.
Could we say that this, thisindustry has certainly been male
dominated and even now? So ourauto group contains 20 percent
women, but what we have beenprovided, the space and
(27:39):
opportunity to create anetworking system with female
leaders has been awesome andreally changed a lot of
different mindsets andleadership for other female
leaders inside the organizationand just provided a space for
them to grow. So, yeah,definitely I love
Candace Rabourn (27:54):
it. And I would say, as opposed to, trying to
encourage men to walk up totheir friends and say I'm
feeling particularly lowresilience today.
Sam Darc (28:02):
Yeah. And and you do
Candace Rabourn (28:04):
that for the yeah. No. That's fair. I would
expect that. It's the themethods that we choose to reach
out to our friends has to beorganic.
So instead, just asking afriend, it was like, hey. Can we
grab a beer and just beinghonest? Hey. Let's talk about
how things suck for a while.That's perfectly fine too.
There
Sam Darc (28:22):
is my verbiage. It's like, dude, this sucks. Let's go
do something.
Candace Rabourn (28:26):
Yeah. We do This sucks. Let's go spend some
time outside. Like, it'sperfectly fine. It doesn't Yeah.
I feel like sometimes thatprevents a lot of people from
getting more help as they feellike it has to be this big grand
thing. I'm just asking you totalk to someone you know if
you're having a hard time. It'sit doesn't have to be some fancy
(28:46):
flowery big worded thing.
Sam Darc (28:49):
That's awesome. Well, Araya, we're gonna give you the
last word. Doctor CandaceRayborn, super awesome that
you're here. We appreciate yousharing your perspectives with
us today. And I would say, mostof all, we appreciate you for
continuing to be in theautomotive group even though
you're a PhD now.
I think it is so cool thatyou're bringing that background,
that experience to make yourstore better, to bless lives of
your customers, and better todeliver that ultimate automotive
(29:11):
experience. And Araya, to you,before you get that last word,
thanks for putting this grouptogether. It's fun to be a part
of it kind of, like, outside in,you've allowed us as a podcast
audience to join it. So, Araya,we'll give you the last words
and, and we appreciate you allbeing here.
Ariah Daniels (29:26):
You know, I'm gonna give Candace the last
word, but I am gonna end firstmy portion to just say thank you
so much to Candice and for herknowledge and wisdom on sharing
this and helping lead the chargeon a survey and something that
will really make a huge impacton female leaders inside the
automotive industry. So,Candice, thank you so much.
Thank you so much for yourresearch and your time and and
(29:48):
really sharing your knowledgewith the auto group and our
listeners out there. So,Candice, last words.
Candace Rabourn (29:55):
Last words from Candice. I did wanna once again
say thank you for both theopportunity to be on the podcast
and to both participate in thewomen's group and lead the
women's group. The only lastthing I would wanna say is that
I agree a 100% with Sam. In theauto industry, the sky's the
limit, whether that looks foryou like, spending 18 years in
(30:15):
school, whether that looks foryou like becoming the best in
sales or in service, you arethe, arbiter of your fate. You
are the architect of yourdestiny here.
And at Ziegler, you are with agroup where there are people in
place who can help you getthere. You just have to connect
with the right people.
Sam Darc (30:31):
Awesome. Thank you all. A huge thanks to Candace
Rayborn and Araya Daniels forcontributing to this week's
episode. Until next week, howare you driving vision today?
At Ziegler, you are with a group where there are
people in place who can help youget there. You just have to
connect with the right people.
Sam Darc (00:16):
Welcome everyone to the driving vision podcast
brought to you by the ZiglerAuto Group. I'm your host, Sam
Dark. Be sure to subscribe tothe podcast. Like it if you do,
and leave a comment. Hey,everybody.
Welcome to the special editionof the driving vision future of
Zach Today. Today, we actuallyhave 2 special guests. Araya
Daniels, welcome back. You'reoften with us. Araya?
Ariah Daniels (00:38):
Thank you, Sam.
Sam Darc (00:39):
And then with us also and Araya's gonna tell us a
little bit why you're here.Here, doctor, yes. You heard
that right. We rarely hear thisin the automotive. But what's
cool about this setup here isthat the Ziegler Auto Group, we
bring the best of everyone fromall sorts of different
backgrounds and professions.
We've got a balloon pilot forcrying out out loud. We've got a
(00:59):
CPA. We've got attorneys. Wehave people from all fields. And
today with us, we have doctorCandace Rayborn.
Yes. You heard doctor iscorrect. And Araya, tell us a
little bit about Candace and whyshe's joining us today.
Ariah Daniels (01:11):
Oh, man, Sam. So I'm so excited to introduce
doctor, yes, doctor CandiceRayborn to the podcast today. So
Candice raised her hand and alsovolunteered to help lead our
next ZAG Women's Call. So thisis a series of coaching calls
that we have inside the ZiglerAuto Group where we bring female
(01:32):
leaders inside our auto group tospeak on topics that they're
passionate about. And so Candicehere just recently, and by
congratulations, just receivedher doctorate and PhD, did her
dissertation on a project andtopic that is very near and dear
to her heart which wasresilience.
(01:54):
And so I'm really excited tohave Candice join us and kinda
recap really the call that wejust had with the group of,
female leaders inside the autogroup. So welcome, Candice.
Candace Rabourn (02:04):
Absolutely. Thank you, guys. And, of course,
whenever we speak to Ziggler,and you know we love to be the
best, one of the things that wasimportant to me as I was
completing this journey, this 18year long school marathon as it
were, I was working with thebest to come to a conclusion
there. So all of the women whoresponded for the sake of this
(02:27):
survey, out of the, 55 surveyswe sent out, we got 41 responses
back. So that's a 75% returnrate, which is just about
unheard of when you're talkingabout this kind of survey, and
they really are the first groupof women that have ever been
surveyed in an automotivecontext.
(02:48):
So we talk about being the besthere all the time. We talk about
bringing the excellence. Howcool is it for us to have the
first group of female leadersever surveyed on resilience in
an automotive group?
Sam Darc (02:59):
So I love it. And before you go into the
resilience, let's get somebackground on you. So you sell
at our Granville stores. Yousell Chryslers. You're
incredible.
You do a great job. You recentlyrun won the walk around
competition. So congratulationsto you. Why on earth does a
salesperson at the Ziegler AutoGroup decide to go out and get a
PhD in resilience?
Candace Rabourn (03:17):
So funny enough, I actually when I first
was hired here, I was in theprocess of finishing up my MBA.
Now when I got my MBA, I,focused on luxury retail spaces
and using, retail theater inthose spaces to enhance client
experiences. And after that, I'dlove to say there was a profound
(03:39):
reason that I decided to go formy doctorate, but I have, my mom
and I actually finished our MBAstogether, and she said, you
know, if you go for a doctorate,they'll give you an even fancier
hat. So, as it turns out, thatwas all of the convincing I
needed to then commit to about 6more years of, late nights and
(04:02):
long studies, and, here we are.
Sam Darc (04:05):
So let me ask this. You're in the auto auto
industry. Again, the autoindustry is cool because it
brings people from allbackgrounds. You actually get to
bring your strengths andcontribute to the whole, make us
better. Do you intend to dosomething different with this
outside of automotive?
Or is your intent to stay withwithin automotive? And if to
stay, why? Why go to all thateffort?
Candace Rabourn (04:25):
So that's a a little bit of a twofold answer
for me. For me, I think thereare so many topics in the
automotive industry that arecompletely unexplored. We're not
always seen as an industry thatis as I don't wanna say serious,
but as serious enough to meritacademic study. But I think that
(04:47):
we are super relevant. We'reobviously a major driver of the
economy.
There's 1,000,000 and1,000,000,000 of dollars that we
generate year over year, andsome of the actual automotive
topics are special. You don'talways have that same 30 day
versus 365 day sell cycle, andthere's unique insights that we
(05:09):
can get in the automotiveindustry that we can get nowhere
else. So for me, I plan onstaying in cars.
Sam Darc (05:16):
Very cool. As you went through this process of getting
a PhD, it's a massive process.How many years again did you
say?
Candace Rabourn (05:22):
So it was just under 7 years for this one.
Sam Darc (05:25):
7 years. Was there anything about your role in
selling at Granville that madegetting the PhD better? Or shot
like, I imagine like, academiais so different. I imagine you
walking into the universitywhere you were getting your PhD
and they're like, what are youup to now? And you're like, I
sell cars.
And maybe somebody said, that'swrong. What are you doing?
(05:45):
Right? Like like, was thereanything about the fact that
you're in the automotiveindustry and you're pursuing a
PhD that surprised you or anyoneelse? Was there any big learning
there?
Candace Rabourn (05:54):
It's, it's kind of a mixed bag. Now the funniest
thing is and I shared this withAraya because I had my defense
of this whole dissertation theweek after we did the walk
around competition. And theentire process I've been with
the Zigler Group for about 6years now, have been in Zigler
Granville the whole time. I do aChrysler Dodge Deep and Ram and
(06:16):
now Maserati Alfa Siya. Andafter I did my presentation,
they said, the presentation youjust gave is one of the best
we've ever seen.
The way you took all thecomplicated statistics and
facts, progressed through themwell, you kept it moving.
Spectacular presentation. And inthat moment, I could only think
(06:36):
of as we were doing the walkaround competition, as we're
presenting the same kind ofinformation to our clients every
single day. We have to takethese super complicated
spacecraft like vehicles andbreak it down in a way that our
clients understand walk aroundcompetition, not from you, but
your
Sam Darc (06:54):
code number 1 was he set the car on fire. So, Araya,
the question I have for Candaceis, did you set your thesis on
fire as you defended it? Wasthat part of the, showmanship of
it? Showwomenship of it?
Candace Rabourn (07:08):
You know, I really should have used that
technique. I should have spokento them all about having it,
environmentally protected andthen just let the thing on fire.
Sam Darc (07:17):
Before we launch into resilience, last question for
me, and then I'd really love tohave Araya lead a converse and
I'll give a little bit ofcontext and background on women
at the Zag because I think whatyou're doing is so cool there
for women everywhere withinautomotive and all auto all
industries. So, Candice, whatwould you say to anyone who's
pursuing a higher degree, a PhD,an MBA about going into
(07:39):
automotive? Like, you're in aunique place because most people
in academia that high up don'tdecide to, hey, get into
automotive, although we havethem. What would you say to
somebody that wants to do thatafter getting the their degree?
Candace Rabourn (07:51):
I would say that a lot of these fields, in
particular, some of the culturebased ones, you have a new
almost a wild west to look at.If you wanna be a pioneer, if
you wanna look at things in anew way, this is the field for
you. And it isn't always goingto be easy. I mean, if you look
at the ups and downs we've hadthis year alone with CDK, with
(08:12):
different recalls, with anynumber of different problems
we've had, it's not as static assome topics people wanna look
at, but it's well worth puttingin the effort to discover
something new.
Sam Darc (08:24):
Yeah. Very cool. Very cool. So, Araya, a few months
ago, was it been 3 or 4 monthsthat you got together and and
put together this women at theZag, this group of of female
leaders and and employees andteam members across the Ziegler
Auto Group. Why did you do this?
Ariah Daniels (08:41):
Yeah, Sam. So I, you know, I was thinking looking
back now. So it was June we hadour first call. And over the
last year or so, it's it'salways been sort of on my heart
to create a space that allowedwomen in, not just necessarily
within our auto group, but inthe automotive industry and
business in general to haveanother space where they could
come and learn and grow andlearn from each other. So I just
(09:04):
started to notice within ourauto group in general that we
didn't have a space that allowedwomen to come through and just
freely share their thoughts.
Like, we have certain, you know,forums and things that that we
provide, but the space to justhave a group specifically for
our female leaders was just soapparent to me. The
conversations are just a littlebit different. They hit
(09:27):
different. They allow women tospeak up in spaces that maybe
they didn't feel initiallycomfortable with and it allows
them to build confidence inorder to carry that into other
areas of our industry or withinthe auto group or in their roles
in in as leaders inside the ZAG.So kicking off this series of of
calls has really been just sowonderful and near and dear to
(09:49):
my heart.
And to see a few of our femaleleaders inside the auto group be
able to to step up and raisetheir hand and say, hey. I'm
passionate about this topic. Ifeel like it's something that
I've done really well on, and Iwanna share that with others.
That's why we're doing this. Andso we've had some really great
guest speakers.
Carrie Ann Thomas, our directorof security started that call.
(10:09):
She kicked off our series withus and, Cheryl Percherioni, she
from from our, Orland Parkstores and now Candice. Candice,
came to me and said, hey. Iwould love to do this. I'm
actually just got a topic that'svery near and dear to me on
resiliency and just so happenedto tie so well in with her
research at school.
(10:31):
And I we were just all for it.So really excited to, to share a
little bit about our findingsfrom this call and her research
as well. Yeah.
Sam Darc (10:40):
Alright. Well, Candice, we're excited to get
into it. So what the heck doesresiliency have to do with being
a a female leader or a teammember at in automotive?
Candace Rabourn (10:50):
So resiliency or resilience is something that
all of us need. It's it'ssomething that you need both in
good times and bad, and it'ssomething that we all kind of
need to be aware of andconsistently work on. Now in
terms of women in the autogroup, one of the things that
all of the, the science of thisresearch has turned up is that
(11:11):
women use some slightlydifferent strategies to help
encourage a more resilient life,and one of the number one things
that we do is we often networkand then tap into these networks
when things are going bad. So wetap in for better feedback or
for perspective or we tap in forsome extra assistance. So one of
(11:31):
the things that we had a goal,Araya and I did have a good call
before the call, you know, makesure that we are both on the
same page, which funny enough, anumber of the points that we
made were identical.
So that's how we knew we're alittle bit aligned on that. And
we talked about using thisconversation about resilience
too as a great way to set upgoal setting for the next year
(11:53):
or 2. So one of the things thatwe did too is, we opened with a
quote that, both of us loved aswell, and it said, I cannot hate
myself into a version of me thatI will love. I cannot punish
myself in any way that willunmake the past. Now this idea
of resilience is not justovercoming individual obstacles.
(12:15):
It's seeing the position whereyou're at and the setbacks that
you had is a springboardforward. So how do we encourage
people when we see somethinglike the CDK outage or, like,
even COVID? One of the bestanswers we had was about the
Mercedes store setting up theremote services during COVID.
And how do we see some of thesetroubles as a way to create
(12:36):
something better than what wecurrently have? And, resilience
is a a key way for us toaccomplish that.
And we we talked a little bitabout the the 4 pillars to a
resilient life. So taking careof your health, you know, mental
and physical health, giving andseeking support from others,
(12:56):
which was a really cool theme wesaw emerging in a lot of the
women's answers is it's not justthem seeking support that they
do in hard times, but it'sgiving of themselves that helps
them feel more resilient.
Sam Darc (13:09):
I love what you're saying here. So you think about
a moment that requiresresilience in our daily life in
automotive. Like, we think thepast, COVID, the shutdown, that
was crazy. CDK, super extreme.There are also some pretty
unexpreme examples.
Right? I might show up to workhoping to get a promotion and
may not get it. I might show upto work and someone might say
(13:31):
something to me, and I might befrustrated with the tone or the
way that they approached me.Mhmm. And you gave us 4 you gave
us 2 right out the gate superstrong answers to support this.
1 is physical health, and we'velong believed that. Araya, you
are a great example of that.What is it about physical health
that leads to resilience? That'snot just a a guy versus girl
(13:55):
thing. That's everybody.
Right? What is it about physicalhealth that allows us to be more
resilient, Araya?
Ariah Daniels (14:00):
Yeah. Along with taking care of yourself, there
are so many other greatstrategies that I think we'll
touch base on here in a second.And
Candace Rabourn (14:05):
Yeah.
Ariah Daniels (14:05):
What what it takes to stay calm in tough
times. And fitness in general isa great tool to use to to show
you that you can do hard thingsand come out on the other side
and feel better. And I alwayslook at fitness as something
that helps me more mentally thanit does physically. And so when
you have conquered whatever itis, if you if you're doing sets
(14:25):
of bicep curls and you pick upheavier weight and you realize
that you can do that, oh, whatdo you know? Resilience has been
built.
So Yeah. Like little things likethat just in fitness really set
the tone for creating, thatresilient mind. And I think
that's such a a great example ofhow we use those kind of
strategies for our physicalhealth to to remain resilient.
(14:46):
But some other ones that I thinkwere that were just so powerful
to talk about, and I thinkCandice and I can share great
words of advice for being ableto stay calm in tough times is
things like that. Like goinggoing to workout, going for a
walk, just taking a a deepbreath.
Maybe it's meditating, doingsome kind of that mental health
check-in. There were a lot ofjust different things that
(15:09):
helped people stay grounded thatthey shared in the call to, to
stay resilient during thosetimes. And I think those were
just worthy of sharing herebecause they were so powerful in
helping all of us in differentways and be able to say, like,
oh, I've never really thoughtabout that strategy. That that's
something that I'll try nexttime that maybe I'm faced with a
(15:29):
situation. So little things likethat I thought were so powerful.
Candice, were there anyonespecifically that I think stuck
to you from the question 1?
Candace Rabourn (15:39):
Now, from some of the questions, I think one of
the most important ones that wehad covered was on the self
reliance part of it, which isself reliance, of course, being
a very big part of resilience,which is not just the belief in
oneself and one's abilities, butit's sort of the ability to
filter feedback, from otherpeople too. A lot of us talked
(16:01):
about your gut instinct andunderstanding when advice or
feedback from others may or maynot be to your best benefit.
Ariah Daniels (16:10):
Yeah. Yeah. That was a powerful one too. And I I
loved because everyone reallydove into see seeking that
strategy of, like, hey. I mightgo gather someone's perception
about this certain instance thatI'm in.
And being able to receive thatfeedback, like you said, can
sometimes be helpful or nothelpful. And maybe especially if
there are people against you,then it's not it's not so
(16:32):
helpful. Right? So relying onthat gut feedback and being self
reliant in those instances,which actually brought up
another really great topic thatboth of you and I answered
similarly on was impostersyndrome. So the times that
maybe we doubt ourselves moreduring certain things, maybe
we're we're questioning ourworth or our ability to do
(16:53):
something or get throughsomething.
And then going to seek advicefrom others that can either give
us energy or it can totallystrip it away. Right? So
Candace Rabourn (17:02):
Absolutely.
Ariah Daniels (17:03):
Drop that imposter syndrome, that sense of
like, oh gosh. Am I even capableof doing this? And relying on
your gut to know that you'veprepared for something or that
you are capable of something.That self talk is so powerful.
So I loved that part of of thatself reliant piece.
Candace Rabourn (17:19):
Yeah. Which, of course, then leads into the
final two of those four pillarsfor a resilient life. Number 3
is then balancing rest,responsibility, and recreation,
and number 4 is then engagingfully in life. And like we said,
there are those times, and itcame through again across the
call in different ways, where wehave to balance our
(17:40):
responsibility in certain areasand our ability to take those
moments for ourself with thenour other responsibilities to
make sure that we stay balanced,that we stay invigorated and
have resilience to keep going inspite of some difficulties we
may be having.
Ariah Daniels (17:57):
Yeah. Absolutely. I love that portion, because
that comes from the last twoquestions that we talked about,
and those are part of the thepillars. Right? Our last two two
pillars.
Mhmm. But we we talked a lotabout those two things and being
able to balance. And especiallyfor, for 2 like us, Candice, you
and I have resonated in the factwhere we have a hard time
(18:19):
sometimes celebrating thosethings because we're constantly
moving in different directionsor taking on maybe too much that
we think we can't handle, andthen we find ourselves feeling
unbalanced. But just funny to towork through that. But I
Candace Rabourn (18:34):
mean, I it has been said I've never found a
candle. I didn't find a way toburn both ends on. It's like it
seems like there's so muchopportunity here, and it's it's
always so important to havethose people in your life, the
ones that you can trust and theones that empower you to make
your own more autonomousdecisions too that say, hey. Is
(18:55):
this really the most productivething that you can be doing? It
seems so much more productive tohave 37,000 things going on at
the same time, but is thisreally contributing to your
bigger goals, to your biggerideas of what you would like to
accomplish?
Yeah.
Ariah Daniels (19:10):
Yeah. Or even fulfilling your purpose. Right?
Like, what is your purpose oryour mission? Which really
brings up another great topic ofour conversation and being that
meaningfulness.
So
Candace Rabourn (19:21):
Mhmm.
Ariah Daniels (19:21):
Meaningfulness fullness and resiliency. And the
question we asked everyone onthe call is had have you ever
experienced a time when maybeyour sense of purpose wavered in
your job? And what did that looklike? Conversations with
colleagues. How did how didconnecting with someone, help
you find meaning behind what youdo?
And you have to share what wasthe activity we had everyone do
(19:43):
as when we first asked thatquestion.
Candace Rabourn (19:45):
So and we had everybody raise their right hand
and put it over their heart andbasically reflect on the idea
that the heart that is beatingin their chest and the air in
their lungs, that is their mainpurpose. You are not responsible
in some ways for things beyondthat. Everything else is you
know, it's the the frosting onthe cake, but these are the
(20:06):
things that are the, coremeaning in your life too.
Ariah Daniels (20:10):
Yeah. I think it's just so apparent as a human
being being is there's timesthat probably every human on
this earth is at one point oranother question like, hey. What
is my purpose here? What am Ipassionate about or whatever?
And to have a conversation with,another group of like minded
women who have all said, like,hey.
I've been in that boat, andthese are the things that I've
(20:30):
done to really help pull out mypurpose or what is my why and
lean into others who also seethat purpose in you was so
powerful on this call. And wejust had such a great connection
with each other in our roles,you know, like, just to to see
everyone in their role. Someonetalked about, they shared
vulnerably, like, hey, I feltlike during COVID, like, my role
(20:51):
was just completely irrelevantto what what the auto group
needed. And then remindingourselves, like, no, like
everyone has a purpose. Everyonehas a stated role for a reason.
So it was cool to be able toconnect in that way and just
really help everyone realign intheir purpose and what they do
and to know that they matter. SoI love that.
Sam Darc (21:09):
I have a question for the guys. I'm gonna come in here
just just briefly because thisis such a good and important
conversation. So you say thatthat women are more likely to
have a support group, morelikely to, go to others to get
some feedback and and and getsome help. How do you create
that network? And and how do youdecide what is helpful and
(21:31):
what's not?
Because I think in leadership,but also in following and being
a teammate, it's tough to knowlike, you can't just ask anyone
for help. You can't just askanyone for advice because not
everyone cares enough to givegood advice. Right? And we need
a good network. We need goodadvice.
We need good support. Inautomotive, you can spiral so
(21:52):
quickly to the negative. How howdo you find that good group?
Candace Rabourn (21:58):
So I appreciate that you brought up the male
perspective too. Because thisnetworking
Sam Darc (22:03):
because we don't ask anybody for anything, Candice.
Nothing.
Candace Rabourn (22:07):
Which is why you guys struggle sometimes is
what the science shows us. Theysay that, women will build these
networks in a lot of times muchto their detriment. It's very
damaging for guys, but they tendto feel like they have to do it
by themselves
Sam Darc (22:23):
We do.
Candace Rabourn (22:23):
Or that they lose some kind of respect. Yes.
And
Sam Darc (22:27):
This is true. This is not true.
Candace Rabourn (22:30):
It it is. And what they say is sometimes what
you'll see in women who arehaving moments of low resilience
is they'll get they can bedepressed. They can be isolated,
and men will do the same thing.But for men, they say it
expresses themselves a lot morephysically. So very few of your
male friends would likely say,hey.
I'm having trouble with myresilience right now. But plenty
(22:52):
of your male friends, I bet,would say, hey. My heart rate,
my blood pressure's through theroof. I'm struggling with type 2
diabetes. I'm having a hard timedrinking too much.
I don't sleep well at night.Like, these are the things that
for guys, they notice thephysical parts of it more, and
it's why, I try and sort of putthe word out there as well that
(23:16):
there's nothing weak abouttelling anybody else that you
need to fortify yourself forwhat is to come. The biggest
thing that you can do is to makethese networks where you get
support from others who havewalked in the shoes before, and
some of it is what we weretalking about with gut instinct.
So you can rely on some peoplebased on their track record, and
(23:37):
you can rely on some thingspeople based on their actions.
An action speaks a 1,000 words,something like that.
My mind is
Sam Darc (23:44):
not catching up. There we go. Yeah.
Candace Rabourn (23:46):
There we go. And and that's what we see is
that as we find these peoplethat we are aligned with, not
just action wise, but that wecan align with on a deeper
level. So if they have similarvalues to us, it's important to
keep those types of people inour lives so that in hard times,
(24:09):
we can tap into that. Tap intothe deeper things when the more
shallow things are having a hardtime.
Ariah Daniels (24:16):
I think a word that comes to mind too is pride.
And this is a moment, like takegender out of it. Right? I think
both male and females can havesuch a high sense of pride. A
lot of type a who feel like theycan do it on their own, guilty.
So that's something that I'vehad to learn. I've had to really
learn like, Hey, in moments ofdistress or times where I'm not
(24:38):
feeling so resilient, in past Ihave said, Oh, no one needs
this. No one needs to bear whatI'm going through. So I'll
handle it myself. Right.
But as as I've grown in myleadership and not just
personally, but professionally,when I find myself struggling
with a task at work, like I havebecome so it's taken such a long
time for me, but it's it's easynow for me to say, raise my hand
(25:00):
and say, hey, I need some help.Can you give me some
perspective? Can you give mesome support on this? And that
just makes such a world, ofdifference. And especially when
you do it from a place of justbeing vulnerable and saying,
hey.
I'm not perfect. I need somehelp. That being able to to do
that is so liberating. And Iwould encourage people to find
that network, find those 1 or 2people inside work that you can
(25:23):
lean on in times of of feelingthat way and drop your sense of
pride to just say, hey. I wannabe better and I need some help.
Candace Rabourn (25:32):
And I love that you used the example earlier of
weight lifting because that'sthe best example for it. The
more you are willing to do smallmoments of reaching out for
help, the bigger, you will beable to make that. You'll be
able to ask for help on thethings that truly matter most to
you and accomplish greater goalsthan you can ever imagine if
(25:53):
you're willing to take thosesmall initial steps of saying,
hey. Maybe I don't have everyanswer that has ever been.
Ariah Daniels (25:59):
Hopefully, that helps you, Sam, with some tasks
and different strategies thatwe've used.
Sam Darc (26:04):
I think it's a great idea. I still struggle with the
idea of saying I'm having atough time being resilient at
this moment. I think most guysare just gonna say string
together 3 or 4 four letterwords and talk about how life
sucks at the moment. And so butmaybe there's something good
about that. Right?
So but I love this idea offinding that network, finding
that group, finding that tribe,and leaning and relying on them.
(26:25):
And I think it is so, inspiring.The group that you've created
here at Ziegler, it goes back Ithink Araya shared this. I
posted somewhere on socialsomewhere that automotive is the
greatest industry of opportunityin the American economy right
now. You can come with anybackground.
It doesn't matter, you know,your education level. It doesn't
matter your your socioeconomics.And there was a a a person, a
(26:48):
woman that posted the socialangry and she said, it's not
true. Women are not treated thesame in automotive as men are.
And we had an interesting backand forth conversation.
And I think what you're provinghere with this is is that
together supporting each other,we create more opportunity for
each other. And you're inspiringeach other and and you're also,
(27:12):
helping all of us to seeopportunities for for growth as
you do it.
Ariah Daniels (27:16):
Yeah. I think that's a mindset thing. What
you're sharing, Sam, is thatpeople can choose to keep their
blinders on and and not seeopportunity or they can actually
choose to see it. And, you know,like, okay. Historically, yeah.
Could we say that this, thisindustry has certainly been male
dominated and even now? So ourauto group contains 20 percent
women, but what we have beenprovided, the space and
(27:39):
opportunity to create anetworking system with female
leaders has been awesome andreally changed a lot of
different mindsets andleadership for other female
leaders inside the organizationand just provided a space for
them to grow. So, yeah,definitely I love
Candace Rabourn (27:54):
it. And I would say, as opposed to, trying to
encourage men to walk up totheir friends and say I'm
feeling particularly lowresilience today.
Sam Darc (28:02):
Yeah. And and you do
Candace Rabourn (28:04):
that for the yeah. No. That's fair. I would
expect that. It's the themethods that we choose to reach
out to our friends has to beorganic.
So instead, just asking afriend, it was like, hey. Can we
grab a beer and just beinghonest? Hey. Let's talk about
how things suck for a while.That's perfectly fine too.
There
Sam Darc (28:22):
is my verbiage. It's like, dude, this sucks. Let's go
do something.
Candace Rabourn (28:26):
Yeah. We do This sucks. Let's go spend some
time outside. Like, it'sperfectly fine. It doesn't Yeah.
I feel like sometimes thatprevents a lot of people from
getting more help as they feellike it has to be this big grand
thing. I'm just asking you totalk to someone you know if
you're having a hard time. It'sit doesn't have to be some fancy
(28:46):
flowery big worded thing.
Sam Darc (28:49):
That's awesome. Well, Araya, we're gonna give you the
last word. Doctor CandaceRayborn, super awesome that
you're here. We appreciate yousharing your perspectives with
us today. And I would say, mostof all, we appreciate you for
continuing to be in theautomotive group even though
you're a PhD now.
I think it is so cool thatyou're bringing that background,
that experience to make yourstore better, to bless lives of
your customers, and better todeliver that ultimate automotive
(29:11):
experience. And Araya, to you,before you get that last word,
thanks for putting this grouptogether. It's fun to be a part
of it kind of, like, outside in,you've allowed us as a podcast
audience to join it. So, Araya,we'll give you the last words
and, and we appreciate you allbeing here.
Ariah Daniels (29:26):
You know, I'm gonna give Candace the last
word, but I am gonna end firstmy portion to just say thank you
so much to Candice and for herknowledge and wisdom on sharing
this and helping lead the chargeon a survey and something that
will really make a huge impacton female leaders inside the
automotive industry. So,Candice, thank you so much.
Thank you so much for yourresearch and your time and and
(29:48):
really sharing your knowledgewith the auto group and our
listeners out there. So,Candice, last words.
Candace Rabourn (29:55):
Last words from Candice. I did wanna once again
say thank you for both theopportunity to be on the podcast
and to both participate in thewomen's group and lead the
women's group. The only lastthing I would wanna say is that
I agree a 100% with Sam. In theauto industry, the sky's the
limit, whether that looks foryou like, spending 18 years in
(30:15):
school, whether that looks foryou like becoming the best in
sales or in service, you arethe, arbiter of your fate. You
are the architect of yourdestiny here.
And at Ziegler, you are with agroup where there are people in
place who can help you getthere. You just have to connect
with the right people.
Sam Darc (30:31):
Awesome. Thank you all. A huge thanks to Candace
Rayborn and Araya Daniels forcontributing to this week's
episode. Until next week, howare you driving vision today?
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