October 21, 2024 • 30 mins
Tim Terrentine joins the show this week to discuss being resilient in the automotive industry.
Mark as Played
Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Tim Terrentine (00:05):
Hope kills the shame, and if that's out to do,
we can roll.
Sam DArc (00:16):
Welcome everyone to the driving vision podcast
brought to you by the ZiglerAuto Group. I'm your host, Sam
Dark. Be sure to subscribe tothe podcast. Like it if you do,
and leave a comment. Hey,everyone.
This week, we bring you an itemfrom the Zigler Auto Group. We
are deeply committed at Ziglerto personal development and
training both for ourprofessional and private lives.
(00:38):
This week, we share a messagefrom Tim Tarrantyne who
regularly trains with our teamsat the Zag. Today, we share this
month's topic. Hey, everybody.
Welcome to this episode of theDriving Vision Future of Zag
Today podcast. With us today,Tim Tarrantyne with Translators
Consulting Group. Tim, welcome.
Tim Terrentine (00:58):
Good to be here with you, Sam, Araya, Mike.
Sam DArc (01:01):
And as always, sidekicks, Mike Van Ryn, VP
training and development, andAraya Daniels also with,
training and development. Reallycool to be here with everybody.
The word of the day today andthe topic, resilience. Tim, what
what state of the world requiresresilience? What does the what
does the world look like thatneeds resilient people?
Tim Terrentine (01:23):
Mike, I'm an executive coach, and we've
learned to answer questions withquestions. And this one's not
playing. It's for real. Thequestion is, what doesn't
require
Sam DArc (01:32):
Yeah.
Tim Terrentine (01:32):
Resilience in 2024? We've got a lot coming at
us on every team, in every role.We at work, away from work, we
are bombarded with not onlydistraction, but really complex
challenges. We're trying tofigure it out, and that just
requires so much energy from us.It requires so much attention
(01:53):
and focus that, we're gonna haveto figure out how to draw from a
well we don't necessary we'renot necessarily able to touch.
Oh. Inside of us.
Sam DArc (02:07):
I love that.
Tim Terrentine (02:08):
Yeah. And so we we need to tap in differently
when the challengers is aredifferent.
Sam DArc (02:13):
We need to be prepared to draw from a well that we
don't necessarily oftentimesknow how to draw from. Araya,
like, you think about ouremployment world. You think
about the state of the economy,the state of politics, world
news. Like, it's insane. And wekeep saying that.
Like, for an employee of anybusiness, let alone one as
(02:35):
competitive as we're in,resilience is important, Araya.
Ariah Daniels (02:39):
Mhmm. Yeah. You know, I love this topic of
conversation. Resilience issomething that has continued to
come up not only for ourorganization, but the industry
and just the economy like you'retalking about. But even
personally, I think for a lot ofa lot of our team members, I
mean, that's it's such it's sucha choice.
(02:59):
And I love what Tim is sayingbecause, you know, sometimes we
don't know exactly when we needresiliency or how to pull that
out. But the more things thatyou go through, the more
resilient you become to evenfurther issues or situations
down the road. And I think it'sthis is just such a an awesome
topic to talk about. So lookforward to diving into this.
Sam DArc (03:21):
Alright. So, Araya, we're gonna ask Tim here in just
a minute to define resilience.In case we get lost in stuff,
nobody knows what we're talkingabout. But before we do that,
Mike Van Ryn, this is somethingthe Ziegler Auto Group's been
doing for years now. Why do wehave people like Tim Terentine
come in and speak to us and helpdevelop and train?
And how long has this been goingon for?
Yeah. Great question, Sam. Tim has been a integral
(03:41):
part of our team and and seen asa, another leader and facet that
can bring us information, Right?And bring us closer together and
help us help us be strong forourselves, but also for our
team, our culture, and then, inessence, for our customers. So
it's been 10 plus years that Timand I have been connected, and
Tim's been connected withZiegler and made a huge impact
across all of our stores.
(04:03):
And, we'd love to see what'scoming in the future as well for
Tim and for our teams.
And, Tim, it seems like quarterly, you're out
there. You're traveling. You'rewith our with our teams, and our
teams become stronger as aresult. What does it mean to you
to be part of the Ziegler teamworking with us and developing
leadership skills across thegroup and things like resilience
and and leadership and and andgetting, you know, performing in
(04:28):
in in intense and competitiveteams.
Tim Terrentine (04:31):
It's soul food for me, Sam, in a real way. I
mean, I really was a dream ofmine to grow up and try to be
helpful to people and use mygift. And when I was young, I
thought that was with abasketball and a and a
microphone. Mhmm. Little did Iknow, I'd be here in this moment
(04:54):
helping people see thingsdifferently so that they can be
different in what they do everyday and how they show up with
each other.
And when you get to do, and I domean get to do what I do every
day, it is a blessing. And Idon't I don't call it anything
other than that. It's it's adream come true, for me. And and
(05:14):
I sit there with all these verybusy people, talking about life
topics
Sam DArc (05:20):
Yeah.
Tim Terrentine (05:20):
That were in the way of us getting stuff done,
and and to watch people removethe barriers. To hear from them
how they're thinking different,and trying different, and their
teams are coming togetherdifferent. Sam, my goodness. Who
could ask for more? What didHarbaugh say?
Who's got it better than us? No.
Sam DArc (05:43):
That's right. It's beneath to see the relationship.
Referenced on a weekend when Michigan collapsed
at Washington. So
Tim Terrentine (05:50):
No. It helped us all.
Ariah Daniels (05:52):
Tim brings up a really good point that I think
is a great question to ask here.And, you know, Tim, you're
talking about leaning on thestrengths that you have to help
better serve us, right? Orbetter serve other organizations
out there and that's to helppeople. And we ask this kind of
question through these workshopson resilience is how do you help
(06:12):
people build resilience? And,you know, Mike had a great point
that said, you know, lean intoother people's talents and their
strengths.
Like, lean in the people aroundyou. And I think immediately of,
like, Mike is one of Mike's andI know Mike and I've known Mike
for a long time. One of Mike's,best talents is he's positive.
So he is he can be reallypositive in in times of
(06:34):
situations where perspectivemight just be skewed and you
might see something negativelyand all it takes is just a quick
conversation with Mike to say,hey, like, we can look at it
this way and that's a mindset.Right?
That's a choice to be able tomake to look at those things and
turn them around into a positivesituation. So I think that's
such a strong example of whatyou're sharing, Tim. Like,
(06:55):
you're utilizing your talentsand strengths to do what you
love to do to help people seethings differently and teach
people. And that's what we dowhen we're trying to build
resiliency is, to lean in thosepeople that have those talents.
Tim Terrentine (07:07):
Orion, it's like you're you're a prophet in some
ways because not only does Mikeshow it, but when we talked
about kind of the talents, thestrengths, the pillars of
resilient people, optimism isone of them. Mhmm. Mhmm.
Followed by, you know, selfbelief is another major driver,
(07:28):
right, of resilient people. Andit's not that you're not looking
at things realistically, becauserealistic thinking is 1 too.
But you can be realistic andoptimistic at the same time,
that even when things look bad.
Ariah Daniels (07:41):
Oh, I love that. Yeah.
Tim Terrentine (07:43):
You know, resilient people figure out a
way to see the positive, to findthe points where we can grow
from. And the example about whatMike does is a is a very real
example of that at play.
Sam DArc (07:57):
So, Tim, as you think about the characteristics that
are involved with someone who isresilient, who demonstrates
resilient behavior, let's firsttalk about how do you resilient
behavior. Let's first talk abouthow do you define resilience?
What is resilience?
Tim Terrentine (08:09):
Yeah. Sam, every time we try, every time we give
an effort at anything, we havepotential for both desirable and
undesirable outcomes. Like, itcould go either way every time
we take a swing. Resilience isthe idea that either way, we can
(08:29):
come through. We can make it tothe other side.
Simply put, it's how we face,how we recover, and how we
bounce forward from challenge.How we face, how we recover, and
how we bounce forward. Not justget back where we were after
hard times, but be able to findourselves at a different place
(08:52):
forward, moving forward. And Ithink that that's the heart of
resilience as it's defined.
Sam DArc (08:58):
You know, Mike, as we talked about this, you reacted
to the bounce forward. I'm alsoreacting to the recover. Because
truly in moments of resilience,like, facing the the obstacle is
a challenge, acknowledging thatthere may be a step back as we
go through a resilient momentthat will require us to recover
and anticipating that andstanding and facing that. And
(09:21):
then, Mike, you had a coolthought about bounce forward.
Yeah. I think if we look at things that we do
naturally, that we're very goodat, there there are talents.
Right? We don't have to thinkextra hard about doing those
things. And those thingsnaturally allow us to be
resilient and bounce forward.
We just need to know when to tapinto those talents. Right, Tim?
(09:43):
And and use them. And then alsolike Araya said, and thanks,
Araya, for the compliment. But Iknow people on our team that we
can go to for different talents.
Right? When we need them. So Ithink that's a really important
point, you know, Sam, inbouncing forward.
Tim, you talk about this well that we draw from to
be resilient. Where do you getthat mindset to face to recover,
(10:06):
and to bounce forward in theface of adversity?
Tim Terrentine (10:09):
Well, I don't know where you get it,
necessarily. I know where youcan build it. Mhmm. Right?
Because some people just haveit.
Like, it's like talents. Right?That some people are just more
resilient naturally, DNA, youknow. But then there's lived
experiences that also havesomething to do with how you get
(10:30):
it. Like, some people just comeup tough.
They're constantly facingchallenges, so they're building
that muscle more than others.And even those who say, well, my
life's been easy. Everything'sbeen cool. Well, you too can
access resilience because it'sabout a mindset, and then it's
about the behaviors that followthat mindset. Do you believe you
(10:51):
can bounce forward?
Do you believe you can getthrough? And then can you bring
what you already have?
Sam DArc (10:58):
So, Tim, to that comment, it sort of makes me
think about you know, we've hadNavy SEALs that have come and
spoken to us as part of theZiegler speaker series. And they
talk about how they implementadversity, difficulty,
challenge, hardship, afflictioninto their daily routine. We've
had a guy, Jocko Wilnick. We'veread a book of his in various
classes. He talks about peoplecome to him and say, I'm having
(11:20):
a huge challenge right now, andhis response sometimes is good.
Like, you need that. And, Araya,I think of you every morning, as
many of us do. You work intoyour daily routine adversity.
That helps you come, beresilient, Araya, in your
workouts.
Ariah Daniels (11:37):
Oh, yeah. Absolutely. And that's, you
know, working out is one thing,that I know I I have to start my
day with because it's hard, andthere's days that I don't wanna
do it. And I know that if I'veconquered that mindset of, like,
going to do the things that arehard and I don't wanna do, then
the rest of the day seems tomove a little bit smoother for
me. And, it it's really apparenton the days that I don't do
(11:59):
that.
Like, my mind and my my moodmight, suffer a little bit more
on those days that I choose notto. And so this idea of
resiliency comes when you dothose hard things and you come
out on the other side andrealize like, oh, okay. I can do
these things. I can get throughthese. I do have belief in
myself.
I have built my confidence toknow that I can I can get
(12:20):
through whatever it is that I'mfaced with? So, yeah, that's a
great metaphor, you know, whenyou think about fitness to life
and resiliency for sure.
Sam DArc (12:28):
So, Tim, fitness is a form of, creating and exercising
resiliency. No pun intended.What are some other things that
employees at Ziegler and otherworkplaces seeking to increase
their resiliency, maybe if it'snot natural or second nature?
What are some other things folkscan do?
Tim Terrentine (12:47):
Sometimes we're needing resilience, Sam, because
we've taken on more than weshould. We're trying to control
uncontrollables. We've taken onother people's challenges,
problems, and issues as opposedto walking with them. We're
carrying the bag for them. We'veyou know, there's all kind of
stuff we take on.
So the first thing is thefilter. How do I make sure that
(13:11):
I stay light and agile, enabledto move through? Well, here's my
filter that I've picked up, andI shared it with some of our
auto group already. The firstthing I gotta ask myself, is it
mine? Is this something thatbelongs to me?
Is it something within my locusof control, or is that outcome
(13:32):
none of my business? Right? Isit outside of what I'm able to
do? So is it mine? The secondthing is, is it true?
Oftentimes, I I'm I'm listeningto things, I'm I'm believing
things that feel right, but it'sjust not accurate. Right? We we
never reach our goal. Well,really? Is that really the case,
(13:53):
or is it just feeling that wayon 21st, as we approach 31st?
Right? And so the filter, is iteven true, Or is there more to
the story that makes it moretrue? Is it mine? Is it true?
And then the final one is abouthow I respond.
Is it helpful? So in my life,when I'm feeling down, I'm
(14:14):
feeling a lot of weight, I'mcarrying stuff. I find out, is
it mine? Nope. Is it true?
Not really. And then how Irespond to that, I'm holding
myself to a standard to actuallybe helpful and not make things
heavier for others. By the way Irespond. Is it mine? Is it true?
Is it helpful? And that filterat the beginning, when I have
(14:35):
those meetings, I get thatemail. I'm getting ready to hit
send. I go, is this one mine? Isit true?
Is it helpful? And that helps mestay in the groove, able to tap
in. But if I'm overwhelmed, Igotta really fight. I gotta
fight to find. And after awhile, that fight gets so heavy.
(14:58):
I stop fighting. Right? And mygoodness. Then all the other
fruits of, negativity sink inand we're in trouble. So that
filter is one way that I thinkis really, really powerful.
Mike?
Sam DArc (15:09):
Yeah. That that's a good point, Tim. One of the
questions you asked us in theclass, Tim, and we could ask it
of Sam and Araya, is what willyou do in the next 2 weeks just
for the joy of it? J o y. Justfor the joy of it.
So so so we'll go to Araya firstthen Sam. So what are you gonna
do just for the joy of it,Araya?
Ariah Daniels (15:28):
Just for the joy of it. Just for the joy of it.
Oh, Van, this is a tough one. Icould say so many things, I
think. Just for the joy of it.
I'm gonna take a nice bike ridethrough the fall leaves in a
bike trail. How about that?
Sam DArc (15:47):
So that's something just just for the joy of it
again. And it's, that's part of,healing. Right? And part of
that, self care. Right, Tim?
So how about you, Sam? Right.
You know, I don't wanna sound like I'm copying
Araya's answers, but I lovelike, there there are places and
times where you find, where youget filled up. And on a bike for
(16:08):
me is one of those definitely,you know, working out. You know,
people always flip me crap forthe yoga thing, but I I find it
there and in similar places.Like, there are places somehow
somehow nature and movement anddiscipline intersected is joy.
And, so I'd agree with Raya onthe bike, like, a long bike
(16:29):
ride.
Mark with AM Wellness actuallypromised. I'm calling Mike I'm
calling Mark out on this. Hepromised to take me for a bike
ride last week, and I haven'tseen him yet. So, Mark, you and
me, Century Ride, name the day,we're there, and that'll be joy.
It'll be pain.
Actually, this is interesting,though, Tim.
Ariah Daniels (16:46):
Joy and pain.
Sam DArc (16:48):
Before the joy comes the pain. It's the runner. It's
a runner's side too. I'm not ahuge fan of running, but people
talk often about you go throughthe pain as a runner and then
the high comes. Sam, you bringup a
Ariah Daniels (17:00):
really good point. And I'm going to relate
it back to our business. So Ithink about, you know, our sales
professionals when they're maybewith a customer and they're
dealing with objections andthey've got objection after
objection coming after them.Right? The more that they face
those objections, the more pain,I guess you could say, they
endure, the more resilient theycome out on the other side of.
Right? And so you could relatethat to anything, that you build
(17:23):
that resiliency in the face ofadversity and pain. I love that.
Sam DArc (17:29):
Well said. Well said. Yeah. What's yours, Tim?
Tim Terrentine (17:32):
That's the yeah. I I'm a tell you that. I don't
wanna hit Araya's point realquick. You don't nest resilience
is not a given. It's a choice.
Yeah. Everybody don't come outof hard times better. Mhmm. You
have to choose to do thatbecause it's a lot easier to
come out of hard times, bitter.Blaming.
(17:53):
Right? And and so you it's not agiven. That's why we're asking
people to to we're inviting folkto change how we see tough times
and what we can do about it.Mhmm. Right?
What I can do about it. And andif you see that differently,
then you get to make the choiceto come out better, to bounce
(18:15):
forward. Now about what I'mgonna do, I'm gonna smoke a
goose. I know y'all say I'mcrazy. A friend of mine has a
farm, and for some reason, whenI was leaving, he gave me a
frozen goose.
It's been sitting in my freezerfor a month. I've never cooked a
goose, never ate 1, but youbetter believe he'll be on the
smoker in 2 weeks. We're gonnafigure out how to deal with that
(18:37):
goose. And I'm a
Sam DArc (18:38):
We'll be, looking for our invitations to that dinner.
Yes. Yeah.
Tim Terrentine (18:41):
Well, I don't know. This this is the trial
run, Mike. I don't know if youwant this one. We'll see.
Sam DArc (18:46):
But again, there's the adversity. There's the choice to
bounce forward, and then there'sjoy on the other side. And and
I, Tim, resonate with what youjust said. I I I have a debate
with a friend, Damon West, whois a speaker series speaker,
talks about how you meet thebest version of yourself on the
other side of adversity. And Ifeel like we talk about that ad
(19:07):
nauseam.
And my friend says, that's BS.Like, you don't necessarily meet
the best version of yourself onthe other side of adversity.
People will go through hardtimes and they will come out
terribly. Like and to yourpoint, there is a little bit of
choice in that. Right?
You have to choose to face it,to recover, and in your words,
(19:27):
to bounce forward. That is thedefinition of resilience.
Tim Terrentine (19:31):
Sam, life is near equal parts really great
and really sucky. It's likewanting fruit without rain.
Right? Like, we we're gonna justhave tough stuff, and we're
gonna have it go easy sometimes.That's just life.
That's neutral. Everybody hasthat. Yeah. How we respond to it
(19:55):
is what makes us stand out.Yeah.
Because it's, I mean, calamityis an equal opportunity
employer. So is sunshine. Yeah.Right? And how we choose to deal
with it is up to us.
Sam DArc (20:08):
Yeah. That is so interesting. You talked, Tim,
about the power of yet.
Tim Terrentine (20:13):
Oh, yeah. Talk to
Sam DArc (20:14):
us about the power of yet. I I love this concept.
Tim Terrentine (20:17):
And this one this one has been a personal
blessing to me because sometimesas a business owner, sometimes
as a leader in your organizationor on your team, the decisions
you have to make, the weightthat you're carrying, you don't
have all the answers and itdoesn't look like things are
gonna work out some months. Somesituations, some interactions.
(20:40):
But what the power of yet doesis invite myself and others to
remember this ain't the lastday. Yeah. Necessarily that if
we're breathing, we got a shot.
So, yes, we haven't reached ourgoal on 20th of the month. Yet.
I don't know how to use thattechnology. Yet, I'm not sure I
(21:07):
even know what my purpose hereis. Yet, I don't know how I'm
gonna figure out my manager andwhat they really want from me.
Yet. And every time we come tothat point where distressing
emotions and wanting to retreatraises up, all I need is that
(21:33):
yet to remind me there's stilltime to go get it.
Sam DArc (21:37):
Yeah.
Tim Terrentine (21:38):
Because every time I swing, it could go good
or bad. I mean, sunshine andrain. So it it's like, no. If
I'm living, I still got it yet.And I'm encouraging everybody
who's listening today to thinkabout how you can take that
really small word and make a bigimpact on your team, because
there are some folks who gottheir heads down.
The end of the year is coming.They're off pace. They don't
(21:59):
know what's come family issues,relationship problem. We bring
in the work. We are overweight.
We're tired. Whatever the issueis for you, for me, yet can
change the game for how I seeit. It means I can still get up
and go. I can still try againbecause I have yet.
Sam DArc (22:17):
Yeah. Araya, how do you use the word yet? And then
my Gosh.
Ariah Daniels (22:20):
You know, I I heard of this concept a while
back, the power of yet, and it'ssomething that I've added to my
internal dialogue. And it itcomes up weekly for me. It's
something that, once again, isjust a mindset, but it's taken
time for me to instill that intomy practice. And they always say
that you you are the person thatyou talk to the most in your
life. So why would you notchoose to speak positively about
(22:43):
yourself or to build yourselfup?
So I'm always finding myself,like, if I'm going in the
direction of creating somethingthat might be negative, I'll add
yet to it. And, you know, thatimmediately changes just my mind
frame and perspective to say,like, okay. This is I'm capable
of this and, maybe not rightnow, but, you know, that yet
(23:05):
that gets added. So that'ssomething that I have used and
is really powerful because itimmediately makes you feel a
little bit more confident toknow that you can get through
whatever whatever, trials andtribulations you're going
through and come out on theother side. So that's just that
resilience factor.
I just love that. Love usingyet.
Sam DArc (23:24):
Mike, the power of yet.
Yeah. So powerful. For me, professionally, I think
about, very similar to Tim, thathelping nature and maybe I
haven't helped enough people ormade enough big enough impact
with our teams across the ZAGyet. Personally, it'd be that
continuous improvement and I'mnot the best husband that I
(23:46):
could be yet. I'm not the bestdad I could be yet.
So I always wanna get betterevery day. I wanna get better.
Inherent in the word yet is hope. Yeah. And hope is
that choice, Tim.
Tim Terrentine (23:58):
It is. And it's the shame buster. Shame holds us
hostage on this resiliencething, man. Because when things
don't go right, we're looking atourselves in the mirror through
a negative lens. So I see myselfas a failure instead of this
situation not working out.
And self belief is the numberone driver for resilient people.
(24:20):
It's how do I see me. Right?Self belief. And so yet helps me
not only see a future, it helpsme see that I got something to
do with the future.
Ariah Daniels (24:32):
Yeah.
Tim Terrentine (24:32):
I am not helpless in this situation. I'm
not helpless in the solution. Ican have impact. And that's
huge. Hope kills the shame.
And if that's out the room, wecan roll.
Sam DArc (24:43):
So as you traveled store to store, many of our
stores across the Zag, 27 100employees, 41 locations, teams
gathered in spots. You know,you're talking to car people
about resilience. This is what Ilove about what you do. Any
reactions that kind of crack youup or strike you as as fun and
interesting or moments whereyou're like, they can't they got
(25:07):
it right. Like, we've seen somuch benefit from you having
these conversations store tostore in an industry that
typically, you know, the peoplethat do really well training in
this industry are showmen.
They're on, social media. Theytake their shirt off and make
people feel shame for not havingthe abs that they have. Right?
(25:27):
And you do it in a much morehumble way, but the impact is
super powerful, I would say.What any interesting reactions
that you've seen?
Tim Terrentine (25:36):
Yeah. In a real way, it's been the nearest
soulful experience this timearound, because I think it's
clear to me people needed tohear the message. Yeah. I can't
tell you how much time I spentafter sessions with folks
hanging around.
Sam DArc (25:51):
Oh, that's cool. Yeah.
Tim Terrentine (25:52):
Just to encourage my soul that they
really needed that today. Yeah.Well man, I, you, I can't tell
you how much one person grabbedmy hand and said, I just want
you to know, you were sent herefor me today. You can't, I can't
tell you what that does to theinside of my soul.
Sam DArc (26:11):
You powered there young.
Tim Terrentine (26:12):
I'm in the right place on the right day, with the
right people, with the rightmessage. Are you kidding me?
-Yeah. -I mean, justoverwhelming. I will go in the
car to make the next trek to thenext spot, and have to hold back
tears, in a real way.
And, I mean, Mike experiencedsome of that in the room, like
people, people need resilience,and they're tired, and they're
(26:33):
overwhelmed. And for somebody tocome in and remind you of what
you can do, and who you are, andthe hope you can muster, I just
like I said, it's a dream. Andit was there were real
reactions, tears and over wordsthis week. I mean, people needed
to hear about resilience. Wealmost remind everyone that you
know
Ariah Daniels (26:53):
you're not alone. Right? Like, we remind everyone
that we're we're all here doingthe exact same thing and face a
lot of the same challenges.Right? So it's nice to know when
you don't feel like you're alonethat other people have come out
and been good.
And you're like, oh, okay. I canget through this too. I think
that's cool.
Sam DArc (27:08):
So, Tim, before we have a right, give us a closing
comment, and then we give Mikethe last word. But, Tim, before
we do that, how do people get ahold of you? You know, we have a
large audience, in our externalcrowd that is probably saying,
well, never thought about doingthis in the automotive industry.
This is crazy. And yet you seein the seeds of, the culture at
Ziegler is so many of the thingsthat you're talking about.
(27:31):
And if nobody, talks about it,we don't grow in it. That's
right. So how do people get ahold of you, Tim?
Tim Terrentine (27:39):
Well, there's really three primary ways we
walk with people. 1 is throughlearning, like we do with Zigler
Group. We can come in and dothese courses on all of the
taboo people related topics. Thestuff that's hard, we wanna dive
right into the middle of it, andtalk about it, and teach. And
then coaching.
We coach leaders. We helpleaders not be alone, and walk
(28:00):
through growth and development.And then, of course, we do
consulting. Right? Strategy,team building sessions,
strategic planning, and all thatkind of work, we do with teams.
And, you could go to translatorscg, translators consulting
group, translatorscg.com, andyou can see our services. You
(28:22):
can reach out directly to me.We've got ebooks you can sign up
for, newsletters that we'retalking every month about these
topics. We'd love to engage,with more teams, particularly
those in the auto group. You allhave a big mission, and you got
a fast pace.
And equipping ourselves isreally important, staying on top
(28:42):
of that. And like a team ofZiegler, you all are growing so
fast. My goodness. Just tryingto keep everybody trained and
getting everybody on board. Youall are doing a monumental task
with your rate and pace ofchange and growth.
So, it's just a pleasure to walkwith you and we we'd love to
talk to others.
Sam DArc (29:00):
Well, we appreciate you, Tim, and and all you're
doing. And you talk about thebig lift. That certainly is a
lift undertaken by Orion, byMike, and their entire
department. So, Orion, lastwords, and then Mike, bring us
home.
Ariah Daniels (29:11):
Yeah. I just wanted to say thanks again to
Tim. It's always so refreshingand just so wonderful to feed
off of your energy through ourworkshops, and so we always
appreciate your partnership. Butthere's 2 things that come to
mind when I'm thinking aboutclosing remarks here. And I
actually had a personal trainertell me one time, choose your
hard and embrace the suck.
Sam DArc (29:32):
Yeah.
Tim Terrentine (29:32):
I love
Sam DArc (29:33):
that. So when
Tim Terrentine (29:33):
you when you
Ariah Daniels (29:34):
do those two things, you're setting yourself
up and kind of goes into thepower of yet. Right? So maybe
I'm not where I want to be yet,but I will be if I choose to
embrace the suck and come out onthe other side and be more
resilient. So those are myclosing thoughts.
Tim Terrentine (29:49):
You're here.
Sam DArc (29:50):
You know, a couple weeks ago, we had a guest
speaker come in through ZieglerUniversity guest speaker series,
Phil Heath, 7 time Mr. Olympiabodybuilding champion of the
world. And the guy was ripped.Absolutely huge muscles. Right?
And felt funny standing next tohim. But, Tim, I gotta tell you
to our listeners out there, thatdidn't happen overnight and he
(30:13):
had to work for it. And for ourlisteners, use some of these
strategies and you can buildyour resiliency muscles.
Tim Terrentine (30:20):
That's right.
Sam DArc (30:21):
Similar to what Phil Heath did, Build those
resiliency muscles with thesestrategies from Tim. As always,
Sam, thank you for yourleadership and Araya. Tim, we
appreciate you at team Ziegler.Thanks to all of our listeners
out there. Have a great day.
Thank you all.
A special thanks to Tim Tarantine, Mike Van Rhijn,
and Araya Daniels forcontributing to this week's
(30:41):
episode. Until next week, howare you driving vision today?
Hope kills the shame, and if that's out to do,
we can roll.
Sam DArc (00:16):
Welcome everyone to the driving vision podcast
brought to you by the ZiglerAuto Group. I'm your host, Sam
Dark. Be sure to subscribe tothe podcast. Like it if you do,
and leave a comment. Hey,everyone.
This week, we bring you an itemfrom the Zigler Auto Group. We
are deeply committed at Ziglerto personal development and
training both for ourprofessional and private lives.
(00:38):
This week, we share a messagefrom Tim Tarrantyne who
regularly trains with our teamsat the Zag. Today, we share this
month's topic. Hey, everybody.
Welcome to this episode of theDriving Vision Future of Zag
Today podcast. With us today,Tim Tarrantyne with Translators
Consulting Group. Tim, welcome.
Tim Terrentine (00:58):
Good to be here with you, Sam, Araya, Mike.
Sam DArc (01:01):
And as always, sidekicks, Mike Van Ryn, VP
training and development, andAraya Daniels also with,
training and development. Reallycool to be here with everybody.
The word of the day today andthe topic, resilience. Tim, what
what state of the world requiresresilience? What does the what
does the world look like thatneeds resilient people?
Tim Terrentine (01:23):
Mike, I'm an executive coach, and we've
learned to answer questions withquestions. And this one's not
playing. It's for real. Thequestion is, what doesn't
require
Sam DArc (01:32):
Yeah.
Tim Terrentine (01:32):
Resilience in 2024? We've got a lot coming at
us on every team, in every role.We at work, away from work, we
are bombarded with not onlydistraction, but really complex
challenges. We're trying tofigure it out, and that just
requires so much energy from us.It requires so much attention
(01:53):
and focus that, we're gonna haveto figure out how to draw from a
well we don't necessary we'renot necessarily able to touch.
Oh. Inside of us.
Sam DArc (02:07):
I love that.
Tim Terrentine (02:08):
Yeah. And so we we need to tap in differently
when the challengers is aredifferent.
Sam DArc (02:13):
We need to be prepared to draw from a well that we
don't necessarily oftentimesknow how to draw from. Araya,
like, you think about ouremployment world. You think
about the state of the economy,the state of politics, world
news. Like, it's insane. And wekeep saying that.
Like, for an employee of anybusiness, let alone one as
(02:35):
competitive as we're in,resilience is important, Araya.
Ariah Daniels (02:39):
Mhmm. Yeah. You know, I love this topic of
conversation. Resilience issomething that has continued to
come up not only for ourorganization, but the industry
and just the economy like you'retalking about. But even
personally, I think for a lot ofa lot of our team members, I
mean, that's it's such it's sucha choice.
(02:59):
And I love what Tim is sayingbecause, you know, sometimes we
don't know exactly when we needresiliency or how to pull that
out. But the more things thatyou go through, the more
resilient you become to evenfurther issues or situations
down the road. And I think it'sthis is just such a an awesome
topic to talk about. So lookforward to diving into this.
Sam DArc (03:21):
Alright. So, Araya, we're gonna ask Tim here in just
a minute to define resilience.In case we get lost in stuff,
nobody knows what we're talkingabout. But before we do that,
Mike Van Ryn, this is somethingthe Ziegler Auto Group's been
doing for years now. Why do wehave people like Tim Terentine
come in and speak to us and helpdevelop and train?
And how long has this been goingon for?
Yeah. Great question, Sam. Tim has been a integral
(03:41):
part of our team and and seen asa, another leader and facet that
can bring us information, Right?And bring us closer together and
help us help us be strong forourselves, but also for our
team, our culture, and then, inessence, for our customers. So
it's been 10 plus years that Timand I have been connected, and
Tim's been connected withZiegler and made a huge impact
across all of our stores.
(04:03):
And, we'd love to see what'scoming in the future as well for
Tim and for our teams.
And, Tim, it seems like quarterly, you're out
there. You're traveling. You'rewith our with our teams, and our
teams become stronger as aresult. What does it mean to you
to be part of the Ziegler teamworking with us and developing
leadership skills across thegroup and things like resilience
and and leadership and and andgetting, you know, performing in
(04:28):
in in intense and competitiveteams.
Tim Terrentine (04:31):
It's soul food for me, Sam, in a real way. I
mean, I really was a dream ofmine to grow up and try to be
helpful to people and use mygift. And when I was young, I
thought that was with abasketball and a and a
microphone. Mhmm. Little did Iknow, I'd be here in this moment
(04:54):
helping people see thingsdifferently so that they can be
different in what they do everyday and how they show up with
each other.
And when you get to do, and I domean get to do what I do every
day, it is a blessing. And Idon't I don't call it anything
other than that. It's it's adream come true, for me. And and
(05:14):
I sit there with all these verybusy people, talking about life
topics
Sam DArc (05:20):
Yeah.
Tim Terrentine (05:20):
That were in the way of us getting stuff done,
and and to watch people removethe barriers. To hear from them
how they're thinking different,and trying different, and their
teams are coming togetherdifferent. Sam, my goodness. Who
could ask for more? What didHarbaugh say?
Who's got it better than us? No.
Sam DArc (05:43):
That's right. It's beneath to see the relationship.
Referenced on a weekend when Michigan collapsed
at Washington. So
Tim Terrentine (05:50):
No. It helped us all.
Ariah Daniels (05:52):
Tim brings up a really good point that I think
is a great question to ask here.And, you know, Tim, you're
talking about leaning on thestrengths that you have to help
better serve us, right? Orbetter serve other organizations
out there and that's to helppeople. And we ask this kind of
question through these workshopson resilience is how do you help
(06:12):
people build resilience? And,you know, Mike had a great point
that said, you know, lean intoother people's talents and their
strengths.
Like, lean in the people aroundyou. And I think immediately of,
like, Mike is one of Mike's andI know Mike and I've known Mike
for a long time. One of Mike's,best talents is he's positive.
So he is he can be reallypositive in in times of
(06:34):
situations where perspectivemight just be skewed and you
might see something negativelyand all it takes is just a quick
conversation with Mike to say,hey, like, we can look at it
this way and that's a mindset.Right?
That's a choice to be able tomake to look at those things and
turn them around into a positivesituation. So I think that's
such a strong example of whatyou're sharing, Tim. Like,
(06:55):
you're utilizing your talentsand strengths to do what you
love to do to help people seethings differently and teach
people. And that's what we dowhen we're trying to build
resiliency is, to lean in thosepeople that have those talents.
Tim Terrentine (07:07):
Orion, it's like you're you're a prophet in some
ways because not only does Mikeshow it, but when we talked
about kind of the talents, thestrengths, the pillars of
resilient people, optimism isone of them. Mhmm. Mhmm.
Followed by, you know, selfbelief is another major driver,
(07:28):
right, of resilient people. Andit's not that you're not looking
at things realistically, becauserealistic thinking is 1 too.
But you can be realistic andoptimistic at the same time,
that even when things look bad.
Ariah Daniels (07:41):
Oh, I love that. Yeah.
Tim Terrentine (07:43):
You know, resilient people figure out a
way to see the positive, to findthe points where we can grow
from. And the example about whatMike does is a is a very real
example of that at play.
Sam DArc (07:57):
So, Tim, as you think about the characteristics that
are involved with someone who isresilient, who demonstrates
resilient behavior, let's firsttalk about how do you resilient
behavior. Let's first talk abouthow do you define resilience?
What is resilience?
Tim Terrentine (08:09):
Yeah. Sam, every time we try, every time we give
an effort at anything, we havepotential for both desirable and
undesirable outcomes. Like, itcould go either way every time
we take a swing. Resilience isthe idea that either way, we can
(08:29):
come through. We can make it tothe other side.
Simply put, it's how we face,how we recover, and how we
bounce forward from challenge.How we face, how we recover, and
how we bounce forward. Not justget back where we were after
hard times, but be able to findourselves at a different place
(08:52):
forward, moving forward. And Ithink that that's the heart of
resilience as it's defined.
Sam DArc (08:58):
You know, Mike, as we talked about this, you reacted
to the bounce forward. I'm alsoreacting to the recover. Because
truly in moments of resilience,like, facing the the obstacle is
a challenge, acknowledging thatthere may be a step back as we
go through a resilient momentthat will require us to recover
and anticipating that andstanding and facing that. And
(09:21):
then, Mike, you had a coolthought about bounce forward.
Yeah. I think if we look at things that we do
naturally, that we're very goodat, there there are talents.
Right? We don't have to thinkextra hard about doing those
things. And those thingsnaturally allow us to be
resilient and bounce forward.
We just need to know when to tapinto those talents. Right, Tim?
(09:43):
And and use them. And then alsolike Araya said, and thanks,
Araya, for the compliment. But Iknow people on our team that we
can go to for different talents.
Right? When we need them. So Ithink that's a really important
point, you know, Sam, inbouncing forward.
Tim, you talk about this well that we draw from to
be resilient. Where do you getthat mindset to face to recover,
(10:06):
and to bounce forward in theface of adversity?
Tim Terrentine (10:09):
Well, I don't know where you get it,
necessarily. I know where youcan build it. Mhmm. Right?
Because some people just haveit.
Like, it's like talents. Right?That some people are just more
resilient naturally, DNA, youknow. But then there's lived
experiences that also havesomething to do with how you get
(10:30):
it. Like, some people just comeup tough.
They're constantly facingchallenges, so they're building
that muscle more than others.And even those who say, well, my
life's been easy. Everything'sbeen cool. Well, you too can
access resilience because it'sabout a mindset, and then it's
about the behaviors that followthat mindset. Do you believe you
(10:51):
can bounce forward?
Do you believe you can getthrough? And then can you bring
what you already have?
Sam DArc (10:58):
So, Tim, to that comment, it sort of makes me
think about you know, we've hadNavy SEALs that have come and
spoken to us as part of theZiegler speaker series. And they
talk about how they implementadversity, difficulty,
challenge, hardship, afflictioninto their daily routine. We've
had a guy, Jocko Wilnick. We'veread a book of his in various
classes. He talks about peoplecome to him and say, I'm having
(11:20):
a huge challenge right now, andhis response sometimes is good.
Like, you need that. And, Araya,I think of you every morning, as
many of us do. You work intoyour daily routine adversity.
That helps you come, beresilient, Araya, in your
workouts.
Ariah Daniels (11:37):
Oh, yeah. Absolutely. And that's, you
know, working out is one thing,that I know I I have to start my
day with because it's hard, andthere's days that I don't wanna
do it. And I know that if I'veconquered that mindset of, like,
going to do the things that arehard and I don't wanna do, then
the rest of the day seems tomove a little bit smoother for
me. And, it it's really apparenton the days that I don't do
(11:59):
that.
Like, my mind and my my moodmight, suffer a little bit more
on those days that I choose notto. And so this idea of
resiliency comes when you dothose hard things and you come
out on the other side andrealize like, oh, okay. I can do
these things. I can get throughthese. I do have belief in
myself.
I have built my confidence toknow that I can I can get
(12:20):
through whatever it is that I'mfaced with? So, yeah, that's a
great metaphor, you know, whenyou think about fitness to life
and resiliency for sure.
Sam DArc (12:28):
So, Tim, fitness is a form of, creating and exercising
resiliency. No pun intended.What are some other things that
employees at Ziegler and otherworkplaces seeking to increase
their resiliency, maybe if it'snot natural or second nature?
What are some other things folkscan do?
Tim Terrentine (12:47):
Sometimes we're needing resilience, Sam, because
we've taken on more than weshould. We're trying to control
uncontrollables. We've taken onother people's challenges,
problems, and issues as opposedto walking with them. We're
carrying the bag for them. We'veyou know, there's all kind of
stuff we take on.
So the first thing is thefilter. How do I make sure that
(13:11):
I stay light and agile, enabledto move through? Well, here's my
filter that I've picked up, andI shared it with some of our
auto group already. The firstthing I gotta ask myself, is it
mine? Is this something thatbelongs to me?
Is it something within my locusof control, or is that outcome
(13:32):
none of my business? Right? Isit outside of what I'm able to
do? So is it mine? The secondthing is, is it true?
Oftentimes, I I'm I'm listeningto things, I'm I'm believing
things that feel right, but it'sjust not accurate. Right? We we
never reach our goal. Well,really? Is that really the case,
(13:53):
or is it just feeling that wayon 21st, as we approach 31st?
Right? And so the filter, is iteven true, Or is there more to
the story that makes it moretrue? Is it mine? Is it true?
And then the final one is abouthow I respond.
Is it helpful? So in my life,when I'm feeling down, I'm
(14:14):
feeling a lot of weight, I'mcarrying stuff. I find out, is
it mine? Nope. Is it true?
Not really. And then how Irespond to that, I'm holding
myself to a standard to actuallybe helpful and not make things
heavier for others. By the way Irespond. Is it mine? Is it true?
Is it helpful? And that filterat the beginning, when I have
(14:35):
those meetings, I get thatemail. I'm getting ready to hit
send. I go, is this one mine? Isit true?
Is it helpful? And that helps mestay in the groove, able to tap
in. But if I'm overwhelmed, Igotta really fight. I gotta
fight to find. And after awhile, that fight gets so heavy.
(14:58):
I stop fighting. Right? And mygoodness. Then all the other
fruits of, negativity sink inand we're in trouble. So that
filter is one way that I thinkis really, really powerful.
Mike?
Sam DArc (15:09):
Yeah. That that's a good point, Tim. One of the
questions you asked us in theclass, Tim, and we could ask it
of Sam and Araya, is what willyou do in the next 2 weeks just
for the joy of it? J o y. Justfor the joy of it.
So so so we'll go to Araya firstthen Sam. So what are you gonna
do just for the joy of it,Araya?
Ariah Daniels (15:28):
Just for the joy of it. Just for the joy of it.
Oh, Van, this is a tough one. Icould say so many things, I
think. Just for the joy of it.
I'm gonna take a nice bike ridethrough the fall leaves in a
bike trail. How about that?
Sam DArc (15:47):
So that's something just just for the joy of it
again. And it's, that's part of,healing. Right? And part of
that, self care. Right, Tim?
So how about you, Sam? Right.
You know, I don't wanna sound like I'm copying
Araya's answers, but I lovelike, there there are places and
times where you find, where youget filled up. And on a bike for
(16:08):
me is one of those definitely,you know, working out. You know,
people always flip me crap forthe yoga thing, but I I find it
there and in similar places.Like, there are places somehow
somehow nature and movement anddiscipline intersected is joy.
And, so I'd agree with Raya onthe bike, like, a long bike
(16:29):
ride.
Mark with AM Wellness actuallypromised. I'm calling Mike I'm
calling Mark out on this. Hepromised to take me for a bike
ride last week, and I haven'tseen him yet. So, Mark, you and
me, Century Ride, name the day,we're there, and that'll be joy.
It'll be pain.
Actually, this is interesting,though, Tim.
Ariah Daniels (16:46):
Joy and pain.
Sam DArc (16:48):
Before the joy comes the pain. It's the runner. It's
a runner's side too. I'm not ahuge fan of running, but people
talk often about you go throughthe pain as a runner and then
the high comes. Sam, you bringup a
Ariah Daniels (17:00):
really good point. And I'm going to relate
it back to our business. So Ithink about, you know, our sales
professionals when they're maybewith a customer and they're
dealing with objections andthey've got objection after
objection coming after them.Right? The more that they face
those objections, the more pain,I guess you could say, they
endure, the more resilient theycome out on the other side of.
Right? And so you could relatethat to anything, that you build
(17:23):
that resiliency in the face ofadversity and pain. I love that.
Sam DArc (17:29):
Well said. Well said. Yeah. What's yours, Tim?
Tim Terrentine (17:32):
That's the yeah. I I'm a tell you that. I don't
wanna hit Araya's point realquick. You don't nest resilience
is not a given. It's a choice.
Yeah. Everybody don't come outof hard times better. Mhmm. You
have to choose to do thatbecause it's a lot easier to
come out of hard times, bitter.Blaming.
(17:53):
Right? And and so you it's not agiven. That's why we're asking
people to to we're inviting folkto change how we see tough times
and what we can do about it.Mhmm. Right?
What I can do about it. And andif you see that differently,
then you get to make the choiceto come out better, to bounce
(18:15):
forward. Now about what I'mgonna do, I'm gonna smoke a
goose. I know y'all say I'mcrazy. A friend of mine has a
farm, and for some reason, whenI was leaving, he gave me a
frozen goose.
It's been sitting in my freezerfor a month. I've never cooked a
goose, never ate 1, but youbetter believe he'll be on the
smoker in 2 weeks. We're gonnafigure out how to deal with that
(18:37):
goose. And I'm a
Sam DArc (18:38):
We'll be, looking for our invitations to that dinner.
Yes. Yeah.
Tim Terrentine (18:41):
Well, I don't know. This this is the trial
run, Mike. I don't know if youwant this one. We'll see.
Sam DArc (18:46):
But again, there's the adversity. There's the choice to
bounce forward, and then there'sjoy on the other side. And and
I, Tim, resonate with what youjust said. I I I have a debate
with a friend, Damon West, whois a speaker series speaker,
talks about how you meet thebest version of yourself on the
other side of adversity. And Ifeel like we talk about that ad
(19:07):
nauseam.
And my friend says, that's BS.Like, you don't necessarily meet
the best version of yourself onthe other side of adversity.
People will go through hardtimes and they will come out
terribly. Like and to yourpoint, there is a little bit of
choice in that. Right?
You have to choose to face it,to recover, and in your words,
(19:27):
to bounce forward. That is thedefinition of resilience.
Tim Terrentine (19:31):
Sam, life is near equal parts really great
and really sucky. It's likewanting fruit without rain.
Right? Like, we we're gonna justhave tough stuff, and we're
gonna have it go easy sometimes.That's just life.
That's neutral. Everybody hasthat. Yeah. How we respond to it
(19:55):
is what makes us stand out.Yeah.
Because it's, I mean, calamityis an equal opportunity
employer. So is sunshine. Yeah.Right? And how we choose to deal
with it is up to us.
Sam DArc (20:08):
Yeah. That is so interesting. You talked, Tim,
about the power of yet.
Tim Terrentine (20:13):
Oh, yeah. Talk to
Sam DArc (20:14):
us about the power of yet. I I love this concept.
Tim Terrentine (20:17):
And this one this one has been a personal
blessing to me because sometimesas a business owner, sometimes
as a leader in your organizationor on your team, the decisions
you have to make, the weightthat you're carrying, you don't
have all the answers and itdoesn't look like things are
gonna work out some months. Somesituations, some interactions.
(20:40):
But what the power of yet doesis invite myself and others to
remember this ain't the lastday. Yeah. Necessarily that if
we're breathing, we got a shot.
So, yes, we haven't reached ourgoal on 20th of the month. Yet.
I don't know how to use thattechnology. Yet, I'm not sure I
(21:07):
even know what my purpose hereis. Yet, I don't know how I'm
gonna figure out my manager andwhat they really want from me.
Yet. And every time we come tothat point where distressing
emotions and wanting to retreatraises up, all I need is that
(21:33):
yet to remind me there's stilltime to go get it.
Sam DArc (21:37):
Yeah.
Tim Terrentine (21:38):
Because every time I swing, it could go good
or bad. I mean, sunshine andrain. So it it's like, no. If
I'm living, I still got it yet.And I'm encouraging everybody
who's listening today to thinkabout how you can take that
really small word and make a bigimpact on your team, because
there are some folks who gottheir heads down.
The end of the year is coming.They're off pace. They don't
(21:59):
know what's come family issues,relationship problem. We bring
in the work. We are overweight.
We're tired. Whatever the issueis for you, for me, yet can
change the game for how I seeit. It means I can still get up
and go. I can still try againbecause I have yet.
Sam DArc (22:17):
Yeah. Araya, how do you use the word yet? And then
my Gosh.
Ariah Daniels (22:20):
You know, I I heard of this concept a while
back, the power of yet, and it'ssomething that I've added to my
internal dialogue. And it itcomes up weekly for me. It's
something that, once again, isjust a mindset, but it's taken
time for me to instill that intomy practice. And they always say
that you you are the person thatyou talk to the most in your
life. So why would you notchoose to speak positively about
(22:43):
yourself or to build yourselfup?
So I'm always finding myself,like, if I'm going in the
direction of creating somethingthat might be negative, I'll add
yet to it. And, you know, thatimmediately changes just my mind
frame and perspective to say,like, okay. This is I'm capable
of this and, maybe not rightnow, but, you know, that yet
(23:05):
that gets added. So that'ssomething that I have used and
is really powerful because itimmediately makes you feel a
little bit more confident toknow that you can get through
whatever whatever, trials andtribulations you're going
through and come out on theother side. So that's just that
resilience factor.
I just love that. Love usingyet.
Sam DArc (23:24):
Mike, the power of yet.
Yeah. So powerful. For me, professionally, I think
about, very similar to Tim, thathelping nature and maybe I
haven't helped enough people ormade enough big enough impact
with our teams across the ZAGyet. Personally, it'd be that
continuous improvement and I'mnot the best husband that I
(23:46):
could be yet. I'm not the bestdad I could be yet.
So I always wanna get betterevery day. I wanna get better.
Inherent in the word yet is hope. Yeah. And hope is
that choice, Tim.
Tim Terrentine (23:58):
It is. And it's the shame buster. Shame holds us
hostage on this resiliencething, man. Because when things
don't go right, we're looking atourselves in the mirror through
a negative lens. So I see myselfas a failure instead of this
situation not working out.
And self belief is the numberone driver for resilient people.
(24:20):
It's how do I see me. Right?Self belief. And so yet helps me
not only see a future, it helpsme see that I got something to
do with the future.
Ariah Daniels (24:32):
Yeah.
Tim Terrentine (24:32):
I am not helpless in this situation. I'm
not helpless in the solution. Ican have impact. And that's
huge. Hope kills the shame.
And if that's out the room, wecan roll.
Sam DArc (24:43):
So as you traveled store to store, many of our
stores across the Zag, 27 100employees, 41 locations, teams
gathered in spots. You know,you're talking to car people
about resilience. This is what Ilove about what you do. Any
reactions that kind of crack youup or strike you as as fun and
interesting or moments whereyou're like, they can't they got
(25:07):
it right. Like, we've seen somuch benefit from you having
these conversations store tostore in an industry that
typically, you know, the peoplethat do really well training in
this industry are showmen.
They're on, social media. Theytake their shirt off and make
people feel shame for not havingthe abs that they have. Right?
(25:27):
And you do it in a much morehumble way, but the impact is
super powerful, I would say.What any interesting reactions
that you've seen?
Tim Terrentine (25:36):
Yeah. In a real way, it's been the nearest
soulful experience this timearound, because I think it's
clear to me people needed tohear the message. Yeah. I can't
tell you how much time I spentafter sessions with folks
hanging around.
Sam DArc (25:51):
Oh, that's cool. Yeah.
Tim Terrentine (25:52):
Just to encourage my soul that they
really needed that today. Yeah.Well man, I, you, I can't tell
you how much one person grabbedmy hand and said, I just want
you to know, you were sent herefor me today. You can't, I can't
tell you what that does to theinside of my soul.
Sam DArc (26:11):
You powered there young.
Tim Terrentine (26:12):
I'm in the right place on the right day, with the
right people, with the rightmessage. Are you kidding me?
-Yeah. -I mean, justoverwhelming. I will go in the
car to make the next trek to thenext spot, and have to hold back
tears, in a real way.
And, I mean, Mike experiencedsome of that in the room, like
people, people need resilience,and they're tired, and they're
(26:33):
overwhelmed. And for somebody tocome in and remind you of what
you can do, and who you are, andthe hope you can muster, I just
like I said, it's a dream. Andit was there were real
reactions, tears and over wordsthis week. I mean, people needed
to hear about resilience. Wealmost remind everyone that you
know
Ariah Daniels (26:53):
you're not alone. Right? Like, we remind everyone
that we're we're all here doingthe exact same thing and face a
lot of the same challenges.Right? So it's nice to know when
you don't feel like you're alonethat other people have come out
and been good.
And you're like, oh, okay. I canget through this too. I think
that's cool.
Sam DArc (27:08):
So, Tim, before we have a right, give us a closing
comment, and then we give Mikethe last word. But, Tim, before
we do that, how do people get ahold of you? You know, we have a
large audience, in our externalcrowd that is probably saying,
well, never thought about doingthis in the automotive industry.
This is crazy. And yet you seein the seeds of, the culture at
Ziegler is so many of the thingsthat you're talking about.
(27:31):
And if nobody, talks about it,we don't grow in it. That's
right. So how do people get ahold of you, Tim?
Tim Terrentine (27:39):
Well, there's really three primary ways we
walk with people. 1 is throughlearning, like we do with Zigler
Group. We can come in and dothese courses on all of the
taboo people related topics. Thestuff that's hard, we wanna dive
right into the middle of it, andtalk about it, and teach. And
then coaching.
We coach leaders. We helpleaders not be alone, and walk
(28:00):
through growth and development.And then, of course, we do
consulting. Right? Strategy,team building sessions,
strategic planning, and all thatkind of work, we do with teams.
And, you could go to translatorscg, translators consulting
group, translatorscg.com, andyou can see our services. You
(28:22):
can reach out directly to me.We've got ebooks you can sign up
for, newsletters that we'retalking every month about these
topics. We'd love to engage,with more teams, particularly
those in the auto group. You allhave a big mission, and you got
a fast pace.
And equipping ourselves isreally important, staying on top
(28:42):
of that. And like a team ofZiegler, you all are growing so
fast. My goodness. Just tryingto keep everybody trained and
getting everybody on board. Youall are doing a monumental task
with your rate and pace ofchange and growth.
So, it's just a pleasure to walkwith you and we we'd love to
talk to others.
Sam DArc (29:00):
Well, we appreciate you, Tim, and and all you're
doing. And you talk about thebig lift. That certainly is a
lift undertaken by Orion, byMike, and their entire
department. So, Orion, lastwords, and then Mike, bring us
home.
Ariah Daniels (29:11):
Yeah. I just wanted to say thanks again to
Tim. It's always so refreshingand just so wonderful to feed
off of your energy through ourworkshops, and so we always
appreciate your partnership. Butthere's 2 things that come to
mind when I'm thinking aboutclosing remarks here. And I
actually had a personal trainertell me one time, choose your
hard and embrace the suck.
Sam DArc (29:32):
Yeah.
Tim Terrentine (29:32):
I love
Sam DArc (29:33):
that. So when
Tim Terrentine (29:33):
you when you
Ariah Daniels (29:34):
do those two things, you're setting yourself
up and kind of goes into thepower of yet. Right? So maybe
I'm not where I want to be yet,but I will be if I choose to
embrace the suck and come out onthe other side and be more
resilient. So those are myclosing thoughts.
Tim Terrentine (29:49):
You're here.
Sam DArc (29:50):
You know, a couple weeks ago, we had a guest
speaker come in through ZieglerUniversity guest speaker series,
Phil Heath, 7 time Mr. Olympiabodybuilding champion of the
world. And the guy was ripped.Absolutely huge muscles. Right?
And felt funny standing next tohim. But, Tim, I gotta tell you
to our listeners out there, thatdidn't happen overnight and he
(30:13):
had to work for it. And for ourlisteners, use some of these
strategies and you can buildyour resiliency muscles.
Tim Terrentine (30:20):
That's right.
Sam DArc (30:21):
Similar to what Phil Heath did, Build those
resiliency muscles with thesestrategies from Tim. As always,
Sam, thank you for yourleadership and Araya. Tim, we
appreciate you at team Ziegler.Thanks to all of our listeners
out there. Have a great day.
Thank you all.
A special thanks to Tim Tarantine, Mike Van Rhijn,
and Araya Daniels forcontributing to this week's
(30:41):
episode. Until next week, howare you driving vision today?
Popular Podcasts
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com