Why do so many accounting firms struggle to bridge the gap between their stated values and actual workplace culture? In this episode, Blake Oliver sits down with Erin Daiber, founder of Well Balanced Accountants, to explore how firms can move beyond culture theory to real operational change. You'll discover why "we've always done it this way" thinking kills retention, learn specific strategies for showing appreciation without micromanaging, and understand how being too busy prevents the culture improvements you need most. Erin shares her framework for defining your current culture honestly, creating accountability structures that stick, and making small changes that build significant cultural shifts over time.
Chapters
- (01:06) - Erin's Journey into Accounting
- (09:06) - Transition to Coaching
- (28:52) - Operationalizing Culture Change
- (30:55) - Defining Firm Values and Goals
- (33:12) - Balancing Client Service and Employee Well-being
- (35:10) - Aligning Personal and Professional Goals
- (38:09) - Overcoming Scarcity Mindset
- (46:12) - Showing Appreciation and Respect
- (53:21) - Strategies for Reducing Micromanagement
- (55:53) - Implementing and Sustaining Culture Change
- (57:46) - Conclusion and Contact Information
https://earmarkcpe.com
https://earmark.app/
Download the Earmark CPE App
Apple: https://apps.apple.com/us/app/earmark-cpe/id1562599728
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Connect with Our Guest, Erin Daiber
LinkedIn: https://www.linkedin.com/in/cpacoacherin/
Learn more about Well Balanced Accountants
Website: https://www.wellbalancedaccountants.com/
Connect with Blake Oliver, CPA
LinkedIn: https://www.linkedin.com/in/blaketoliver
Twitter: https://twitter.com/blaketoliver/
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