En este episodio conversamos con Isaac Sánchez, CIO de Grupo Juguetron, sobre la evolución del rol del CIO en el retail, la importancia de la tecnología en la experiencia del cliente, y los desafíos de la Omnicanalidad. Isaac comparte su experiencia en la implementación de metodologías ágiles, la alineación de tecnología con los objetivos comerciales, y el uso de la inteligencia artificial para mejorar la analítica de datos.
También discutimos la preparación para temporadas altas y la importancia de la infraestructura SaaS en el éxito de Juguetron.
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