In this episode of Edtech Connect, host Jeff Dillon sits down with Jill Whitaker, Director of Web Services at Southern Utah University, to explore the evolving landscape of higher ed website management.
With 25 years of experience, Jill shares candid insights on balancing short-term fixes with long-term strategy (inspired by her half-marathon coaching!), wrangling 100+ content editors, and championing accessibility through empathy-driven tactics.
Discover how SUU’s centralized approach keeps their site student-focused, why "Don’t Make Me Think" remains a timeless mantra, and what AI’s rise means for the future of university web teams.
Key Takeaways
Listen now for a masterclass in keeping university websites human-centered—no matter how tech evolves.
Find Jill Whitaker here:
https://www.linkedin.com/in/jillow/
SSU
Recommended Reading:
Don’t Make Me think – Steve Krug
https://www.amazon.com/Dont-Make-Me-Think-Usability/dp/0321344758
And find EdTech Connect here:
Web: https://edtechconnect.com/
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