RTO Superhero 🎙️ Empowering RTOs to Thrive!

In this special reflection episode, Angela Connell-Richards shares an honest and insightful look at what the first month under the new 2025 Standards has really been like. From wins and breakthroughs to unexpected challenges, Angela takes you behind the scenes of her work with RTOs over the past month—revealing what’s working, what’s still settling, and what everyone should be paying attention to as the sector adjusts.

Key points di...

In this crucial episode, Angela Connell-Richards sheds light on one of the fastest-growing audit triggers under the 2025 Standards: complaints. Even one unresolved student complaint can lead to a full ASQA investigation—so how you respond matters more than ever.

Key points discussed:
 ✅ How ASQA uses complaints to trigger audits
 ✅ What makes a compliant, defensible response process
 ✅ How to train your team to handle fe...

In this high-stakes episode, Angela Connell-Richards breaks down the reality of delivering high-risk training products in the VET sector. From early childhood to cookery, some qualifications are magnets for ASQA scrutiny—and Angela shows you how to stay protected.

Key points discussed:
 ✅ What defines a “high-risk” qualification or unit
 ✅ How to assess and strengthen your delivery of risky products
 ✅ Common pitfalls in...

We've crossed the 1 July 2025 compliance deadline, but the real work for RTOs starts now. Having updated policies alone doesn't make you audit-ready, especially as ASQA adopts a more vigilant, risk-based approach to monitoring.

• Top three post-deadline compliance traps: assuming document updates equal compliance, underestimating audit triggers, and failing to implement self-assurance
• ASQA can now trigger audits through s...

In this timely episode, Angela Connell-Richards explores the compliance risks that come with adding courses to your RTO’s scope—especially under the 2025 Standards. What seems like growth can quickly turn into an audit nightmare without the right preparation.

Key points discussed:
 ✅ The audit risks tied to scope additions and amendments
 ✅ How to pre-assess your readiness before submitting a scope application
 ✅ The evi...

🎙 In this episode of the RTO Superhero Podcast, Angela Connell-Richards and co-host Lauren Hollows tackle a confronting reality in Australia’s VET sector—how arbitrary funding decisions are crippling high-performing private RTOs.

Despite delivering 80% of Australia’s training, private RTOs receive just 30% of government funding. Even worse? RTOs with exceptional outcomes are being denied funding simply because their success happene...

In this forward-looking episode, Angela Connell-Richards explores what it takes for RTOs to move beyond the 1 July 2025 Standards deadline and embrace a culture of continuous self-assurance. Rather than treating compliance as a checklist, Angela invites you to reframe it as an ongoing journey of quality, improvement, and organisational excellence.

Key points discussed:
✅ What “self-assurance” really means under the 2025 Standar...

🎙 In this episode of the RTO Superhero Podcast, Angela Connell-Richards, with Lauren Hollows, dives into one of the biggest funding battles in Australia’s VET sector—the growing inequality between TAFE NSW and private RTOs.

Private RTOs are under increasing pressure as TAFE NSW now receives 80% of all Smart and Skilled funding—despite data showing private providers deliver better outcomes at lower costs.

🚨 Here’s what’s at stake:

In this practical episode, Angela Connell-Richards helps you decode the updated credential requirements for trainers and assessors under the new 2025 Standards. If you’re unsure whether your team meets current expectations—or how to evidence it—this episode is your step-by-step guide.

Key points discussed:
 ✅ What the Credential Policy now requires (and what’s changed)
 ✅ How to audit and map your trainers' qualificatio...

VET Talks: Future-Proof Your RTO - Embracing the 2025 Standards with Confidence

In this insightful episode of VETtalks, join Scott Rogers (CEO of eSkilled) and Angela Connell (CEO of Vivacity RTO Consulting) for a focused Q&A on navigating the upcoming 2025 Standards for RTOs.

With major reforms now on the horizon, this episode dives into why it’s critical to start preparing now—not later. You’ll hear expert insights into the com...

In this episode of the RTO Superhero Podcast, Angela Connell-Richards and co-host Maciek Fibrich unpack one of the most misunderstood aspects of the 2025 Standards for RTOs—Standard 2.2, with a laser focus on assessing Language, Literacy, Numeracy and Digital (LLND) skills prior to enrolment.

There’s been growing confusion in the VET sector:
 🌀 Do RTOs need to buy expensive LLN and digital skills tools?
 🌀 Does every cours...

In this urgent episode of the RTO Superhero Podcast, Angela Connell-Richards takes you inside a growing crisis in Australia’s vocational education sector. Private RTOs—who deliver over 70% of the nation’s training—are being hit with devastating funding cuts, unfunded compliance reforms, and a wave of closures that threaten access, jobs, and student outcomes.

Angela shares real frontline stories, the latest NCVER data, and what gover...

In this thought-provoking episode, Angela Connell-Richards challenges the common assumption that simply updating your policies and procedures means your RTO is compliant. She explores the deeper truth behind the new Standards: implementation, understanding, and continuous review are what really matter now.

Key points discussed:
 ✅ Why policy updates alone won’t satisfy ASQA
 ✅ How to identify gaps between policy and practice...

As we race towards the 1 July 2025 implementation of the Revised Standards for RTOs, one uncomfortable truth is becoming clear: many RTOs are more prepared than the national regulator itself.

In this unfiltered and empowering bonus episode of the RTO Superhero Podcast, Angela Connell-Richards takes you behind the scenes of what’s really happening with ASQA—and what that means for your compliance strategy. Drawing on over 30 years of...

In this timely episode, Angela Connell-Richards tackles the most common mistakes RTOs are making as they scramble to prepare for the 1 July 2025 Standards deadline. Drawing on her work with dozens of RTOs in recent months, Angela shines a light on the blind spots, oversights, and shortcuts that could cost you dearly—and, most importantly, explains how to fix them before it’s too late.

Key points discussed:
✅ The top 5 complianc...

In this insight-packed episode, Angela Connell-Richards uncovers the silent risks that could land your RTO in an ASQA audit—even if you’ve already met the 1 July deadline. From additions to scope, to complaints, to the delivery of high-risk qualifications, Angela shows how audit triggers have changed—and what RTOs must now do to stay audit-ready.

Key points discussed:
 ✅ How scope changes can trigger a full audit
 ✅ Why even...

In this essential episode, Angela Connell-Richards tackles one of the most overlooked audit risks for RTOs—non-compliant marketing. With the 2025 Standards now in full effect, your course flyers, website, and social media content are all under ASQA’s lens. Angela explores how a single misleading phrase can trigger an audit—and what you can do to stay on the safe side.

Key points discussed:
 ✅ What the 2025 Standards say about ma...

In this episode, Angela takes you behind the scenes of her massive compliance rewrite project. Discover why 2025 is the year to rethink—not just update—your policies and procedures. Angela shares the philosophy, strategy, and practical steps she’s using to ensure Vivacity’s documents empower RTOs to meet the new Standards with confidence.

Key points discussed:
✅ Why the 2025 Standards require more than a “copy and paste” update...

In this episode, Angela Connell-Richards breaks down the essential roadmap for RTOs facing the final stretch before the 1 July 2025 Standards go live. With just six weeks left, this survival guide helps you focus, prioritise, and take action without overwhelm. Angela shares her insider tips, drawn from decades of experience, to help you make the most of every remaining week.

Key points discussed:
✅ A week-by-week countdown chec...