Funeral directors are typically uncomfortable asking families to leave an online review, which is understandable because of the delicate nature of the service provided. The problem is your funeral home is being judged every day based on the reviews others have left, and if you don't have very many, it's going to impact your calls negatively.
On this episode, we discuss answers to the following:
1. Which families you ask to leave a review
2. The best time to ask the family for a review
3. The best way to ask a family to write a review
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