S3E6: Informed Is Empowered: How NYC Is Simplifying Data for the Public

How do you turn complex environmental health data into something people can actually use—and trust?  

In this episode of Empathy Affect, we talk with Matthew Montesano, senior director of data communication at the New York City Department of Health and Mental Hygiene’s Bureau of Environmental Surveillance and Policy. Matthew leads the team behind the city’s Environment & Health Data Portal, a public-facing platform that unpacks key environmental health topics—like air quality, heat, and traffic—and distills complex data into clear, accessible information New Yorkers can use to understand their environment and protect their health.  

We explore how thoughtful design, clear communication, and human-centered strategy can transform government data into trusted sources of information. This episode dives into how cities can meet the public’s expectations for clear, actionable information.  

Matthew Montesano is the senior director of data communication at the New York City Department of Health and Mental Hygiene’s Bureau of Environmental Surveillance and Policy. He was previously the immunizations program communication lead for the City of Philadelphia Department of Public Health and led the development and maintenance of the Minnesota Public Health Data Access Portal. He has experience in community organizing, grant writing, and health communication. 

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