Ep 54 | Managing Intakes and Administrative Support

In this solo episode, Jana opens by sharing her heartfelt concern for those affected by the devastating wildfires in Southern California. With family in the impacted areas, she offers her empathy and support to everyone navigating this tragedy.

Shifting the focus, Jana dives into the importance of finding passion and inspiration in one’s work. She reflects on her own transformative journey, describing how she moved from a life fueled by dissatisfaction to one driven by purpose and joy—even though it required embracing greater risks and vulnerabilities.

Along the way, Jana also shares the pivotal role that administrative support has played in her business. By delegating tasks like managing the intake process, she’s been able to increase her productivity while reducing the stress of constantly monitoring leads and phone calls. She highlights the importance of creating standard operating procedures (SOPs) to maintain consistency, particularly when transitioning between support staff.

Finally, Jana recommends two insightful books: Reader, Come Home by Maryanne Wolf and The Collapse of Parenting by Dr. Leonard Sax. These recommendations reflect her dedication to personal growth and professional development.

🎧 Listen to Episode 54 on Spotify, Apple Podcasts, or YouTube—and don’t forget to subscribe, rate, for a chance to win a 1:1 session with Jana!

Connect with Empower LEP:
https://empowerlep.com
Instagram: https://www.instagram.com/empowerlep
Facebook: https://www.facebook.com/EmpowerLEP/
and the Empower LEP Facebook Group https://www.facebook.com/groups/583676341308649

The website for this show is https://empowerleppodcast.com/

If you enjoyed this episode, please leave a five-star rating and review on your favorite podcast platform. Your support helps us continue to bring you more inspiring stories for LEPs and supporting professionals.