Endpoint Management Today: The BigFix Podcast

Endpoint Management Today: The BigFix Podcast

Endpoint Management Today is a podcast brought to you by Rhonda and James from the BigFix team. Listen in to understand how IT operations and security teams fully automate discovery, management and remediation of endpoints – whether on-premise, virtual, or cloud – regardless of operating system, location or connectivity. Hear from technical experts, customers, thought leaders and more as we bring you new episodes each month. FIND more. FIX more. DO more.

Episodes

November 3, 2023 38 mins

Michelle McGough makes a triumphant return to the BigFix team, talks about her path to BigFix, what she loves about the BigFix community and what her current focus is with respect to customer events and other things BigFix!

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We've released a brand new product - BigFix User Workspace!  In this episode, we're speaking with Mike Gare, BigFix Product Manager for BigFix Lifecycle and Workspace, and Jason Cordell, BigFix Technical Advisor to learn all about this exciting new offering.

This digital workspace management solution improves employees experience, reduces helpdesk calls, improves security and consolidates tools regardless of empl...

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The BigFix Best Practice podcast series brings the best minds at BigFix to your ears to teach you how to get the most out of your BigFix investment.  

This is the third episode of our BigFix Best Practices series on Client Settings, Client Settings 301. In this episode, we’re going to outline some business use cases we’ve encountered in the real world and how we’ve used client settings to streamline and optimize those use ...

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The BigFix Best Practice podcast series brings the best minds at BigFix to your ears to teach you how to get the most out of your BigFix investment. 

This is the second of our BigFix Best Practices series on Client Settings, Client Settings 201. We talk about the actual practices you’ll need to understand to effectively manage client settings across your BigFix environment.

With the foundations built and best pra...

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The BigFix Best Practice podcast series brings the best minds at BigFix to your ears to teach you how to get the most out of your BigFix investment. 

This episode is focused on a key piece of the BigFix capability – client settings.  Client settings sit at the heart of how the BigFix agent behaves and the actions that are taken on the endpoint, relay, or server component.

We'll build the foundation, then tak...

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Join us for some exciting news for you #BigFixers out there - the BigFix Certifications Program has returned!

Join James and Rhonda as they speak with Kathy Nguyen, lead for BigFix Technical Enablement, as she discusses the process we've followed to get here and all the things YOU need to know in order to prepare and sign up for the newly released HCL Software Certified Professional - BigFix Platform 10 certification....

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James Stewart, or JGStew as he's known on the BigFix Forum, Endpoint Management Today podcast co-host and overall jack of all trades details his journey to BigFix, how a game called Arctic Mud helped him with his typing skills, and tells us what House Robots are.  

Some links from this episode...

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Rhonda Studnick Kaiser, Director of Customer Experience for BigFix, talks about nearly every topic under the sun, what it's like to be a native Oregonian, and why she came to BigFix and why she loves to advocate for BigFix customers so much!

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John Golembiewski, Director of Engineering and Tech Services for BigFix, joins us in this episode to tell us how he ended up at BigFix, what he thinks is the greatest feature of the tool, and shares his special apple pie recipe!

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Episode 2 - What is BigFix Again?

John's Apple Pie

  • store bought pie crust - don't mess around with this...
  • 1/3 small coffee mug cup sugar
  • 2 sp...
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There's an exciting new feature that was launched in December 2021 which has been flying a bit under the radar.  We've added a whole new suite of extended software patching content for Windows devices.  In this episode, James Stewart, John Golembiewski and Rhonda Studnick Kaiser discuss how this new content came about, what it offers, how to get it and keep up on new titles, and how to request new content be added.  
...

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Dan Wolff, Director of Product Marketing for BigFix, joins us to describe his journey from a role as a mechanical engineer, developing computing hardware to his role with BigFix, the value of BigFix in an organization,  the intersection between IT Operations and Security, and why he'd rather be backpacking rather than doing tech things when not focused on BigFix.

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Robert Leong, Director of Product Management for BigFix, joins us to describe his journey from integrated circuit designer to product manager, where he sees BigFix going in the future, and all the nerdy things he loves about photography.

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There's an exciting new release of BigFix Insights for Vulnerability Remediation which JUST came out and we're talking to Aram Eblighatian, BigFix Product Manager, and Liz Thi, BigFix Product Design Lead for the product about what's new and exciting in the release, and how we worked with our customers to deliver a design that's geared to their needs.

Additional references:
 - Episode 13: BigFix Vers...

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The BigFix Community gets together several times a year for BigFix Days Virtual User Conferences. In this episode, we recap the sessions held during BigFix Days Americas held April 19-20, 2022.

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BigFix Days Sessions Covered:

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Kristin Hazlewood, VP & GM for BigFix, joins our podcast to talk about BigFix, being a senior woman leader in the technology field, and what kind of smart home technology passes muster in a house full of kids.

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Brian Shorey, VP of Engineering for BigFix, tells us how he got involved in technology, how he made it to BigFix, his hopes for the BigFix product, and how he's tackling IOT in car engines!

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The BigFix Best Practice podcast series brings the best minds at BigFix to your ears to teach you how to get the most out of your BigFix investment. 
 
 This episode is the third in a series on how to optimize your BigFix relay infrastructure; this one is for those hard core folks who just want to do fun stuff with BigFix and those practitioners who need the advanced stuff to make their capabilities perform in the best pos...

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The BigFix Best Practice podcast series brings the best minds at BigFix to your ears to teach you how to get the most out of your BigFix investment. 

This episode is the second in a series on how to optimize your BigFix relay infrastructure, expanding on Episode 20 where we talked about getting started with relays.

BigFix Relay Resources

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The BigFix Best Practice podcast series brings the best minds at BigFix to your ears to teach you how to get the most out of your BigFix investment. 

This episode is the first of a series on how to optimize your BigFix relay infrastructure.  We're starting at the beginning here folks, so dive in for the refresher topics or to find out about what you might be missing...even if you're a seasoned pro. 

Bi...

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Rosario Gangemi, BigFix Master Architect, tells us about coding in hexidecimal, creating a strobe light with solder for him and his friends to party to, and his journey to BigFix.  He'll also speak to the exciting new directions the BigFix Product is going in this October 2021 interview.

NOTE: We had some trouble recording this episode. The audio quality is not as high as it typically is.

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