On the 9th episode of Enterprise Software Defenders, hosts Evan Reiser and Mike Britton, both executives at Abnormal Security, talk with Patti Titus, chief privacy and information security officer at Markel. Markel is the insurance wing of Markel Group, a global insurance and investment company with over 17,000 employees and $12 billion in annual revenue. In this conversation, Patti shares her thoughts on the opportunities and challenges of AI’s growing popularity, the balance of AI regulation and innovation, and considerations for the next generation of AI threat response.
Quick hits from Patti:
On improving enterprise security training: “ChatGPT has given us a whole new landscape to think about how we are providing the right training and guidelines to our employees. Our adversaries are becoming more sophisticated at figuring out how to socially engineer people. It's becoming more pervasive.“
On security and AI model governance: “Model governance is going to be a necessity. And inside that model, governance is a function of incident response. We are going to have to teach our people to be faster to report than the, ‘Oh, it's just phishing, I'm going to delete it.’ mentality. Don't do that. I want you to report everything. Because all the data that you provide to us enriches our threat perspective so that we can see what's really happening.”
On the duality of AI’s potential: “Can AI become pervasive enough to recognize itself as a threat? And then can it, in turn, think about how that AI is being developed and predict the next step before its counterpart predicts the next step? You are getting into a game of cat and mouse, only much more sophisticated, like the cat and the mouse are playing chess.”
Book Recommendation: The Six Types of Working Geniuses - Patrick M. Lencioni
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Enterprise Software Defenders is a show where top security executives share how moves to the cloud have created an evolved threat landscape that requires new tools to protect against cybercrime. Find more great lessons from tech leaders and enterprise software experts at https://www.enterprisesoftware.blog/
Enterprise Software Defenders is produced by Josh Meer.
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