In this solo episode of the Everyday Business Problems podcast, Dave Crysler explores how applying continuous improvement principles to customer onboarding can drive serious value, both internally and for your customers. Dave shares stories from his experience in business transitions and breaks down a simple three-step process to eliminate waste, prioritize changes, and sustain improvements in the front-end of your business. Whether you’re in manufacturing or services, this episode will help you uncover quick wins and build lasting systems.
What You'll Discover:
-
Why customer onboarding is often the best starting point for operational improvement.
-
A 3-step framework: process mapping, prioritizing ideas, and implementing/testing improvements.
-
Real-life examples of reducing wait times and eliminating bottlenecks with simple tweaks.
-
How to build a continuous improvement wall and use tri-storming to crowdsource ideas.
-
The hidden risk of “siloed efficiency” and how to prevent front-end improvements from overwhelming your ops.
-
Why sustainable change requires both strategic vision and cross-functional collaboration.
Popular Podcasts
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
The Joe Rogan Experience
The official podcast of comedian Joe Rogan.