In this solo episode of the Everyday Business Problems podcast, Dave Crysler tackles a common operational challenge: how to build a standardized process when everyone does it differently. Dave shares a five-step approach to defining your organization's best practices while allowing for necessary flexibility. From observation to mapping, gaining consensus, testing, and continuous improvement, you'll learn how to create repeatable outcomes that improve efficiency, culture, and customer experience.
What You'll Discover:
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Why observing and asking questions should come before documenting processes.
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How to map processes effectively using simple, accessible tools.
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Strategies for gaining team consensus and balancing flexibility with standardization.
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The importance of testing changes to ensure they deliver the intended results.
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How to embed continuous improvement loops to keep processes relevant and effective.
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Why standardized processes improve financial results, culture, and customer experience.
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