In this inspiring episode of Evolving to Exceptional, host Jessica Tietjen sits down with Melissa Paulitsch, Human Resources Director at Kennelwood Pet Resorts, to explore the unexpected connections between pet care and people leadership.
Melissa shares her unique journey into the pet industry and how her passion for animals has shaped her approach to building a supportive, high-performing workplace culture.
Together, they dive into:
The power of relationship-based leadership
How clear communication and emotional safety improve team performance
Surprising lessons from pet training that apply to developing people
Strategies for long-term employee retention and satisfaction
The role of technology in enhancing both the employee and customer experience
Whether you're a pet lover, a people leader, or both, this episode offers practical takeaways to help you create more compassionate, connected, and effective workplaces.
Listen now to discover how honoring the human-animal bond can elevate your leadership and workplace culture.
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