Episode Transcript
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Chase Stratton (00:00):
Imagine for a
moment you're running a big
multinational company and you'vegot this critical job opening a
top executive spot in yourreally strategic Japanese
subsidiary.
But here's the catch, and it'sa big one.
You absolutely cannot letanyone know you're looking,
especially not the personcurrently in that role.
Total secrecy.
(00:20):
Today on The Deep Dive, we'regoing to unpack exactly why this
kind of, well, extremeconfidentiality isn't just, you
know, a nice to have.
It's often a strategicnecessity for these cross-border
executive searches in Japan.
It's a fascinating game,really.
Yeah, you've really hit the nailon the head there.
This isn't just about beingsneaky for the sake of it.
It's a critical risk mitigationstrategy.
Yeah.
And it's driven by this uniquemix of legal factors, cultural
(00:44):
norms, and operational realitiesthat are pretty specific to
Japan.
Okay, so that's our mission foryou today.
We want to help you understandwhy this stealth approach is so
essential.
How does it actually work onthe ground?
And what are some of the maybesurprising challenges you face
in the Japanese market?
We've got a stack of sources,some strategic guides, deep
(01:04):
reports, and actually somereally interesting real world
case studies to helping it allto life.
Yeah.
All right.
Let's start with the basicsthen.
The why.
Why is absolute confidentialitythe strategic mandate here?
What's the single biggest likelegal landmine a company is
trying to sidestep if they don'tkeep these searches quiet?
OK, the absolute biggest one,and this is where Japan really
(01:27):
differs from, say, Japan.
the U.S.
or parts of Europe, is thatthere's no real concept of
at-will employment for thesesenior roles.
In many places, you canterminate an executive, maybe
pay some severance, but it'srelatively straightforward,
legally speaking, not in Japan.
If a Japanese company presidentfinds out they're being
replaced before you have someonelined up, well, the company
could be on the hook for hugeseverance pay.
(01:47):
We're talking potentially up totwo years' salary.
Yeah.
So a confidential search letsyou secure the replacement
discreetly before the currentexec knows.
It prevents...
what could be a massivefinancial and legal headache, a
nightmare really.
Two-year salary, that's aserious financial risk.
Okay, so beyond the money, whatother ripples happen if word
(02:09):
gets out?
Like how does it affect thecompany's image or just
day-to-day operations?
That's where protectingcorporate continuity and market
perception comes in.
The Japanese business worldplaces a huge emphasis on
harmony.
on consensus, WALEN they callit.
So a public search for a newleader.
That can signal instability ormaybe lack of confidence in the
(02:30):
current leadership.
And that's not just internalgossip.
Competitors might see anopportunity to try to poach your
key people or even go afteryour clients.
And clients in Japan, theyreally value stability.
If they sense turbulence at thetop, they might start looking
elsewhere.
So confidentiality is really acalculated move to de-risk the
whole process and maintain thatcrucial trust.
And there's a third piece too.
(02:51):
Maintaining control fromheadquarters.
Hiring the president of yourJapanese subsidiary.
That's a huge strategicdecision.
Running the search from HQmeans you control every stage.
Defining the role, buildingthat success profile, vetting
candidates, negotiating theoffer.
It avoids getting tangled inlocal subsidiary politics or,
you know, potential conflicts ofinterest.
And it makes sure the newleader truly aligns with the
(03:12):
global strategy.
Okay, so it's really amulti-layered thing.
It's protecting the finances,the reputation, ensuring
strategic alignment.
all within this very specificJapanese context.
It's not just about beingsecretive.
Now, this is where I think itgets really fascinating.
Japan's business culture, thetalent market, it's just
profoundly different.
(03:32):
Can you walk us through some ofthose unique dynamics?
How do they force companies toapproach finding talent so
differently there?
Absolutely.
The cultural side is huge.
First off, there's generally aprofound cultural resistance to
changing jobs.
Japanese professionals tend tobe inherently risk averse and
they value loyalty incrediblyhighly.
You still see vestiges of thatjob for life mentality, even if
(03:54):
it's changing slowly.
So even if you offer moremoney, a better title.
Making a move is a big deal.
It's often discussed withfamily.
And there's a real fear ofbeing seen as disloyal.
I actually remember a case, afantastic candidate really
talked here.
He's very interested.
But his biggest worry, itwasn't the new job itself.
He was telling his elderlyparents he was leaving the
company he'd been with fornearly 25 years.
That level of loyalty is, well,it's deep.
(04:17):
Wow, that really paints apicture.
And that loyalty leads directlyto what we call the passive
candidate challenge.
Because people tend to stay putand aren't actively looking.
The vast majority of the bestsenior talent in Japan They're
passive.
They aren't scanning jobboards.
They often do not want to beseen as open to new chances.
So cold emails, calls fromrecruiters they don't know.
(04:38):
They rarely get a response.
You absolutely need aproactive, super discreet,
relationship first approach.
You can't just post an ad andwait.
That makes total sense.
If they're so loyal and notlooking, how do you even find
these people?
How do you identify someone whomight just might be receptive?
I guess this is whererelationships and referrals
become absolutely critical.
(04:58):
Precisely.
Trust and honor are paramountin Japanese business
relationships.
Job seekers are incrediblycareful about who they talk to.
So established referralnetworks are vital.
These come from industryexperts, people you've placed
before, trusted businesscontacts.
They play a huge role inuncovering who might be suitable
and, crucially, willing to evenhave a confidential
(05:20):
conversation.
Any search firm operating thereabsolutely must have deep,
long-standing local networks.
They need consultants on theground who understand the
nuances, the values, thecustoms.
That's how you build the trustneeded to even get your foot in
the door with top talent.
And then there's somethingelse, what we sometimes call the
bilingual paradox.
It's a really common trap formultinational companies.
They naturally want executiveswho speak English fluently, but
(05:43):
they often prioritize Englishskills over perhaps deeper
business acumen or marketknowledge.
The thing is, the pool ofJapanese professionals with true
business level English, it'salready pretty small.
If you insist on, say, nearnative fluency maybe a TOEIC
score of 900 plus SAP, you couldbe cutting out.
Well, estimates suggest maybean 85% decrease in your
(06:05):
potential talent pool.
85%.
Yeah, it's huge.
Often, an executive with deeplocal market understanding, a
strong network, proven results,maybe their TOEIC is closer to
800.
They could be a far morevaluable asset than someone who
speaks perfect English, butlacks the relevant industry
experience or connections.
You risk filtering out yourbest potential leaders.
(06:26):
That 85% figure is juststaggering.
It really throws into sharprelief how Western assumptions
about the ideal candidate justdon't map onto the reality
there.
So, OK, given all these uniquechallenges, the loyalty, the
passive candidates, the languageparadox, just posting a job is
clearly out.
You need a whole differentplaybook.
So walk us through it.
(06:47):
How does a company actually doone of these confidential
cross-border searches?
What's the structuredstep-by-step process look like?
It's very structured, verydisciplined.
Step one is the initialconsultation.
and really defining the searchmandate.
This starts with a deep diveconversation, usually with key
stakeholders at headquarters,the exec team, maybe the board,
global HR.
You go way beyond a simple jobdescription.
(07:09):
The goal is to build acomprehensive success profile.
What hard skills are needed?
Sure.
But also, what are the criticalsoft skills?
The leadership style, thecultural adaptability needed for
Japan specifically.
What kind of network does thisperson need to tap into?
It's a really detailedblueprint.
And of course, the search firmsigns a strict nondisclosure
agreement, an NDA, right at theoutset.
That's non-negotiable.
Okay, so you define the idealperson in detail.
(07:31):
What's next?
Step two, selecting the rightsearch partner.
And honestly, this might be thesingle most important decision
in the whole process.
For a confidential search, youabsolutely need a retained
executive search firm.
Retained, meaning you pay themup front, not just if they find
someone.
Exactly.
Unlike contingent firms, aretained firm works on a
(07:52):
retainer fee structure.
Their interests are alignedwith yours for the long haul,
focusing on quality and findingthe right fit, not just filling
the role quickly.
Firms like Keller, RobertWalters, Stan Chase, they're
known for handling theseconfidential mandates.
They typically have that globalreach combined with crucial
local expertise in Japan.
And what's key for anon-Japanese HQ is that the firm
(08:14):
has consultants physically onthe ground in Japan, people who
get the culture, have thenetworks, and can build that
essential trust.
Makes sense.
You need local know-how.
Okay, step three.
Step three is accessing thathidden talent pool.
Now the search room gets towork.
They do intensive marketmapping, figuring out which
companies have the kind oftalent you need.
And then comes the outreach.
(08:35):
But it's incredibly discreet,targeted approaches to
individuals who are not activelylooking.
I really have to stress this.
The position is never, everposted publicly.
The firm uses its network, itsproprietary databases, those
vital referral channels wetalked about to identify
potential candidates who areotherwise completely off the
radar.
OK, so you've discreetlyidentified some potentials.
(08:57):
How do you screen them without,you know, blowing the secret?
Right.
Step four is the discretescreening and vetting.
Prospects are qualified througha really structured
performance-based interviewprocess.
And importantly, this usuallymoves away from some of the more
traditional, maybe moredeferential Japanese interview
styles.
It focuses on concreteachievements and competencies.
(09:17):
Only the very best, mostqualified candidates are
actually presented with the fulldetails of the opportunity.
And at that point, theythemselves might be asked to
sign an NDA to maintainconfidentiality moving forward.
We also often Use advancedpsychometric assessments and
conduct very thorough butcompliant reference checks to
really verify skills and fit.
Got it.
(09:37):
And the final step, making theoffer.
Step five, exactly.
The offer, negotiation, and thecrucial transition phase.
The search firm plays a keyrole here, facilitating salary
and compensation negotiations.
Often the consultant will dowhat's called pre-closing the
candidate.
Pre-closing.
Yeah.
It means having very candidconversations before the formal
(09:57):
offer goes out.
addressing any potentialconcerns, cultural hesitations,
making sure the candidate isgenuinely ready and committed to
making such a significant move.
This is really critical inJapan, given how cautiously
people approach job changes.
The offers themselves need tobe competitive, often including
performance bonuses andlong-term incentives.
And crucially, the processdoesn't end when the offer is
(10:19):
signed.
Good firms providepost-placement support, things
like 90-day integrationcheck-ins.
This helps ensure the newleader transitions smoothly and
integrates effectively into thecompany culture.
That sounds incredibly thorough,almost like a surgical strike
for talent.
It's clearly not a simpleundertaking.
But even with all those carefulsteps, you mentioned legal
(10:40):
risks earlier.
I imagine there are specificJapanese laws that HQ teams
absolutely need to be aware of.
What are the big ones thatcould trip you up?
You're right to come back tothat.
The legal landscape isdefinitely a minefield if you're
not careful.
The biggest one is probablyJapan's Act on the Protection of
Personal Information, the APPI.
It's very strict.
A key requirement, and this asmany foreign companies out is
(11:03):
that you need explicit writtenconsent from a candidate before
you collect any of theirpersonal data.
Implied consent doesn't cut itlike it might elsewhere.
Explicit written consent.
Yes.
And for what's called sensitivepersonal information, things
like race, health information,criminal records, the rules are
even stricter.
You need prior consent and yougenerally can't transfer to a
(11:25):
third party using simple opt-outmethods.
And here's a critical point.
Transferring personal data toWow.
Okay, so internal transfersaren't automatically okay.
What about background checks?
Background and reference checksare legal in Japan, yes, but
(11:47):
they have to be limited,consent-driven, and job-related.
This can clash with an HQ thatwants exhaustive, US-style
checks covering areas maybe notdirectly relevant to the job.
For instance, getting criminalhistory data requires explicit
consent and can only really beused if it's directly relevant
to the duties of the role.
Japanese privacy laws put reallimits on traditional background
(12:09):
checks.
So it's absolutely essentialyou partner with a search firm
that uses a compliantmethodology and is upfront about
what can and cannot be legallyverified in Japan.
Otherwise, you risk seriouslegal exposure.
And one more practical legalpoint.
Executive notice periods.
Under Japanese labor law,executives typically have to
give notice, sometimes up tothree months, to their current
(12:31):
employer.
Three months.
Up to three months, yeah.
That can significantly impactyour timeline for the
succession.
It's not like someone can justresign on Friday and start
Monday.
It has to be factored into thewhole project plan from day one.
It really sounds like you couldaccidentally step into a legal
quagmire so easily without theright guidance.
It underscores the need forthat expert partner.
Okay, so we've covered the why,the who, the passive
(12:53):
candidates, Let's bring it homenow.
Can we talk about some realworld examples and maybe the
best practices that ensure thesecomplex searches actually
succeed?
Absolutely.
Success really starts withstrategic alignment.
Headquarters has to betransparent with the search
firm.
That means providing a completepicture, the strategic plans,
(13:14):
yes, but also an honest look atthe company culture.
The search firm isn't justfinding names.
They're acting as your trustedpartner, your brand ambassador
in these very sensitive,confidential conversations.
So honesty from HQ is key.
What else?
Communication and feedback arehuge.
This might sound obvious, butslow execution or delayed
feedback from HQ can kill asearch in Japan.
(13:34):
Remember, the best candidates,even passive ones once engaged,
often end up with multipleoffers.
If HQ drags its feet or thefeedback is vague, candidates
lose interest.
They don't feel valued.
Timely professionalcommunication managed through
the search consultant isessential to keep top candidates
engaged and feeling like thisis a serious opportunity.
(13:56):
Right.
Keep the momentum going.
Exactly.
And then there's thepost-placement piece, which
often gets underestimated.
The search doesn't end when thecontract is signed.
Effective onboardingacceleration and robust
post-placement support arecritical for the new leader's
long-term success.
They need to be introducedcarefully to the local team to
maintain trust and motivation,integrating into a culture that
(14:17):
prizes harmony, hierarchy,consensus.
It takes effort and support.
Without that focus onintegration, even the perfect
hire can stumble.
That's such a crucial point.
The job isn't done until theiractually integrated and
successful.
Okay, can you share some ofthose real-world examples you
mentioned, companies that havedone this?
Sure.
We have some good publicexamples, even though the
searches themselves wereconfidential at the time.
(14:39):
Onn and Semiconductor, the U.S.
chipmaker, use a boutiqueAmerican recruiter for a
confidential Japan countrymanager search.
That clearly shows HQ drivingthe process quietly.
Then there's McDermott, a U.S.
chemical company.
Back in 2012, they hired aCanadian firm to find a new
president for their Japaneseoperation.
(15:00):
Their HQ in Connecticutspecifically wanted to replace
an incumbent who'd been thereover 20 years, very discreetly.
And that incumbent was onlytold after the new hire, Julian
Bashore, had already acceptedthe offer.
That's a textbook example of astealth approach.
Exactly what we've been talkingabout.
Any others?
Yeah, there was a Europeanmedical device company that used
a Tokyo-based search firm,Titan Healthcare, to find a new
(15:23):
Japan president.
The search was overseen by theclient's Asia-Pacific VP,
completely bypassing the localJapan office until the
replacement was secured.
We also know of a majormultinational tech company that
replaced its CIO in Japan usinga confidential retained search.
Again, all managed under theradar.
And it's incredibly common inthe pharmaceutical and life
(15:43):
sciences space.
Foreign pharma companies oftenneed to replace country heads
quietly.
One example mentions aconfidential general manager
search in pharma that was donestart to finish in about 2.5
months with zero publicawareness during the process,
which shows it can be donerelatively quickly, too, if
managed well.
These examples really drive ithome.
This isn't just some nichetheory.
(16:03):
It's a real establishedpractice for sophisticated
global companies operating inJapan.
But I do wonder, for a companymaybe new to this, does the
sheer complexity of the cultureof the laws ever make them
question if the stealth approachis worth the effort and
investment?
Or are the risks of not doingit just always too high?
It's definitely complex, nodoubt about it.
And it requires significantcommitment from headquarters,
(16:26):
time, resources, trust in theprocess.
But At the end of the day, forthese truly critical leadership
roles, like a country presidentin Japan, the potential
downsides of a public ormismanaged search, that huge
severance liability, the marketinstability, losing strategic
control, damage to yourreputation, those risks almost
(16:46):
always outweigh the cost andcomplexity of doing it properly,
confidentially.
In most cases, it's not reallya choice.
It's a strategic necessity tode-risk a vital leadership
change in a uniquely challengingmarket.
So wrapping this up, it's clearthis confidential cross-border
executive search is a reallysophisticated tool.
It's a headquarters managedstrategy that helps
multinational secure top leadersin Japan while sidestepping
(17:08):
major legal, financial andreputational bullets.
Exactly.
And success absolutely hingeson that partnership with the
right retained search firm, onewith global reach, but more
importantly, that deep local onthe ground understanding of
Japan's talent market, itsculture and its laws, especially
data privacy like APPI, theyneed a proven discrete way to
(17:32):
tap into that passive talentpool.
And by prioritizing culturalfluency, keeping communication
lines clear and fast, andsticking to a disciplined
process, companies can navigatethis complex landscape, find the
right leader, and ensure theytransition successfully for
long-term growth.
It really makes you think.
Given all these layers, theculture, the laws, the need for
absolute discretion, what otherkinds of global business
(17:54):
decisions, maybe beyond justhiring, could benefit from this
kind of intense, curated, almoststealth approach?
What does this tell us aboutthe hidden gears turning in
global leadership?
Something to ponder.
next time on The Deep Dive.