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May 27, 2025 14 mins
Thanks for tuning into the expanding access podcast. Ready to take your knowledge, network, and experience to the next level? Then join us at the BHT Conference in San Diego on November 11-13. Join thought leaders, practitioners, policymakers, and payers focused on expanding access and improving outcomes in mental health, behavioral health, substance abuse, and IDD. Save $100 on your registration here by using your podcast promo code “Podcast100” Innovative technology solutions designed for behavioral health providers are transforming the way care is delivered, making it more efficient and impactful. In this episode, Ben Lawrence, Director of Behavioral Health Clinic Operations, and Dr. Ben Kurian, Executive Medical Director of Risk Identification and Outreach, from Health Care Service Corporation (HCSC), discuss the RIO program’s data-driven, multidisciplinary approach to behavioral and medical health comorbidities. They tackle the challenges of opioid management and untreated depression. Lawrence and Dr. Kurian address outreach and member engagement hurdles, exploring digital methods while adhering to privacy laws. Their active partnership with the American College of Surgeons promotes non-opioid pain management strategies, demonstrating their commitment to evolving care. Tune in to learn how HCSC's innovative digital solutions are shaping the future of behavioral health care, improving provider engagement, and enhancing patient outcomes. Resources: Connect with and follow Dr. Ben Kurian on LinkedIn. Connect with and follow Ben Lawrence on LinkedIn. Follow Health Care Service Corporation on LinkedIn and explore their website. 
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