Experience-Focused Leaders

Experience-Focused Leaders

Introducing Alex Shevelenko, CEO and founder of RELAYTO and the host of the Experienced-Focused Leaders Podcast. With a mission to empower seasoned business owners who recognize the critical role of customer experience in achieving success, Alex brings together a community of discerning listeners eager to explore new perspectives and strategies for enhancing their experience-centric approach. In our thought-provoking podcast episodes, we dive deep into the stories and insights of accomplished business owners who have honed their expertise in delivering exceptional customer experiences. These industry veterans possess a wealth of knowledge and practical experience, making them valuable resources for our audience of seasoned professionals who are passionate about creating meaningful connections with their customers. Our podcast serves as a platform for exchanging ideas, sharing best practices, and exploring innovative approaches to customer experience. We understand that our audience is composed of discerning individuals who have already achieved considerable success and are constantly seeking new ways to elevate their customer-centric strategies. If you are a seasoned business owner with a profound understanding of the significance of customer experience in driving business growth, we invite you to join us as a guest on our podcast. Share your unique insights, success stories, and the strategies that have set you apart in your industry.

Episodes

March 5, 2026 33 mins

Your host Alex Shevelenko welcomes Scott Britton, entrepreneur, author of Conscious Accomplishment, and a former Forbes 30 Under 30 honoree. After the successful acquisition of his venture-backed company, Troops, by Salesforce in 2022, Scott turned his focus toward the "Third Way"—a philosophy that integrates high-level material achievement with deep internal fulfillment and spiritual awareness.

In this conversation, Scott challenge...

Mark as Played

Your host Alex Shevelenko welcomes Professor Hermann Simon, founder and honorary chairman of Simon-Kucher and the world’s leading authority on pricing and strategy. Often cited as the most influential management thinker since Peter Drucker, Hermann brings five decades of experience identifying the "Hidden Champions" of the global economy and advising world-class organizations on value and growth.

In this conversation, Hermann shares...

Mark as Played

Your host Alex Shevelenko welcomes Luke Giancarlo, Director of the FinTech Innovation Lab in New York and an executive at Accenture, where he leads digital currency and AI initiatives. Luke brings a unique perspective, combining hands-on startup experience with deep insight into enterprise innovation, fintech, and emerging technologies.

In this conversation, Luke shares his view on corporate-startup collaboration, the future of AI a...

Mark as Played

Your host Alex Shevelenko welcomes Sergey Netessine, Senior Vice Dean of Innovation and Global Initiatives at the Wharton School and Durbani Armani Professor of Innovation and Entrepreneurship. Sergey is also an Amazon Scholar and a seasoned investor, bringing a rare blend of academic rigor, corporate strategy, and hands-on venture experience to the world’s leading organizations.

In this conversation, Sergey shares his perspective o...

Mark as Played

Your host Alex Shevelenko welcomes Stephen Josephs, a pioneer in adult development and the co-author of the seminal book Leadership Agility. With over 40 years of experience as an executive coach, Stephen helps senior leaders navigate high-pressure environments by recognizing the inner patterns that drive their behavior. A lifelong practitioner of meditation and Tai Chi, Stephen brings a unique blend of Taoist wisdom and developmen...

Mark as Played

Your host Alex Shevelenko welcomes Magali Anderson, a global sustainability and innovation leader and former Chief Sustainability & Innovation Officer at Holcim. Magali brings deep, real-world experience leading change at scale—across operations, markets, and incentives. Today, she serves on the boards of Anglo American and the Capitals Coalition, mentors founders through the Creative Destruction Lab, and invests in ESG-driven ...

Mark as Played

Your host Alex Shevelenko welcomes Shannon McClenaghan, the CEO of StartX, Stanford University’s elite, non-profit startup community for alumni, faculty, and serial founders. A seasoned leader at the helm of one of Silicon Valley’s most powerful "secret weapons," Shannon oversees an ecosystem that has helped launch 20 unicorns and create over $120 billion in value—all without taking a single cent of equity from its founders.

In this...

Mark as Played

Your host Alex Shevelenko welcomes A.J. Thomas, the CEO of The Troublemaker Lab and Founder and General Partner of Good Trouble Ventures. A visionary leader and former "Chaos Pilot" at Google X, A.J. specializes in helping extraordinary founders build enduring companies through coaching, strategy, and mindful innovation.

In this conversation, A.J. explores the intersection of technology, creativity, and culture. She discusses her "T...

Mark as Played

Your host Alex Shevelenko welcomes Nicole Alvino, a pioneering leader in employee experience and founder of FirstUp, a platform that connects organizations with their workforce at scale. With experience building technology solutions for some of the world’s largest companies, Nicole helps enterprises engage frontline employees, drive alignment, and create meaningful workplace experiences through personalization and innovative commun...

Mark as Played

Your host Alex Shevelenko welcomes Iliana Oris Valiente, a multidisciplinary innovator at Accenture who sits at the intersection of emerging technology, human-centered design, and capital investment. With experience bridging startups, large enterprises, and family offices, Iliana helps organizations turn insights into measurable business impact, foster innovation, and unlock growth opportunities.

In this conversation, Iliana talks a...

Mark as Played

Your host Alex Shevelenko welcomes Stephan Kuhnert, co-founder and co-CEO of Empower, a software suite that helps organizations create consistent, professional, and on-brand content across Microsoft 365. With clients ranging from global enterprises to Microsoft itself, Stephan has spent years helping teams save time, boost productivity, and ensure every document, presentation, or spreadsheet reflects their brand and builds trust.

In...

Mark as Played

Your host Alex Shevelenko welcomes Kevin Lee, a digital marketing pioneer who has spent decades helping companies grow revenue through sharper execution rather than inflated budgets. Before Google existed, Kevin was already building the technology and tactics many teams still rely on today. He co-founded Didit, scaled it into one of New York’s leading agencies, authored four books, and built nonprofit initiatives like Giving Forwar...

Mark as Played

Your host Alex Shevelenko welcomes Donna Griffit, a globally recognized corporate storyteller who has helped hundreds of startups and Fortune 500 leaders raise more than $1.5B by clarifying their narratives and showing the true value behind complex ideas.

Together, they discuss why visual storytelling is the key to breaking through noise, especially in industries where information is dense, regulated, and difficult to understand. Do...

Mark as Played

Your host Alex Shevelenko welcomes Federico Marchetti, the entrepreneur who reshaped luxury retail by founding Yoox Net-a-Porter, a public company later sold in a transaction valued at $6 billion. Today, Federico serves on the board of Giorgio Armani and leads large-scale initiatives in digital innovation and regenerative sustainability.

Together, they explore how creativity and business discipline can coexist at scale—and why this ...

Mark as Played

Your host Alex Shevelenko welcomes Randy Wootton, a seasoned revenue leader and CEO whose career spans leadership roles at Microsoft, Salesforce, RocketFuel, Percolate, Seismic, and Maxio. Together, they explore how AI is reshaping go-to-market strategy and what it takes to build enduring organizations in a time of rapid technological change.

Drawing from decades of experience driving growth and orchestrating major acquisitions and ...

Mark as Played

Your host Alex Shevelenko welcomes Erik Carlson, President and CEO of Notified, a leading technology partner for investor relations, public relations, and communications professionals. Together, they explore how leaders and companies can turn content into trust—and trust into measurable business impact.

With more than 15 years of experience across private equity, M&A, and strategic finance, Erik shares why trust is the most valu...

Mark as Played

Your host Alex Shevelenko welcomes Christopher Lochhead, a three-time public company CMO, best-selling author of Play Bigger, Niche Down, and The Existing Market Trap, and host of Follow Your Different. Together, they explore what most businesses get wrong about growth, positioning, and innovation.

Known as the godfather of category design and often called the Gordon Ramsay of business, Christopher doesn’t sugarcoat the truth. He ex...

Mark as Played

Your host Alex Shevelenko welcomes Haider Alleg — strategist, entrepreneur, founder of Kaiju Marketing, and GP at Allegory Capital — to explore how innovation thrives even in the most regulated industries. With over 20 years of experience helping pharma, healthcare, and compliance-driven sectors evolve, Haider shows that following the rules doesn’t mean sacrificing creativity or connection.

In this conversation, Haider shares why th...

Mark as Played

Your host Alex Shevelenko welcomes Sami Inkinen — Co-Founder of Trulia and CEO of Virta Health — to discuss what sustains leaders beyond the big milestones. After scaling Trulia to a $3.5 billion IPO, Sami discovered that while he had trained his body and educated his mind, he had never truly trained his inner world. That realization sparked a 12-year practice that reshaped how he leads, motivates teams, and builds lasting companie...

Mark as Played

Your host Alex Shevelenko welcomes Melissa Reaves — Founder and CEO of Story Fruition — to discuss why stories work outperform data in business communication. Melissa's journey from advertising technology startups to creating her bestselling Mind Movie Method reveals why human brains are wired for narrative over data. In this conversation, she explains the neuroscience behind effective business storytelling, introduces the Wonder W...

Mark as Played

Popular Podcasts

    Saskia Inwood woke up one morning, knowing her life would never be the same. The night before, she learned the unimaginable – that the husband she knew in the light of day was a different person after dark. This season unpacks Saskia’s discovery of her husband’s secret life and her fight to bring him to justice. Along the way, we expose a crime that is just coming to light. This is also a story about the myth of the “perfect victim:” who gets believed, who gets doubted, and why. We follow Saskia as she works to reclaim her body, her voice, and her life. If you would like to reach out to the Betrayal Team, email us at betrayalpod@gmail.com. Follow us on Instagram @betrayalpod and @glasspodcasts. Please join our Substack for additional exclusive content, curated book recommendations, and community discussions. Sign up FREE by clicking this link Beyond Betrayal Substack. Join our community dedicated to truth, resilience, and healing. Your voice matters! Be a part of our Betrayal journey on Substack.

    Crime Junkie

    Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by Audiochuck Media Company.

    Stuff You Should Know

    If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.

    On Purpose with Jay Shetty

    I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!

    Dateline NBC

    Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com

Advertise With Us
Music, radio and podcasts, all free. Listen online or download the iHeart App.

Connect

© 2026 iHeartMedia, Inc.